Nautel VS2.5, Installation Manual

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VS2.5 Installation Manual Pre-installation / Installation assistance
Issue 11.0 2019-05-10 Page 10-1
Section 10: Pre-installation / Installation
assistance
Nautel provides a number of support options to help you during pre-installation planning and
preparation:
• Pre-installation consulting
• Installation and commissioning service
• Online documentation - see page 10-3
• On-site support - see page 10-3
• Training - see page 10-4
• Standard warranty - see page 10-5
• Extended warranties - see page 10-8
Pre-installation consulting
Nautel field support specialists are available to answer questions and work with you to ensure
that your site will be ready for the installation of your VS2.5 transmitter. For support, contact
Nautel Customer Service and request assistance ( “On-site support” on page 10-3 ).
Installation and commissioning service
Nautel offers an installation and commissioning service to customers who want assistance with
configuring and commissioning a new Nautel transmitter. After the customer completes the
transmitter assembly and installation, Nautel technical personnel will spend up to three days
on-site to help make the ac power, RF and remote connections, and to assist with the
configuration and testing of Nautel equipment.
The customer is responsible for ensuring that the following stages of installation have been
completed, prior to the arrival of Nautel personnel: