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NI High-Speed Digitizers Getting Started Guide
Device Does Not Appear in MAX
Complete the following steps if the device does not appear in MAX:
1.
In the MAX Configuration pane, click
Devices and Interfaces
to expand the category.
2.
Press <F5> to refresh the list of installed devices.
3.
If the device is still not listed, power off the system, verify that the device is correctly
installed, and restart.
4.
If the device still does not appear under
Devices and Interfaces
, contact NI Technical
Support at
ni.com/support
.
Device Failed the Self-Test
The MAX self-test performs a brief test of device resources. If the device does not pass the
self-test, complete the following steps:
1.
Restart your system.
2.
Launch MAX and perform the self-test again. If the device still fails the self-test, proceed
to step 3.
3.
Uninstall and reinstall NI-SCOPE.
4.
If the device still fails the self-test, contact NI Technical Support at
ni.com/support
.
Thermal Shutdown Error
If you receive an over temperature (or thermal shutdown) error and your device shuts down,
complete the following steps to re-enable your device:
1.
Power off the computer or chassis that contains the device.
2.
Review the procedure in section
5. Installing the Hardware
and make any necessary
adjustments to make sure that your device is effectively cooled.
3.
Power on the computer or chassis.
Note
The thermal shutdown error is reported until the device has cooled to an
acceptable operating temperature and has been successfully reset.
Performance Issues Using MXI Connections
If you are using a MXI interface to control a PXI chassis and you encounter performance or
initialization issues, refer to the MXI documentation to verify that the MXI interface is properly
set up. Software optimization might be necessary.
•
(MXI-3)
For optimization, select
Start»All Programs»National Instruments MXI-3»
MXI-3 Optimization
. Using a MXI-3 connection without running this application may
result in an error message such as the following:
–
maximum amount of time exceeded
–
internal software error
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