63
Introduction
Before You Begin
Installation & Configuration
FAQ
Troubleshooting
Glossary
License
63
SURFboard
®
SBV4200 VoIP Cable Modem User Guide
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Home
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Q
Do I need to subscribe to cable TV to get cable Internet access?
A
No, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic service before you can get
Internet access and/or offer a discount when you use your own VoIP cable modem. Check with your local cable company for specific
information.
Q
What type of technical support is available?
A
For questions about your Internet service, connection, or VoIP cable modem, call your cable service provider.
Q
What do I do if my SURFboard VoIP cable modem stops working?
A
“Troubleshooting”
on page 41 provides tips to diagnose problems and simple solutions. If you continue to have problems, call your cable
service provider.