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National Communications

OPERATING PROCEDURE

TO PLACE A CALL ON HOLD

Press 2 and Hang Up

To place any incoming or outgoing call 

ON HOLD,

 simply press 

2

 on

any telephone on your line and then hang up your telephone (tone dial
telephones only). Your caller will be immediately connected direct to
your ON HOLD MESSAGE.

TO RETRIEVE A CALL ON HOLD

Re-Answer the same phone or any other phone

To resume the call, simply pick up the same telephone or any other
telephone on the  line. Incoming or Outgoing Calls can be placed 

ON

HOLD

 as often as necessary.

RING BACK REMINDER RING

SLS3

 will generate a RINGBACK REMINDER ring, every 15 seconds

to remind you that you have a call on hold. This brief RINGBACK
REMINDER ring is generated internally and will RING all telephone(s)
connected direct to the LINE OUT PORT .

The time interval between reminder rings can be changed to suit, or the
ring can be disabled. See PROGRAMMING pages 14-19.

Note - It is not possible to RING any telephones that are not connected
direct to the LINE OUT PORT of 

SLS3,

 without special technical

installation.

If you require the RINGBACK REMINDER FACILITY to ring ALL
telephones connected to your line, including those connected to other
telephone sockets, then a telephone technician will need to directly
wire your  incoming telephone line through 

SLS3

, immediately prior to

your first telephone socket.

Summary of Contents for SLS 3

Page 1: ...SLS 3 USER GUIDE For Technical Assistance Please Phone 07 5596 5128 ...

Page 2: ...Page 2 National Communications INSTALLATION DIAGRAM ...

Page 3: ...e calls when you are unable to play a greeting to your callers and then place the call ON HOLD until you are able to retrieve the call 5 ANSWER your AFTER HOURS telephone calls and play an Announcement of any duration to your callers At the end of the announcement it can either Hang Up or it can ring an attached Answering Machine so that your callers can leave messages if they want to SLS3 has bee...

Page 4: ...ill generate a RINGBACK REMINDER ring every 15 seconds to remind you that you have a call on hold This brief RINGBACK REMINDER ring is generated internally and will RING all telephone s connected direct to the LINE OUT PORT The time interval between reminder rings can be changed to suit or the ring can be disabled See PROGRAMMING pages 14 19 Note It is not possible to RING any telephones that are ...

Page 5: ...minder rings can be changed to suit or even disabled See programming p 14 19 If you have more than one On Hold Message loaded onto the card then SLS3 will play a different On Hold message after the Greeting Message for each auto answered caller See page ENABLE DAY TIME CALL ATTENDANT To ENABLE the Automatic Answer facility you need to program the RING COUNT BEFORE AUTOMATIC ANSWER facility and set...

Page 6: ... messages if they want to TO ENABLE AFTER HOURS OPERATION Press the SWITCH briefly The LCD Display will now display Auto Answer ON Note A telephone Line must be connected to the LINE IN port to Enable or Disable After Hours operation TO DISABLE AFTER HOURS OPERATION Press the SWITCH briefly The LCD Display will now display Auto Answer OFF Note A telephone Line must be connected to the LINE IN port...

Page 7: ...ers their telephone call At the completion of this message your ON HOLD message will then play Note If you have set SLS3 to answer Daytime Calls and HAVE NOT have loaded Message 001 onto the SD Card then SLS3 will answer incoming calls with Message 002 and then placing the call On Hold 2 The ON HOLD Message MUST have a filename beginning with 002 This message is played to callers after the complet...

Page 8: ...sage facility then it is NOT NECESSARY to NUMBER FILES You should just load One MP3 file onto the SD card and SLS3 will use it as your On Hold Message File Names can consist of any letter upper or lower case and any number plus a space or a hyphen or underscore You cannot use any of the following characters in your filename SLS3 will not play files with any of the above characters If a Telephone L...

Page 9: ...e drive letter You will then be able to transfer files to the SD card with Windows Explorer USB based Flash Card programmers are available from your Dealer Most Computer or Electronics shops or from National Communications AFTER HOURS CALL COUNTER SLS3 will Count and then Display on the LCD screen the number of incoming calls that have taken place since the After Hours facility has been enabled Th...

