61
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
License
61
SURFboard
®
SBV4200 VoIP Cable Modem User Guide
X
Home
Exit
Frequently Asked Questions
Here are answers to questions our customers frequently ask.
Q
What is high-speed cable Internet access?
A
Cable Internet access uses cable television wires instead of telephone lines to connect to the Internet. It is extremely fast and affordable and
does not tie up telephone lines for incoming or outgoing calls and faxes.
Q
What is Voice over Internet Protocol (VoIP)?
A
VoIP
uses cable television wires instead of traditional telephone lines to provide voice and fax service.
Q
How fast are VoIP cable modems?
A
Cable modems offer Internet access at speeds up to 100 times faster than a traditional phone modem. You can experience speeds of over
1,000 Kbps. Due to network condition such as traffic volume and the speed of the sites you visit, actual speed may vary. Many network and
other factors can affect download speeds.
Q
Can I still watch cable TV while using my VoIP cable modem?
A
Yes, your cable TV line can carry the TV signal while you send and receive information on the Internet.
