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CONTACT YOUR LOCAL MSPA DEALER OR SERVICE CENTER FOR ANY PRODUCT RELATED QUESTIONS OR PROBLEMS.
PROBLEM
CAUSE
SOLUTION
SPA TUB IN AN
ABNORMAL
SHAPE
Extra air pressure by strong
sunlight
Check the air pressure and release some air
if necessary.
In hot weather, it is recommended to
check if it is necessary to release some air to
avoid any possible damage to the spa pool
SPA LEAKING
Spa inlet/outlet connection not
securely tight
Drainage valve is not closed
completely
Repair the leaking hole/spilt with
the repair kit material
Water leaks from the spa pool body
Tighten the inlet and outlet connection
SPA LOSES AIR
PRESSURE
Close the drainage valve. Contact the MSpa
Service Center, if spa is still leaking
Water has been used too long
Insufficient filtering
Dirty filter cartridge
Improper water maintenance
Change the water
Increase filtration frequency
Clean or replace the filter cartridge in time
WATER NOT
CLEAN
Refer to the chemical manufacture's
instruction
Air valve got loosen
Hole or split on the spa tub
Put soap water in a squirt bottle and spray
on seams. If there is a leak, small bubbles
will come out. After you find the leak, clean
and dry the leaking area, then use the repair
patch comes with your spa to repair. Check
the repair section on P23.
Inflate the spa till the Yellow section of the
manometer is pushed out. Make sure the
valve is screwed tightly. Replace the valve if
necessary.
JET FUNCTION
FAILURE
Water inlet blocked
Filter pump does not work
Water level is not at the minimum
water line
Clean the the inlets of filter pump & jet pump
Add more water to the minimum line
Refer to "FILTER PUMP DOES NOT WORK"
section
