LIMITED EXTENDED PROTECTION WARRANTY FOR
NATIONAL COMFORT PRODUCTS (NCP) BENSALEM, PA
COMFORT PACK GAS UNITS
FAILURE TO MAINTAIN YOUR EQUIPMENT WILL VOID THIS WARRANTY
Your new NCP product must be properly installed, operated and maintained in accordance with the unit’s instructions, operation and maintenance
instructions provided with each NCP unit. Failure to provide maintenance per NCP instructions will void this warranty. You will be asked to provide written
documentation of annual and other periodic preventive maintenance. The warranty is void if the covered product is operated with a return air temperature
of less than 60 degrees. The NCP product is warranted to be free from all manufacturing defects, material or workmanship, for a period of five years from
the date of installation (receipt required), whether or not actual use begins on this date, or five years from the date of manufacture, if the date of installa-
tion cannot be verified. Immediate notice to NCP will (A) provide a new or remanufactured part to replace the defective part, without charge for the part
itself, or (B) provide a replacement unit.
National Comfort Products will not be responsible for: local transportation, removing, related service, labor, diagnosis calls, refrigerant, costs incurred for
returning defective parts, damage or repairs required due to faulty installation or improper application by others, damage as a result of fire, wind, floods,
lightning, accidents, or corrosive atmosphere.
EXTENDED 2ND THRU 5TH YEAR COMPRESSOR WARRANTY
If the compressor should fail because of a manufacturing defect, is in the original installation, has been operated under normal conditions, and is in the 2nd
to 5th year following the above determined date, NCP will provide, at its option, a new or remanufactured replacement compressor.
EXTENDED 2ND THRU 10TH YEAR HEAT EXCHANGER WARRANTY
If the heat exchanger of the gas furnace should fail because of a manufacturing defect, is in the original installation, has been operated under normal
conditions, and is in the 2nd to 10th year following the above determined date, NCP will provide, at its option, a new or remanufactured replacement heat
exchanger. AIR FILTER CHANGE sticker has been provided on your unit for you record keeping convenience.
Replacement parts are warranted for the remainder of the original product warranty, or 90 days, whichever is longer. NCP may require that defective parts
be returned to verify and identify the cause of the defect.
LIMITATION OF WARRANTIES — ALL IMPLIED WARRANTIES (INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY)
ARE HEREBY LIMITED IN DURATION TO THE PERIOD FOR WHICH EACH LIMITED WARRANTY IS GIVEN. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOU. THE EXPRESSED WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED,
ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON WHATSOEVER. MATERIAL IS INSPECT-
ED AT THE FACTORY AND RELEASED TO TRANSPORTATION AGENCY IN GOOD CONDITION. WHEN RECEIVED, VISUAL
INSPECTION MUST BE MADE IMMEDIATELY. APPARENT SHIPPING DAMAGE SHOULD BE NOTED ON THE DELIVERY
RECEIPT AND THE MATERIAL INSPECTED IN THE PRESENCE OF THE CARRIER’S REPRESENTATIVE. IF DAMAGE IS FOUND
A CLAIM MUST BE FILED WITH THE CARRIER IMMEDIATELY.
NO WARRANTY WILL BE APPLY IF THE INPUT TO THE HEAT SECTION EXCEEDS THE RATED INPUT AS INDICATED ON
THE NAMEPLATE BY MORE THEN 5%, OR IF THE HEAT SECTION IN THE JUDGMENT OF THE MANUFACTURER HAS
BEEN SUBJECTED TO MISUSE, NEGLIGENCE, ACCIDENT, CORROSIVE ATMOSPHERES, ATMOSPHERES CONTAINING ANY
CONTAMINANT (SILICONE, ALUMINUM OXIDE, ETC.), EXCESSIVE THERMAL SHOCK, PHYSICAL DAMAGE, IMPACT,
ABRASION, UNAUTHORIZED ALTERATIONS, OR OPERATION CONTRARY TO THE MANUFACTURER’S PRINTED
INSTRUCTIONS, OR IF THE SERIAL NUMBER HAS BEEN ALTERED, DEFACED OR REMOVED.
The following components are not covered by this warranty: cabinets, cabinet pieces, air filters, driers, refriger-
ant, wire fuses and unit accessories.
FREIGHT DAMAGE IS NOT COVERED UNDER THIS WARRANTY.
WARNING: NO WARRANTY ON NEW UNITS INSTALLED BEHIND BRICK FACADES. IN YEARS PAST, IT WAS COMMON
PRACTICE TO ADD A BRICK PATTERN FACADE (PIGEON HOLES) IN FRONT OF THE THRU-THE-WALL UNIT TO CHANGE
THE EXTERIOR APPEARANCE OF THE BUILDING. ALL OBSTACLES ADDED TO IMPEDE AIR FLOW OF THE CONDENSING
UNIT WILL DECREASE PERFORMANCE AND CAUSE PREMATURE EQUIPMENT FAILURE AND VOID ALL WARRANTIES.
CONSULT FACTORY WITH ANY QUESTIONS.
This warranty gives you specific legal rights. You may also have rights which vary from state to state.
NATIONAL COMFORT PRODUCTS, BENSALEM, PENNSYLVANIA
NOTE: All warranty parts and paper work must be submitted no later than
60 days after failure. Warranty requests submitted after 60 days of failure
will not be processed.
*All prices subject to change without notice.
17
Warranty
Installation/Instruction Manual for Architects & Engineers
27.
