NAB EFTPOS User Guide
21
A ‘Refund’ transaction is used to reverse a ‘Sale’ transaction
that has already been settled by the Bank. Both the original
‘Sale’ and the ‘Refund’ transactions will appear on the
Customer’s account statement.
The Refund feature is optional. You may enable or disable
the Refund feature by contacting the Merchant Service
Centre. Transaction and terminal refund limits apply.
Step 1
Press the
Menu
key
Step 2
Press
1
to select Transactions
Step 3
Press
4
to select Refund
Step 4
Enter the
refund amount
and press
ENTER
Step 5
Enter your
refund password
and press
ENTER
REFUNDS
