Appendix C
Troubleshooting and Common Questions
ENET-232 and ENET-485 Series User Manual
C-6
ni.com
Windows 2000
Complete the following steps:
1.
Select
Start»Settings»Control Panel»Network and Dial-up
connections»Local Area Connection
.
2.
Click
Properties
.
3.
Double-click
Internet Protocol (TCP/IP)
in the components list.
Note
If
Internet Protocol
is missing from the list, click
Install
, select
Protocol
, and then
click
Add
. Select
Internet Protocol (TCP/IP)
from the list of available protocols, and
then click
OK
.
4.
Verify that each of the network settings listed in the Internet Protocol
(TCP/IP) Properties window matches the settings recommended by
your network administrator. Also, click
Advanced
and verify the
additional settings.
Windows NT
Complete the following steps:
1.
Select
Start»Settings»Control Panel»Network
.
2.
Select the
Protocols
tab.
3.
Double-click
TCP/IP Protocol
in the
Network Protocols
list.
Note
If
TCP/IP Protocol
is missing from the list, click
Add
, select
TCP/IP Protocol
from the list of available protocols, and then click
OK
.
4.
Verify that each of the network settings listed in the Microsoft TCP/IP
Properties window matches the settings recommended by your
network administrator.
Could not connect to Serial Device Server
This error message occurs if a problem is encountered while attempting to
communicate with the serial device server.
•
Confirm the serial device server is turned on.
•
Make sure the serial device server is properly configured. Refer to the
Installing the Serial Device Server
section in Chapter 2,
for detailed instructions.
•
You may be using the incorrect Ethernet cable to connect to the serial
device server. If the serial device server is connected directly to a
network interface card (NIC), use an Ethernet crossover cable. Use an
Ethernet straight-through cable if the serial device server is connected
to a network hub.
