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Digital Voice Modem 

®

 

SBV5122 Digital Voice Modem Series  

Installation Guide 

 

 

Summary of Contents for SURFboard SBV5122

Page 1: ...m Digital Voice Modem SBV5122 Digital Voice Modem Series Installation Guide ...

Page 2: ...changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change Motorola provides this guide without warranty of any kind either implied or expressed including but not limited to the implied warranties of merchantability and fitness for a particular purpose Motorola may make improvements or changes in the product s described in thi...

Page 3: ...ear Panel 5 Cabling and Powering Up the SBV5122 SBV5122N Cabling Instructions 7 Connecting to the Internet 8 Configuring TCP IP In Windows XP 8 Configuring TCP IP in Windows Vista 9 Verifying the IP Address for Windows XP or Windows Vista 9 Renewing Your IP Address in a Windows XP or Vista 10 Wall Mounting the SBV5122 10 Wall Mounting Template 12 Software License and Warranty Software License 13 W...

Page 4: ...he supplied cables between systems components To ensure regulatory and safety compliance use only the provided power and interface cables and install them properly Different types of cord sets may be used for connections to the main supply circuit Use only a main line cord that complies with all applicable device safety requirements of the country of use Installation of this device must be in acco...

Page 5: ...nd unused for long periods of time unplug it from the wall outlet and disconnect the cable system This will prevent damage to the product due to lightning and power surges Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the power cord indicated in this manual Disconnect the TNV circuit connector b...

Page 6: ...r broadband ISP connection goes down is lost or otherwise fails You lose electrical power When using this VoIP device you may be able to make an emergency call to an operator but E911 location services may not be available under the following circumstances You have changed the physical address of your VoIP device and you did not update or otherwise advise your VoIP service provider of this change ...

Page 7: ...a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help CAUTION Changes and modifications not expressly approved by Motorola for compliance could void the user s authority to operate the equipment CANADA INDUSTRY CANADA IC This Class B digital device complies with Canadian ICES 003 Cet appareil numérique de la classe B est ...

Page 8: ...ems are not available call Motorola Customer Service for assistance Please visit www motorola com recycle for instructions on recycling INTERNATIONAL DECLARATION OF CONFORMITY We Motorola Inc 101 Tournament Drive Horsham PA U S A declare under our sole responsibility that the SBV5122 Series to which the declaration relates is in conformity with one or more of the following standards EN55022 EN5502...

Page 9: ...take a few moments to become familiar with the product before starting the installation To learn more about Motorola products visit us at www motorola com Inside the Box Before installing your Motorola SBV5122 Digital Voice Modem verify that the items listed below are in the box Items Power Supply SBV5122U USB Driver Installation CD ROM available with SBV5122U models only Ethernet cable Quick Inst...

Page 10: ...ts Minimum System Requirements 2 SBV5122 Digital Voice Modem Installation Manual 568756 001 b Minimum System Requirements The SBV5122 is compatible with the following operating systems Windows XP Service Pack 2 Windows Vista MAC 10 4 ...

Page 11: ...oice Modem Installation Manual 568756 001 b 2 Overview SBV5122 Front and Rear Panels SBV5122 Front Panel LED When the LED is Then the modem is POWER On never flashes On RECEIVE Flashing ON and not flashing Scanning for a downstream channel Connected to a downstream channel ...

Page 12: ...g ON and not flashing Scanning for a upstream channel Connected to a upstream channel ONLINE Flashing ON and not flashing Scanning for a network connection Online and the startup process is complete LINK Flashing ON and not flashing Scanning for a network connection Connection established TEL 1 2 TEL 2 Flashing ON and not flashing Phone is off hook Phone is in use ...

Page 13: ...ts to a single line telephone 2 ETHERNET Connects to Ethernet equipped devices 3 USB Connect to USB equipped devices available on SBV5122U models 4 CABLE Connects the modem to a cable wall outlet coaxial cable connection 5 POWER Provides power to the cable modem USB capabilities are only available when connected to a computer using Windows The USB capabilities are not available when the computer u...

