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Chapter 4 – Remote Configuration 

Multi-Tech Systems, Inc. MT5634IND User Guide  (S000369B) 

14 

 

Chapter 4 – Remote Configuration 

Remote configuration is a network management tool that allows you to configure MT5634IND modems anywhere in your 
network from one location. With password-protected remote configuration, you can issue 

AT

 commands to a remote 

modem for maintenance or troubleshooting as if you were on site. 

Basic Procedure 

The following steps can be used when the connection is established by the 

local

 or the 

remote

 modem.  

Note:

 

The remote computer must be running and a communication program must be ready for a data connection, which 

will be indicated by a lighted 

TR

 indicator on the front of the modem. 

1. 

Establish a data connection with a remote MT5634IND modem. 

2. 

Send three remote configuration escape characters followed by 

AT

 and the setup password, and press 

Enter

Example:

  

%%%ATMTSMODEM

.  

 

You have four tries to enter the correct password before being disconnected. If the password is correct, the 
remote modem responds with 

OK.

 

3. 

You can now send 

AT

 commands to configure the remote modem.  

4. 

When you have finished configuring the remote modem, save the new configuration by typing 

AT&W0

 and 

pressing

 Enter

5. 

Type 

ATO

 and press 

Enter

 

to exit remote configuration. You can now break the connection in the normal way.  

Setup 

Multi-Tech modems are shipped with a default setup password (MTSMODEM). Because anyone who has the 

User 

Guide

 knows the default setup password, you should change the password.  

Changing the Setup Password 

1. 

Open a data communications program such as HyperTerminal or PhoneTools. 

2. 

In the terminal window, type 

AT#SMTSMODEM

 (or 

AT#S

xxxxxxxx

 if you have replaced the 

MTSMODEM password with 

xxxxxxxx

) and press E

NTER

. The modem responds with 

OK

 if the setup 

password is correct, and 

ERROR

 

if it is wrong.

 

3. 

To change the password, type 

AT#S=

xxxxxxxx

, where 

xxxxxxxx 

stands for the password, and then 

press E

NTER

. The password can include any keyboard character, and can be up to eight characters long. 

The modem responds with 

OK

.  

 CAUTION:

 

Passwords are case-sensitive. The next time you enter the password, it must be in the same 

case as you set it up. 

4. 

The new password is saved automatically. You can now either enter more AT commands or exit the data 
communications program. The next time you wish to set up the modem, you must use the new password. 

Changing the Remote Escape Character 

To further improve security, you can change a remote modem’s remote configuration escape character either 
locally or remotely. The remote configuration escape character is stored in register 

S9

. The factory default is 37, 

which is the ASCII code for the percent character (%). Setting 

S9

 to 0 (zero) disables remote configuration 

entirely. 

CAUTION:

 

If you do this remotely, you won’t be able to change it back remotely.

 

1. 

Establish a remote configuration link with the remote modem as described in Basic Procedure. 

2. 

Type 

ATS9=

n

, where 

n

 is the ASCII code for the new remote configuration escape character, and then 

press 

Enter

3. 

Save the new value by typing 

AT&W

 and pressing

 Enter

4. 

Type 

ATO

 and press

 Enter

 

to exit remote configuration.

 

 

Summary of Contents for MultiModem IND MT5634IND

Page 1: ...Data Fax Industrial Temperature Modem MT5634IND User Guide...

Page 2: ...port listing warranty and descriptions of mounting bracket Patents This device is covered by one or more of the following patents 6 031 867 6 012 113 6 009 082 5 905 794 5 864 560 5 815 567 5 815 503...

Page 3: ...anging the Setup Password 14 Changing the Remote Escape Character 14 Chapter 5 Callback Security 15 Changing the Setup Password 15 Turning Callback Security On and Off 15 Setting Callback Security Mes...

Page 4: ...25 C ROHS HT TS Substance Concentration 26 Waste Electrical and Electronic Equipment 27 Other 27 Appendix C Multi Tech Warranty Statement and Product Repair 28 Warranty 28 Product Repair 28 Repair Pr...

Page 5: ...line cord This product must be disconnected from the telephone network interface when servicing MultiModem Package Contents AC Powered Version One MT5634IND industrial data fax modem One mounting bra...

Page 6: ...strial chassis a rugged water resistant industrial chassis made of aluminum Automatic fallback to slower speeds in noisy line conditions and fall forward to faster speeds as conditions improve Fully A...

