MuxLab 500732 Installation & Operation Manual Download Page 25 | Manualshive

Page: 25 / 32

background image

© MuxLab Inc.

6G-SDI Extender Over FIBER

Page 25

6.

Troubleshooting

The following table describes some of the problem symptoms, the
probable causes and possible solutions. If the information below
does not solve the problem, the technical support contact
information can be found at the end of this section.

PROBLEM

POSSIBLE SOLUTIONS

No Power @
Transmitter
or Receiver

Verify the power adapter and connectors

4K
Misaligned
Quadrant

Wrong order in the SDI Links either at the receiver or transmitter.
Check for cable inversion. (reboot the system when ordered properly)

No Link

Check the fiber for damage, check if the fiber connectors are clean
Verify that you have not exceeded the maximum length.

«
...
23
24
25
26
27
...
»

Summary of Contents for 500732

Page 1: ...94 000764 B SE 000764 B 6G SDI EXTENDER OVER FIBER 500732 500732 SM10 500732 SM40 500732 SM80 Installation Operation Manual ...

Page 2: ... Printed in Canada No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without prior written permission of the author Trademarks MuxLab Broadcast is a registered trademark of MuxLab Inc ...

Page 3: ...erview 10 3 3 Physical Installation 12 3 4 Installation Power up Procedure 14 3 5 Supported SDI Modes 15 3 6 Supported Video Modes 16 3 7 SDI Input Connections 17 3 8 SDI Output Connections 17 4 Firmware Upgrade Procedure 18 4 1 Firmware Upgrade Procedure 18 4 2 USB Driver Setup 21 5 Unit Control and Status 24 6 Troubleshooting 25 7 Appendix 27 A ASCII Command Set 27 8 Product Warranty Policy 30 ...

Page 4: ...tion signal up to 985ft 300m via OM3 multimode fiber model 500732 up to 1300ft 400m via OM4 multimode fiber model 500732 up to 33 000ft 10km via singlemode fiber model 500732 SM10 up to 132 000ft 40km via singlemode fiber model 500732 SM40 and up to 264 000ft 80km via singlemode fiber model 500732 SM80 The input source for the 6G SDI Extender over FIBER is either HD SDI using four coax cables 3G S...

Page 5: ... Over FIBER Page 5 Figure 1 System Connectivity Overview Typical Applications Video cinema production Studio broadcasting production Studio to Studio Mobile video broadcasting vehicle News coverage and live events Post production ...

Page 6: ...SDI using a single coax cable with HDMI 3D support Maximum resolution supported 4096x2160 24 25Hz 3840x2160 30Hz Supported SMPTE Standards SMPTE 292M SMPTE 296M SMPTE 372M SMPTE 424M SMPTE 425M Supports all 6G channel configurations 1 2 4 Automatic SDI Link recognition and configuration USB interface for field upgradable firmware and diagnostics Standard 10G SFP module Multiple 20 threads for Came...

Page 7: ...Distance Model 500732 Up to 985ft 300m via OM3 multimode fiber and 1300ft 400m via OM4 multimode fiber Model 500732 SM10 Up to 33 000ft 10km via singlemode fiber Model 500732 SM40 Up to 132 000ft 40km via singlemode fiber Requires a 5dB attenuator for distances less than 33 000ft 10km Model 500732 SM80 Up to 264 000ft 80km via singlemode fiber Requires a 10dB attenuator for distances less than 115...

Page 8: ...terminal block for RS232 interface Top Side Mini USB for firmware updates plus control status Table 2 Transmitter Connectivity Receiver Connectivity Front Side 4x BNC SDI Output Connectors 0 8V pp 75Ohms 1x BNC Sync Input Connector Rear Side 1x SFP module Connector 1x terminal block for RS232 interface Top Side Mini USB for firmware updates plus control status Table 3 Receiver Connectivity ...

Page 9: ...arts List The 6G SDI Extender over FIBER Kit 500732 500732 SM10 500732 SM40 500732 SM80 come with the following parts 1x Transmitter Unit Tx 1x Receiver Unit Rx 2x 12VDC Wall mount Power Supply US UK Euro Blades for the Wall mount Power Supply 10G SFP modules with LC connectors ...

Page 10: ...iarize yourself with them before installing the unit 6G 3G HD SDI Input Compatible LED Indicator When SDI Link is established Power LED Indicator Mini USB Port Firmware Upgrade Unit Control Flashing LED Indicator When information Is passing through the link Sync Output SFP module 3G HD SDI Input Compatible HD SDI Input Compatible Figure 2 Front View of Transmitter POWER connector SERIAL port ...

