25
TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
NO DISPLAY ON
THE WIRED
CONTROLLER
Power failure
GFCI is off
GFCI broken
Contact the MSpa Service Center
Contact the MSpa Service Center
NOT HEATING
PROPERLY
Temperature set too low
Dirty filter cartridge
Heater failure
Filter pump broken
Add more water to the minimum line
Set a higher temperature
Clean or replace the filter cartridge
Contact the MSpa Service Center
Contact the MSpa Service Center
BUBBLE AIR
BLOWER DOES
NOT WORK
OZONATOR
FAILURE
Auto-off 10 minutes
Inflation knob is in <ON> position
Unidirectional threshold is not open
Control panel failure
Wait for 10 minutes
Contact the MSpa Service Center
Contact the MSpa Service Center
One-way valve blocked
Filter pump does not work
Add water above the minimum line
Contact the MSpa Service Center
Press the Reset button, Control
Panel is not displayed
Water level is not at the minimum
water line
Water level is below the minimum
water line
Refer to "FILTER PUMP DOES NOT WORK"
section
FILTER PUMP
DOES NOT WORK
Filter stuck by dirt or other objects
Filter system failure
Clean or replace the filter cartridge
Contact the MSpa Service Center
Reset GFCI by following GFCI Testing
section
Check power supply
Turn the knob to <OFF> position and turn
on the bubble button again.
