Nautel VS2.5, Installation Manual

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VS2.5 Installation Manual Pre-installation / Installation assistance
Issue 11.0 2019-05-10 Page 10-5
Standard warranty
Nautel guarantees all mechanical and electrical parts of Nautel Transmitters for a period of
forty-eight months, and all other Nautel manufactured equipment (including Importers and
Exporters) for a period of twelve months from date of shipment, provided the equipment has
been installed, operated and maintained in accordance with Nautel’s recommendations, and
the equipment has not been misused, neglected or modified. Nautel's liability is limited, at the
absolute discretion of Nautel, to repairing or replacing returned equipment that to the
satisfaction of Nautel has been found defective.
Warranty for third-party items is provided by the Original Equipment Manufacturer. Exercise
of such warranty shall be between the Buyer and the Third-Party.
1. Properly qualified technical personnel must install, maintain, and repair the equipment in
accordance with Nautel recommendations and good engineering practice.
2. A “Part Failure” shall be deemed to have occurred when the part has become defective, or
does not have the characteristics required for the specified equipment performance:
a. when the equipment is operated within the design parameters, and
b. when the equipment is installed and adjusted according to Nautel's prescribed procedures as
stated in the instruction manual.
3. Nautel shall provide replacements for all “Parts” to the Buyer when they become defective
during the warranty period, and upon the return of the defective part. Replacement parts
warranty to be 90 days or end of original warranty; whichever comes first.
4. If the Buyer receives a replacement module, as part of Nautel's module exchange program,
the old module must be returned to Nautel within 30 days of receipt of the new module, at
the buyers expense. If the old module is not received after 30 days, the customer will be
invoiced. The buyer is responsible for installing the replacement/repaired module in the
transmitter.
5. In the event that a “Part” fails during the warranty period and causes damage to a sub-
assembly which cannot be readily repaired in the field, the entire subassembly so damaged
may be returned to Nautel for repair. The repairs will be made without charge to the
Buyer.
6. Written authorization must be obtained before returning any equipment or goods for any
reason. Equipment or goods returned under this warranty shall be delivered to Nautel's
premises at the Buyer's expense. Where no-charge warranty replacements or repairs are
provided under items 2, 3, 4, or 5, Nautel will pay that part of the shipping costs incurred