Page 11: ...ourself with them before installing the unit 6G 3G HD SDI output Compatible LED Indicator When SDI Link is established Power LED Indicator Mini USB Port Firmware Upgrade Unit Control Flashing LED Indicator When information Is passing through the link Sync Input SFP module 3G HD SDI output Compatible HD SDI output Compatible Figure 3 Front View of Receiver POWER connector SERIAL port ...

Page 12: ... Sync Out Important Always Use SDI A then B etc as first connections for any SDI transmission speed Connection to FIBER Duplex Connection Connection to FIBER Duplex Connection Important The Receiver outputs the signals in the same order and speed as the Transmitter Optional Sync In A DESTINATION OUTPUT Recorder Monitor Ect Must use 6G 3G HD 75Ω graded coax cable In accordance with the SDI Throughp...

Page 13: ...smitter right most LC connector as shown below 2 While looking at the unit from the top connect the opposite end of the fiber cable to the Receiver left most LC connector as shown below 3 The unused LC connector on both the Transmitter and Receiver must be protected from dust This can easily be accomplished by cutting the protective rubber plug in half and inserting the plug into the unused LC con...

Page 14: ...Transmitter to the Receiver unit using either multimode or singlemode fiber depending on the 6G SDI Extender model being installed Respect the distance specification listed on Table 1 4 After hooking up the fiber optic cable to the SFP port on the Receiver proceed to connect the SDI coax cables from the Receiver to the destination device e g Recorder Monitor Capture card etc 5 Once all the cabling...

Page 15: ...isplay monitor video recorder etc 3 5 Supported SDI Modes OUTPUT MODES INPUT MODES Single 6G SDI Single 3G SDI Dual 3G SDI Single HD SDI Dual HD SDI Quad HD SDI Single 6G SDI YES Single 3G SDI YES Dual 3G SDI YES Single HD SDI YES Dual HD SDI YES Quad HD SDI YES Table 4 Supported SDI Mode Matrix ...

Page 16: ... 5Gbit s Single Link 1 5G HD 3Gbit s Single Link 3G Dual Link 1 5G HD 720p 60 59 94Hz 720p 50Hz 720p 30 29 97Hz 720p 25Hz 720p 24 23 98Hz 1 5Gbit s Single Link 1 5G HD 3Gbit s Single Link 3G 3D 1080p 60 59 94Hz 3D 1080p 50Hz 6Gbit s Single Link 6G Dual Link 3G 3D 1080i 60 59 94Hz 3D 1080i 50Hz 3D 1080p 30 29 97Hz 3D 1080p 25Hz 3D 1080p 24 23 98Hz 3Gbit s Single Link 3G Dual Link 1 5G HD 6Gbit s Si...

Page 17: ...HD SDI Link A Link B Link C Link D Table 6 SDI Input Connections Matrix 3 8 SDI Output Connections SDI Input BNC Connector Receiver Input Modes SDI A SDI B SDI C SDI D Single 6G SDI Link A Link A Single 3G SDI Link A Link A Dual 3G SDI Link A Link B Link A Link B Single HD SDI Link A Link A Dual HD SDI Link A Link B Link A Link B Quad HD SDI Link A Link B Link C Link D Table 7 SDI Output Connectio...

Page 18: ...ction 4 2 for more details 2 Download the latest version of the appropriate firmware upgrade from the MuxLab website 3 Unzip the firmware upgrade executable in a directory of your choice 4 Connect the mini USB cable to the unit and to the PC 5 When the device driver has recognized your device to be upgraded you can double click on the upgrade application to execute it ...

Page 19: ...x x x Detecting COM port and Baud Rate OK COM PORT Number 3 Baud rate 115200 Checking product RX OK Muxlab 6G SDI EXT 500732 RX TX Preparing to Upload Programmable Logic OK Sending Programmable Logic data 100 OK Preparing to Upload Firmware OK Sending data 100 OK Please wait while the unit is rebooting 100 Press any key to exit ...

Page 20: ... SDI A B C D Blinking Download phase Clear memory space and write new image SDI A Blinking Erasing previous programmable logic memory SDI B Blinking Copying programmable logic from secondary memory to primary memory SDI C Blinking Copying firmware from secondary memory to primary memory 8 Once the process is completed the upgraded firmware will automatically start and the SDI A B C D LEDs will cyc...

