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Charging process
As soon as the charging process starts, the vehicle and the wallbox lock the charging cable plug in the
sockets. This prevents the charging process from being interrupted prematurely by unplugging the
charging cable.
The charging process is started by connecting the vehicle to the wallbox. If the process does not start
automatically, please check whether the vehicle has enabled the charging process. Some vehicles
offer the possibility to start charging at a certain time and do not start charging before then.
In the left part of the display you will see 3 values which allow you to monitor the charging process.
The top value provides information about the charging time, the time from the start of the charging
process to its completion is counted. The charging time is retained as long as the connection with the
vehicle is not interrupted. If the charging process is stopped from the vehicle in the meantime, this
counter also stops. It continues to count the time as soon as the charging process is resumed. At the
end of the charging process, only the total charging time is displayed. If the plug is unplugged from
the car, the time counter is reset.
The power indicator is in the middle. The total power of all active phases is displayed here. If the
vehicle charges with one phase, the maximum value is 3.7 kW. If the connected vehicle uses 2 phases
for charging, a maximum of 7.4 kW is possible. When charging with 3 phases, the maximum is 11 kW.
(The charging capacities of the 22 kW variant are 7.4 kW, 14.7 kW and 22 kW with the appropriate
connection.)
Depending on the quality of the infrastructure and network fluctuations, there may be deviations
from the expected 230 V AC at the connection point of the wallbox. This affects the performance
display. This will then not show the expected value of 11kW/22 kW, but the actually measured
consumption of e.g. 21.6 kW. This is not a malfunction.
