Troubleshooting
If an issue persists after you complete a troubleshooting procedure, search our KnowledgeBase
for additional information our technical support engineers create as they answer common user
questions and resolve unexpected issues.
Why Is the ACCESS LED Off When the Chassis Is
On?
The LEDs may not light until the device has been configured in MAX. Before proceeding,
verify that the PXIe-5654 appears in MAX.
If the ACCESS LED fails to light after you power on the chassis, a problem may exist with the
chassis power rails, a hardware module, or the LED.
Notice
Apply external signals only while the PXIe-5654 is powered on. Applying
external signals while the device is powered off may cause damage.
1.
Disconnect any signals from the module front panels.
2.
Power off the chassis.
3.
Remove the module from the chassis and inspect it for damage. Do not reinstall a
damaged device.
4.
Reinstall the module in a different chassis slot.
5.
Power on the chassis.
6.
Verify that the device appears in MAX.
7.
Reset the device in MAX and perform a self-test.
What Should I Do if the PXIe-5654 Does Not Appear in
MAX?
1.
In the MAX configuration tree, expand
Devices and Interfaces
.
2.
Expand the
Chassis
tree to see the list of installed hardware, and press <F5> to refresh
the list.
3.
If the module is still not listed, power off the system, ensure that all hardware is correctly
installed, and restart the system.
4.
Navigate to the Device Manager by right-clicking the Start button, and selecting
Device
Manager
.
5.
Verify the PXIe-5654 appears in the Device Manager.
a)
Under an NI entry, confirm that a PXIe-5654 entry appears.
Note
If you are using a PC with a device for PXI remote control system,
under
System Devices
, also confirm that no error conditions appear for the
PCI-to-PCI Bridge
.
b)
If error conditions appear, reinstall the NI-RFSG driver.
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PXIe-5654 Getting Started Guide
