W415-0638 / D / 03.14.12
4
1.1 WARRANTY
NAPOLEON® warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not
necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim. NAPOLEON®
reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim. Provided that the
purchase was made through an authorized NAPOLEON® dealer your heater is subject to the following conditions and limitations:
This limited warranty applies only while the unit remains at the site of original installation, and only if the unit is installed in Canada or
the United States.
This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives.
Installation must be done in accordance with the installation instructions included with the product and all local and national building
and fi re codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and
parts installed from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and
chemical cleaners, mechanical breakage of logs and embers.
In the fi rst year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or
workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions.
After the fi rst year, with respect to the President’s Limited Lifetime Warranty, NAPOLEON® may, at its discretion, fully discharge all
obligations with respect to this warranty by refunding to the original warranted purchaser the wholesale price of any warranted but
defective parts).
After the fi rst year, NAPOLEON® will not be responsible for installation, labour or any other costs or expenses related to the
reinstallation of a warranted part, and such expenses are not covered by this warranty.
Notwithstanding any provisions contained in the President’s Limited Lifetime Warranty, napoleon’s responsibility under this warranty is
defi ned as above and it shall not in any event extend to any incidental, consequential or indirect damages.
This warranty defi nes the obligations and liability of NAPOLEON® with respect to the NAPOLEON® gas appliance and any other
warranties expressed or implied with respect to this product, its components or accessories are excluded.
This limited warranty does not cover damages resulting from the use of components not supplied with the appliance, or the use of fuel
other than those specifi ed.
Any damages to appliance due to weather, long periods of dampness, condensation, damaging chemicals or cleaners will not be the
responsibility of NAPOLEON®.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your
authorized dealer. The warranty registration card must be returned within fourteen days to register the warranty.
NAPOLEON® reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.
2.4
NAPOLEON® gas appliances are manufactured under the strict Standard of the world recognized ISO 9001
: 2008 Quality Assurance Certifi cate.
NAPOLEON® products are designed with superior components and materials, assembled by trained
craftsmen who take great pride in their work. The burner and valve assembly are leak and test-fi red at a
quality test station. Once assembled the complete appliance is thoroughly inspected by a qualifi ed technician
before packaging to ensure that you, the customer, received the quality product that you expect from
NAPOLEON®.
All stainless steel components of your new NAPOLEON® gas appliance are warranted against defects for
fi ve years.
All parts such as gas valves, logs, gasketing are covered and NAPOLEON® will provide replacement parts
free of charge during the fi rst year of limited warranty.
Labour related to warranty repair is covered free of charge during the fi rst year. Repair work, however,
requires the prior approval of an authorized company offi cial. Labour costs to the account of NAPOLEON®
are based on a predetermined rate schedule and any repair work must be done through an authorized
NAPOLEON® dealer.
NAPOLEON® GAS APPLIANCE 5 YEAR LIMITED WARRANTY
CONDITIONS AND LIMITATIONS