Page 14: ...o a traditional telephone PSTN service SBV5122U Cabling Instructions 1 Insert the CDROM into your computer to load the USB driver 2 Connect one end of the coaxial cable to the cable outlet 3 Connect the other end of the coaxial cable to the cable connector on the modem 4 Insert the power cord into the power port on the modem 5 Plug the other end of the power cord into an electrical outlet 6 Insert...

Page 15: ...to the cable connector on the modem 3 Insert the power cord into the power port on the modem 4 Plug the other end of the power cord into an electrical outlet 5 Insert the other end of the Ethernet cable port on the modem 6 Insert one end of the Ethernet cable to your computer 7 Insert one end of a telephone cable into the Tel 1 2 or Tel 2 port 8 Connect the other end of the phone cable to a teleph...

Page 16: ...nge your settings or reset your IP address Configuring TCP IP In Windows XP 1 Click Start 2 Click Control Panel 3 Click Network and Internet Connections Network Connections will vary according to settings 4 Click LAN or High Speed Internet connections 5 Select Properties from the drop down menu Be sure Internet Protocol TCP IP is checked 6 Select Internet Protocol TCP IP and click Properties 7 Ver...

Page 17: ...CP IP Settings IP Settings Tab DNS Tab WINS Tab DHCP Enabled listed IP address box Default gateways box is empty Automatic metric is selected DNS server addresses box is empty Append primary and connection specific DNS suffixes is selected Append parent suffixes of the primary DNS suffix is checked Register this connection s addresses in DNS is checked Append these DNS suffixes in order is not sel...

Page 18: ...pe cmd and click OK 4 Type ipconfig renew and press ENTER If a valid IP address is displayed as shown Internet access should be available 5 Type exit and press ENTER to return to Windows If problems persist contact your Internet Service Provider Wall Mounting the SBV5122 Before wall mounting the SBV5122 Locate the unit as specified by the local or national codes governing residential or business c...

Page 19: ...inches maximum 9 0 mm 35 inches maximum 2 5 mm 10 inches If possible mount the unit to concrete masonry a wooden stud or some other very solid wall material Use anchors if necessary for example if you must mount the unit on drywall CAUTION Before drilling holes check the structure for potential damage to water gas or electric lines ...

Page 20: ...ce Modem Installation Manual 568756 001 b Wall Mounting Template After mounting reconnect the coaxial cable input and Ethernet connection Plug the power cord into the 12VDC connector on the cable modem and the electrical outlet Route the cables so that they are not a safety problem ...

Page 21: ...F THIS LICENSE I DO NOT INSTALL OR USE THE SOFTWARE AND II RETURN THE CABLE DATA PRODUCT AND THE SOFTWARE COLLECTIVELY PRODUCT INCLUDING ALL COMPONENTS DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER AS THE CASE MAY BE FOR A FULL REFUND BY INSTALLING OR USING THE SOFTWARE YOU AGREE TO BE BOUND BY THE PROVISIONS OF THIS LICENSE AGREEMENT...

Page 22: ... YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES Title to this Software including the ownership of all copyrights mask work rights patents trademarks and all other intellectual property rights subsisting in the foregoing and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its 3rd party licensors Motorola retains all rights not expressly licensed un...

Page 23: ...rposes for which you acquired this Product or the uses to which you will put this Product you assume full responsibility for the selection of the Product for its installation and use While every reasonable effort has been made to insure that you will receive a Product that you can use and enjoy Motorola does not warrant that the functions of the Product will meet your requirements or that the oper...

Page 24: ...44 U S A http www motorola com MOTOROLA and the Stylized M logo are registered in the US Patent and Trademark Office All other product or service names are the property of their respective owners 2009 Motorola Inc All rights reserved 568756 001 b 03 09 ...

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