Multicom MUL-HDENC-C-100-NA User Manual
(800) 423-2594
All Rights Reserved © 2019 Multicom, Inc.
(407) 331-7779
2
Safety Precautions
The presence of this symbol is to alert the installer and user to the presence of uninsulated potentially
dangerous voltages within the product’s enclosure that may be of sufficient magnitude to produce a risk of
electric shock.
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS DEVICE
TO RAIN OR MOISTURE. DO NOT OPEN THE UNIT. REFER SERVICING TO QUALIFIED
AUTHORIZED PERSONNEL ONLY.
DO NOT terminate, change or uninstall any wiring without first disconnecting the unit’s power
adapter from the device.
This device is supplied with the appropriately rated power supply. The use of any other power supply
could cause damage and invalidate the manufacturer’s warranty.
DO NOT connect the power cord to the device if the power cord or unit is damaged.
DO NOT cut the power cord.
DO NOT plug the power cord into an AC outlet until all cables and connections to the device have
been properly connected.
The device should be installed in an environment consistent with its operating temperature
specifications. Placement next to heating devices and ducts is to be avoided as doing so may cause
damage. The device should not be placed in areas of high humidity.
DO NOT cover any of the device’s ventilation openings.
If the device has been in a cold environment allow it to warm to room temperature for at least 2 hours
before connecting to an AC outlet.
IMPORTANT
ALWAYS remove any network/ethernet connection from the HD Encoder after configuring it to
insure its security and highest performance
Use high quality cables and connectors and insure all connections are tight
Test the coaxial cable RF output at the TV to insure the levels are well within the TV input range
Use Google Chrome, Microsoft Edge, or Mozilla Firefox as the web browser when configuring the
HD Encoder. Google Chrome is preferred.
During the web browser Admin Reboot process, use a new Google Chrome “Incognito Window” to
eliminate caching-related confusion and issues.
The factory Default is for J.83B RF output. If ATSC output is desired (example: for LATAM
installation) then the RF Setup Menu > Channel Type must be changed to ATSC, etc.
The hardware and software product trademarks are the property of their respective owners, including
Google Chrome, Microsoft Edge, and Mozilla Firefox.