384
Troubleshooting
I plugged the
data cable into
my phone but
my phone did
not beep. How
do I know if the
data cable is
ready to go?
The beep indicates that you are setup correctly. If you
did not hear the beep, the first thing to check is that
your phone is data capable. To do so, see “Using Data
Features” on page 1.
Next, make sure that both ends of the data cable are
connected—the smaller end to your phone and larger
to your computer. Also, check the model number of
the cable to be sure you have the right one. Look for
SYN7464 printed on the cable.
If all of the above checks out, your computer may have
deactivated the port to save power. Try opening an
application that uses the port, like a fax or dial-up
application, and your computer will automatically
activate the port.
My phone
beeped when I
attached the
data cable but
my fax and data
applications
don’t work at all.
What’s wrong?
You must be in an area with digital coverage. Check
your phone’s display for the digital icon
W
to be sure
you’re in a digital coverage area.
Some wireless networks may not support data or fax
transmission. If you see the digital indicator, but you
are roaming on an unfamiliar network, this may be the
case.
Also, remember that data and fax transmission usually
requires a subscription. Call your Service Provider for
more information.
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