11
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE CORRECTIVE ACTION
Power cord gets warm
to the touch.
Normal operation.
This is normal for a heater appliance as it requires
more current to operate. Check the connections of
the appliance cord and the outlet. Make sure the
plug and outlet frequently to determine if it is HOT;
if so, discontinue use of the appliance and consult
overheating outlet(s).
Remote control does
not work.
Weak or failing
battery.
Replace with a new battery. (See page 9
for more information.)
Remote control
signal is weak and only
works sometimes.
Pressing the buttons
too quickly.
Press the buttons slowly and steadily to ensure the
transmitter recognizes the request.
Using the remote
control too far away
or at an off angle.
Move closer to the insert; the remote control will only
work within a distance of 20 feet and 45 degrees to
either side from the front of the heater.
Fan motor continues
to blow after unit is
powered of.
Normal operation.
This is a standard feature; the blower runs for
additional time to cool off the heater tubes.
