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MYOB PayDirect
Card Reader User Guide
Everyday usage of your PayDirect Card Reader
The PayDirect Card Reader operates in the following modes: Awake, Asleep and Off.
Your user experience with the device will be greatly improved if you’re mindful of these states.
Battery consumption varies between these modes from heavy consumption when awake to little consumption
when off.
If you use the reader many times throughout the day unplugged, having the reader in the awake and sleep
modes will allow quick transaction processing but you should expect you’ll need to give the reader a full
charge overnight.
If you use the reader sporadically, you should shut down the reader by holding down the power button until
shutdown between uses. By doing this battery life will be conserved allowing you to avoid regular charging,
however you will be required to power up your reader before the next payment which could take up to 30 seconds.
Security of your PayDirect Card Reader and smartphone
Security of your information is paramount. That’s why you need a four-digit PIN to access
the app. To keep your information secure we recommend you:
> Log out of the app whenever you’re not using the MYOB PayDirect Reader.
> Set a password on any smartphone you use with the MYOB PayDirect Reader, as additional protection
in the event of theft.
Keeping your PayDirect Card Reader secure
Your Reader is tamper-proof to ensure that card details and PINs are processed securely. Please follow these
security guidelines, so that no illegal activities can be undertaken with your device.
1 Make a note of your serial number on the
back of the device. The last 3 digits of the serial
number will display in the Bluetooth® menu
when you connect to your smartphone.
2 Inspect your device regularly to ensure it
does not show any marks caused by an illegal
attempt to open the plastic case.
3 Ensure your PayDirect CardReader is only used
by trusted staff and never left unattended.
Lock it away when not in use.
4 Only use secure PINs or passwords to access
the Mobile app.
5 Never try to repair or open up the PayDirect
Card Reader yourself.
6 If the PayDirect Card Reader identifies a
tamper attempt during usage, the terminal
will immediately close the payment
application aborting any transaction in
progress. The tamper state is indicated
on the display by **SYSTEM TAMPERED**.