Page 21: ... necessary To install the USB serial driver download the SC 000032 A USB to serial driver file from the MuxLab website and save it to the local hard drive NOTE If the downloaded file is compressed it will need to be uncompressed before it may be utilized Plug the USB cable between the MuxLab device and the PC and power up the device The Found New Hardware wizard will open see Figure 4 Select Locat...

Page 22: ...re 5 Select Browse my computer for driver software advanced Figure 5 Found New Hardware Dialog Box Another dialog box will open see Figure 6 Click Browse and locate the SC 000032 A USB to serial driver file downloaded earlier Once found click Next Figure 6 Browsing for Unknown Device ...

Page 23: ...ating that the driver software is unsigned see Figure 7 Select Install this driver software anyway Figure 7 Windows Security A window will appear instructing that the software for the driver has been successfully installed Figure 8 Click Close Figure 8 Successful Installation Dialog Box ...

Page 24: ...us Commands from an ASCII terminal e g PUTTY may be sent directly to the device via a USB connection serial connection emulation Maintenance can be performed with a terminal emulator such as the one available under windows with the ASCII Command set described in the Appendix of this manual ...

Page 25: ...contact information can be found at the end of this section PROBLEM POSSIBLE SOLUTIONS No Power Transmitter or Receiver Verify the power adapter and connectors 4K Misaligned Quadrant Wrong order in the SDI Links either at the receiver or transmitter Check for cable inversion reboot the system when ordered properly No Link Check the fiber for damage check if the fiber connectors are clean Verify th...

Page 26: ...aler or MuxLab Technical Support at 877 689 5228 toll free in North America or 1 514 905 0588 International please have the following information ready Unit model number Cabling layout Please include the model of SDI source and receiver cable length and type e g Fiber and Coax at both ends Description of problem List of tests performed ...

Page 27: ... emulation program parameters are set to the following BAUD Rate 115200 Data bits 8 Stop bits 1 Parity None Flow control None It should be noted that commands are case sensitive and arguments must be separated by a single space Commands must be entered as outlined here in and end with a carriage return ...

Page 28: ...ific command Response List the specifics of the demanded command 2 RESET Command reset f Description Reset the unit and restore the default factory settings Response ok 3 STATUS Command status Description Report current operation condition Response Master firmware version x x x User variable Version 2 FPGA Version RX 1 000 4 Status SDI MODE 3G SDI on 1 channel SDI ratio 0 SDI ref 148 5 MHz SDI fre...

Page 29: ... MuxLab Inc 6G SDI Extender Over FIBER Page 29 4 VERSION Command version Description Report firmware version of the microcontroller Response Master firmware version x x x ...

Page 30: ...MA issued by its Customer Service Department and a proof of purchase date If this product is delivered to MuxLab by mail you agree to assume risk of loss or damage in transit to prepay shipping charges to the warranty service location and to use the original shipping container or equivalent THE ABOVE LIMITED WARRANTY IS THE ONLY WARRANTY COVERING YOUR MUXLAB PRODUCT THERE ARE NO OTHER WARRANTIES E...

Page 31: ...mer will be liable to pay replacement invoice if defective products are not returned For Product more than six months old including shelf life The defective unit must be returned prepaid to MuxLab and then the unit will be repaired or if repair is not possible replaced by an equivalent unit and returned to the customer within one 1 month of receiving any returned product There is no charge for rep...

Page 32: ... SDI Extender Over FIBER Page 32 MuxLab Inc 8495 Dalton Road Mount Royal Quebec Canada H4T 1V5 Tel 1 514 905 0588 Fax 1 514 905 0589 Toll Free North America 877 689 5228 URL www muxlab com E mail videoease muxlab com ...

Reviews:

No comments

Related manuals for 500732

Xtreme Reach ZB560SL

Brand: zBoost Pages: 2

Brand: Grundig Pages: 80

BRUSHLESS BLENDER 62

Brand: Santos Pages: 23

Brand: Hamilton Beach Pages: 56

Brand: Smart Cabling & Transmission Pages: 2

Brand: Lindy Pages: 12

Premium Line SM 3000

Brand: Concept2 Pages: 33

Brand: Icron Pages: 18

Brand: Hitachi Pages: 10

Brand: Honeywell Pages: 2

Brand: Honeywell Pages: 12

INTEVIO RK-ZONE8

Brand: Honeywell Pages: 14

Brand: Honeywell Pages: 20

Brand: Honeywell Pages: 4

Brand: Honeywell Pages: 4

Brand: Honeywell Pages: 40

Brand: Honeywell Pages: 40

Brand: Honeywell Pages: 64

Brands by name

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Popular brands

Load more brands