Pixel failure policy
Support
Despite the fact the your LCD TV is based on the most advanced and newest technology, is it technically not
possible to avoid pixel failure. The reason is that the panel used in your LCD TV is composed of millions of
transistors. Only a small percentage of TV’s will have these minor failures.
A pixel failure can be seen as a lighting pixel or a dark tiny spot on the screen. A lighting pixel wil normally be red,
green or blue.
Pixel failure
Practical
Pixel failure policy
If there are more then 3 lighting pixtures or 4 dark pixels on your TV, the product warranty gives coverage. A pixel
failure is defined as a lighting or dark pixel that can be seen at a distance of more then one meter.
Your LCD TV has 1366 x 768 pixels. Each of them is composed of 3 subpixels which light red, green or blue. A
pixel failure appears when one of these millions of transistors doesn’t function.
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