Page 7: ...other modem CD Carrier Detect This LED is lit when the modem detects a valid carrier signal from another modem It is on when the modem is communicating with the other modem and off when the link is br...

Page 8: ...ust be configured as the originate modem and the other as the answer modem however it does not matter which is which You must enter these commands in your communication program s terminal window In th...

Page 9: ...ctions for attaching the mounting bracket 1 Typically the modem is mounted against a flat surface with two mounting screws Drill the mounting holes at the desired location The mounting holes must sepa...

Page 10: ...232 connector on the modem and plug the other end into a serial port connector on your computer such as COM1 or COM2 Phone Line Connection Plug one end of the phone cable into the MT5634IND LINE jack...

Page 11: ...one of two country region configuration methods The Global Wizard AT Commands Using the Global Wizard The Global Wizard configuration utility isrecommendedfor computers running Windows 95 or newer 1...

Page 12: ...ools icon You will be asked to choose your language The software automatically loads onto your PC PhoneTools PhoneTools is a data communications program included as part of your MultiModemIND purchase...

Page 13: ...ech Systems Inc MT5634IND User Guide S000369B 13 Chapter 3 AT Commands S Registers and Result Codes AT commands and Fax commands for the MT5634IND are published in a separate Reference Guide included...

Page 14: ...sword you should change the password Changing the Setup Password 1 Open a data communications program such as HyperTerminal or PhoneTools 2 In the terminal window type AT SMTSMODEM or AT Sxxxxxxxx if...

Page 15: ...nds with OK if the setup password is correct and ERROR if it is wrong 3 To change the password type AT S xxxxxxxx where xxxxxxxx stands for the password and then press Enter The password can include a...

Page 16: ...commands Example AT Z0 ATM0DT5551212 Up to 35 characters can be used The and characters are optional Number entry Enables a mobile caller to enter his current phone number for callback Direct connecti...

Page 17: ...te the call You are allowed three attempts to enter the password after which you will be disconnected 8 If the password is valid the following message appears and the modems establish a working connec...

Page 18: ...callback modem responds with the following message Password 3 Type a direct connection password press the key and then press ENTER You have three attempts or one minute to enter a valid password 4 If...

Page 19: ...is on try moving the power supply to another outlet on the power strip Test that the outlet is live by plugging another device such as a lamp into it The modem or power supply may be defective If you...

Page 20: ...ial port install the modem on it change the COM port setting in your software and try again The modem might have a problem beyond the scope of this user guide If you have another Multi Tech modem try...

Page 21: ...d a poor connection because of line conditions or the problem might have originated on the other end of the line Try again Your ISP might have hung up on you because of lack of activity on your part o...

Page 22: ...bps the remote modem might not use the same transmission or error correction standards as your modem Try connecting at a slower speed or disabling error correction With no error correction however li...

Page 23: ...in memory when the modem is turned off and can be upgraded as new features are added Multi Tech s Flash Wizard can be downloaded from Multi Tech s FTP site and is available on the MT5634IND CD Use thi...

Page 24: ...e designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and use...

Page 25: ...his equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and may also cause a false answer condition Should such problems occur the user should NOT contact...

Page 26: ...n MII EIP 39 RoHS Multi Tech Systems Inc TS HS PB Hg CD CR6 PBB PBDE O O O O O O X O O O O O X O O O O O O O O O O O O O O O O O IC O O O O O O O O O O O O X O O O O O O O O O O O O O O O O O O O O O...

Page 27: ...European Union The symbol shown below is on the product or on its packaging which indicates that this product must not be disposed of with other waste Instead it is the user s responsibility to dispo...

Page 28: ...ti Tech product online at the following URL http www multitech com register Product Repair Repair Procedures for U S and Canadian Customers In the event that service is required products may be shippe...

Page 29: ...Support department nearest you or email support multitech com When calling the U S please direct your questions regarding repair expediting receiving shipping billing etc to our Repair Accounting dep...

Page 30: ...FCC Regulations 24 Features 6 Firmware Upgrade 23 Flash Upgrade 23 Flash Wizard 23 Front Panel 19 G Garbage Characters 22 Global Configuration 11 Global Wizard 11 I Indicators 19 Install Data Communic...

Page 31: ...T5634IND User Guide S000369B 31 T Terminal Ready 7 Testing the Modem Self Test 19 Transmit Data 7 Troubleshooting 19 U Upgrade Firmware 23 W Warranty 28 Waste Electrical and Electronic Equipment WEEE...

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