Page 10: ...with filenames 003 019 They will play immediately 1 after the other Where more than 1 On Hold message is loaded a different On Hold message will play after the Greeting message with each auto call answer Please see page 7 for further details IMPORTANT NOTES NOT USING THE DAY TIME AUTOMATIC ANSWER FACILITY If you are NOT planning to use the Automatic Call Attendant facility but you will be using th...

Page 11: ... SLS3 will allow you to use up to 18 separate On Hold Messages IMPORTANT NOTES All Messages MUST have file names beginning with 002 to 019 One Message MUST have a filename beginning with 002 If only One Message is used it MUST have a filename beginning with 002 Subsequent On Hold Messages can have filenames beginning with any numbers from 003 to 019 Where multiple On Hold messages are used they wi...

Page 12: ...CTION if used Your Answering Machine should also connect to the LINE OUT port of SLS3 If a Telephone is also to be connected to the LINE OUT port you should use a telephone double adaptor not supplied You must also program SLS3 to output rings to the Answering Machine after it plays its After Hours Announcement See pages 16 19 4 POWER SUPPLY CONNECTION Connect the supplied Power Supply Adaptor to ...

Page 13: ... telephones to the LINE OUT port if required IMPORTANT NOTES 2 You should set the Answering Machine to Answer on the Minimum Number of Rings Failure to do this will cause an unnecessary SILENCE delay between the end of the SLS3 After Hours message and the Out Going message of the Answering Machine 3 Record the following out going message on the Answering Machine Please leave your message after the...

Page 14: ...AULT SETTINGS after carefully reading the detailed information for PROGRAMMING detailed on pages 15 to 19 Program Changes are made by using touch tone keys from a standard analogue telephone connected to the Line Out port of SLS3 THE DEFAULT SETTINGS OF THIS DEVICE ARE 1 RING COUNT BEFOREAUTOMATICANSWER OFF 2 ANSWER RING TYPE ALL RINGS 3 FIRST ON HOLD REMINDER RING DELAY TIME 15 SECONDS 4 PAUSE BE...

Page 15: ...to only answer calls made to your NORMAL NUMBER DR0 or EITHER DISTINCTIVE NUMBER Number Answer All DR0 only DR6 only or DR7 only Default Setting is All Rings 3 FIRST REMINDER RING DELAY TIME Whenever you place a Caller On Hold there will be one or more REMINDER RINGS to remind you that you have a call On Hold You can set the DELAY TIME before it generates its first REMINDER RING Note If you set th...

Page 16: ... setting is important in case your device inadvertently answers calls after hours or when the site is unattended Allowable Range 01 to 99 minutes or 00 OFF Default Setting is 05 minutes 7 ANSWER MACHINE OPERATION SLS3 is preset for operation with an Answering Machine This means that at the end of the After Hours Message SLS3 will output up to 6 rings to cause an Answring Machine to Answer if one i...

Page 17: ...ELEPHONE connected to the Line Out port of SLS3 PRESS as soon as you hear dial tone disappear 3 You will then hear 3 short beeps to confirm you are in programming mode 4 Individual Parameter Programming Entries are carried out by pressing further keys on the attached telephone see pages 18 19 5 Your unit will generate 1 short beep to confirm acceptance of command 6 Your unit will generate 1 long b...

Page 18: ...R To enter the NUMBER OF RINGS press 1xx where xx number of rings and can be 00 19 For NO ANSWER press 100 Default To Answer in 4 rings press 104 To Answer in 6 rings press 106 Please wait for confirmation beep before proceeding 2 ANSWER RING TYPE To Answer ANY RING TYPE press 20 Default To Answer DR0 RING ONLY press 21 To Answer DR6 RING ONLY press 22 To Answer DR7 RING ONLY press 23 Please wait ...

Page 19: ...s press 515 Default For Ring every 30 seconds press 530 Please wait for confirmation beep before proceeding 6 MAXIMUM ON HOLD TIME To enter the MAX CALL TIME press 6xx xx time limit in minutes can be 01 99 or 00 Off Max On Hold Time of 05 min press 605 Default Max On Hold Time of 02 min press 602 Max On Hold Time OFF press 600 Please wait for confirmation beep before proceeding 7 ANSWERING MACHINE...

Page 20: ...t about the nature of the problem This Warranty shall not apply to any unit which has been subject to alteration modification abuse negligence accident external voltage lightning surge or used in any manner contrary to these instructions The obligation is solely to repair or replace the product The warrantor is not liable for any incidental or consequential damages due to such defects The user is ...

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