Nautel VS1, Installation Manual, Page: 45 / 54

VS1 Installation Manual Pre-installation / Installation assistance
Issue 2.0 2010-12-01 Page 10-3
These tests ensure that the transmitter is operating normally in compliance with its specifications.
The service representative also provides a demonstration and a short explanation of the operation of
the transmitter. Finally, the customer signs an
Acceptance of Installation Certificate that provides feedback
to Nautel regarding the commissioning service.
Online documentation
Nautel provides documentation online to customers, letting you familiarize yourself with
specifications, operation, maintenance and troubleshooting prior to the delivery of your equipment.
(Documentation is also provided on CDROM and in paper binders that are delivered with the
transmitter.)
On-site support
If you require on-site assistance, Nautel’s field support specialists can help you prepare your site and
ensure that your VS1 transmitter installation can proceed as quickly as possible. For more
information about on-site support, including scheduling and pricing, contact Nautel Customer
Service:
• Telephone: +1.902.823.3900
• Fax: +1.902.823.3183
• Email: support@nautel.com
After business hours (Atlantic time or Eastern time in North America), requests sent by fax or email
will be acknowledged within one working day.
Training
Nautel's SBE-certified broadcast training programs satisfy your day-to-day knowledge requirements.
Students participating in Nautel's broadcast transmitter or RF basics training programs earn one SBE
credit for each completed day of training.
Nautel’s comprehensive selection of training programs will help customer staff develop valuable skill
sets, reduce downtime, and make the most of the customer’s technology investment.