382
Troubleshooting
The display
says, “Locked.”
How do I unlock
my phone?
Enter the last three digits of your wireless number. If
that doesn’t work, use the factory preset lock code:
123. If all else fails, call your service provider (the
company that sends you your monthly wireless bill).
(See “Locking/Unlocking Your Phone” on page xxx for
more information on security features.)
I tried to place a
call and received
a fast busy
signal.
The wireless system did not process your call. For
example, the wireless system may be overloaded with
call attempts. To redial, press
O
before ending your
call attempt, or press
N
and try the call again later.
(See “Redialing a Number” on page xx.)
I tried to place a
call and received
an alternating
high/low tone.
Your call did not reach the wireless system. You may
have dialed the number too soon after turning the
phone on. Wait until the “NS” light stops blinking
before placing a call.
An alternating tone may also indicate that your
phone’s signal is blocked. Be sure you’re clear of any
obstructions such as bridges, parking garages, or tall
buildings.
I tried to listen to
my Voice Mail (or
use a paging
service, a calling
card, etc.) but
nothing
happened.
You may have turned off the Scratchpad tones. Place
your call, enter the access numbers when prompted
by the recording, then press
O
To avoid this
problem in the future, follow the directions “Turning
Scratchpad Tones On and Off” on page xx to turn the
Scratchpad tones on.
Question
Answer
