Return Policy
Customer satisfaction is very important to MPH Industries. It is MPH Industries’ policy and objective to allow
prospective purchasers ample opportunity to become familiar with our products prior to purchase. We do so
through our product rental and demonstration programs.
MPH Industries is committed to designing and manufacturing our products to the highest standards of quality and
reliability. We offer a limited warranty that covers all materials and workmanship. Details of the warranty are
found in the Statement of Warranty in the Operator’s Manual.
We do not want customers to incur unreasonable inconvenience due to equipment failure. MPH Industries will
replace any MPH product or make a full refund if repairs cannot be made within the initial 30 days of ownership.
If replacement if offered or repair can be made, but the customer insists on returning the product within this initial
30 day period, a 15% restocking fee will be assessed.
After the initial 30 day ownership period, MPH Industries will honor its warranty through either the repair or
replacement (MPH’s discretion) of the malfunctioning product during the warranty period.
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