NatComm FAXSWITCH 2, User Manual

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Natcomm Page 6
OPERATION WHEN OFFICE IS UNATTENDED
OPERATION WITH AN ANSWERING MACHINE
FaxSwitch 2
will always allow your separate answering machine,
connected to any telephone socket, to answer your calls when your site is
unattended. Once the call has been answered,
FaxSwitch 2
will then
listen for a CNG Tone, and if detected will redirect this Fax call to your
Fax device and instruct your answering machine to reset. Voice calls are
totally ignored by
FaxSwitch 2
. It is strongly recommended that you re-
record your ‘Out Going Message’ and leave 3-4 seconds of silence before
speaking. This silence at the beginning of your message will allow
FaxSwitch 2
to detect the first CNG tone without interference from your
message.
This precaution will ensure quick and reliable Fax detection even with
poor line conditions. Some answering machines when located on a
separate telephone socket will not hang up when
FaxSwitch 2
takes
the call from it. In this situation, you will need to connect your answering
machine direct to the LINE OUT port outlet of
FaxSwitch 2
.
OPERATION WITHOUT AN ANSWERING MACHINE
FaxSwitch 2
can be set to DIVERT your incoming calls to your Fax
Machine after 8 rings, so that it can receive a Fax Call when your site is
unattended. However, should the call be a VOICE CALL, then they will
also be answered by your FAX DEVICE.
If you wish to ENABLE this feature, please set:
DIP SWITCH 4 to the ON position.
Because Voice calls can be answered by your Fax Device, we
recommend that users that DO NOT USE an Answering Machine, should
configure
FaxSwitch 2
for operation using the Traditional Faxswitch
Method.