Motorola MTP810Ex Feature User Manual Download Page 122 | Manualshive

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Message

Message Description

Gateway not available

Your radio cannot connect to a gateway, or connection has
been lost.

This group already exists

The group you are attempting to add exists in the

My

Groups

folder.

Individual Calls Only

You can make only individual (private) calls.

Insufficient visible data

Your radio is in the process of determining your location.
This process may take several minutes to complete.

Insufficient visible satel-

lites

Your radio is in the process of determining your location.
This process may take several minutes to complete.

Invalid ID

The entered number is not valid.

Invalid Shortcut Position

The entered number is not valid.

Limited Service

Emergency Calls, Emergency Alarms, and mobility opera-
tions (for example group attachment) are allowed. All other
incoming and outgoing call and data services are blocked.

List Empty

There are no programmed entries in the scrolling list. Type
the entry.

List Not Attached

All talkgroups in the scan list are not attached.

List Partially Attached

The scan list is active, but not all talkgroups are attached
to it.

Message Delivered

Indicates mail successfully delivered.

Message Failed

Indicates mail delivery failure.

New Delivery Status

You have received a new Delivery Status.

No Service

Your radio is outside coverage. Return to coverage.

Not allowed in repeater

mode

The service or feature is not available in the Repeater
Mode..

My Groups

Is Empty

You cannot view/delete groups when the

My Groups

fold-

er is empty.

My Groups

Is Full

You are not allowed to add a group to the

My Groups

folder as it already contains the maximum allowed number
of groups.

Network Trouble

Network problems. Please try again later.

No Answer

The called party does not answer.

No Entries

This message is displayed when accessing an empty list.

No Group

•

Attachment failed. Your radio detached from current
talkgroup. Please wait until it attaches again to the cur-
rent talkgroup.

•

Displayed when you are out of the normal coverage
area of your selected talkgroup. Please select a new
talkgroup that is valid for your working location.

Table continued…

6866588D06–RB
Appendix C: Troubleshooting

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Summary of Contents for MTP810Ex

Page 1: ...MTP810Ex MTP850Ex Feature User Guide Mobile Release 16 6866588D06 6866588D06 RB OCTOBER 2016 2016 Motorola Solutions Inc All rights reserved ...

Page 2: ......

Page 3: ...arging the Battery 22 2 2 6 Battery Charging Indications 23 2 2 7 Low Battery Indication 23 2 3 Controls and Indicators 23 2 4 Display 26 2 4 1 Configurable Idle Screen 27 2 5 Status Icons 27 2 6 Powering On the Radio 31 2 7 Unlocking Your Radio 31 2 8 Locking or Unlocking the Keys or Buttons 32 2 9 Holding Your Radio 32 2 10 High or Low Audio Toggle 32 2 10 1 Using High Audio 33 2 10 2 Using Low ...

Page 4: ...e Trunking 41 3 2 1 Entering Local Site Trunking 41 3 2 2 Exiting Local Site Trunking 41 3 3 Direct Mode Operation 42 3 3 1 Entering DMO Mode 42 3 3 2 Making Group Calls in DMO 42 3 3 3 Receiving Group Calls in Idle 42 3 3 4 Selecting DMO Group Call Options 43 3 3 5 Private Call With Presence Check 43 3 3 6 DMO Private Priority Call 43 3 3 7 Talkgroup for Individual Calls 44 3 3 8 Communication th...

Page 5: ...ox 57 4 3 2 2 Receiving New Messages 58 4 3 2 3 Using Submenus in the Inbox and the Outbox 58 4 3 2 4 Embedded Number 58 4 3 2 5 Storing Numbers from Messages 58 4 3 2 6 Calling Numbers in Messages 59 4 3 2 7 Making Group Calls on the Talkgroup of the Message Sender 59 4 3 2 8 Immediate Message 59 4 3 3 Outbox 60 4 3 4 Call Out CO Box 60 4 3 5 Wireless Application Protocol WAP Box 60 4 3 6 Templat...

Page 6: ...Man Down 68 4 7 Security 68 4 7 1 PIN Protect 68 4 7 1 1 Protecting the Radio with a PIN Code 68 4 7 1 2 Unblocking Your Radio 68 4 7 1 3 Changing PIN Codes 69 4 7 2 Keypad Lock Feature 69 4 7 2 1 Keypad Lock Notification 70 4 7 2 2 Setting Automatic Keylock Delay 70 4 7 2 3 Setting Keylock on Startup 70 4 7 3 Air Encryption 70 4 7 3 1 Viewing Air Encryption State 71 4 7 3 2 Deleting User Keys 71 ...

Page 7: ...9 4 8 6 6 D PTT Tones 80 4 8 7 Display 80 4 8 7 1 Setting Flip Display 80 4 8 7 2 Setting Font Level 81 4 8 7 3 Setting Large Idle Font 81 4 8 7 4 Setting Extra Zoom 81 4 8 7 5 Setting Extended Status Icons 82 4 8 7 6 Setting Screen Saver 82 4 8 7 7 Setting Backlight 82 4 8 7 8 Setting Wallpaper 83 4 8 7 9 Setting Contrast 83 4 8 8 Time and Date 83 4 8 8 1 Setting Time and Date on the Display 83 4...

Page 8: ...nning 90 4 9 2 2 Setting Talkgroups in the Active Scan List 90 4 9 2 3 Setting Scan Lists 90 4 9 2 4 Deleting Talkgroups from Scan Lists 91 4 9 3 My Groups 91 4 10 Favorites 91 4 10 1 Adding Folders to Favorites 91 4 10 2 Adding Contact Numbers to Favorites 91 4 10 3 Making Private Calls to Favorite Contact Numbers 92 4 10 4 Adding Talkgroups to Favorites 92 4 10 5 Deleting Folders in Favorites 92...

Page 9: ...vate Call 101 5 6 1 Making Private Calls 101 5 7 Dialing through Soft Numeric Keypad 101 5 8 Phone and Private Automatic Branch Exchange PABX Calls 102 5 8 1 Making Phone or PABX Calls 102 5 9 Phone PABX Speed Dial 102 5 9 1 Using the Phone PABX Speed Dial 102 5 10 DTMF Overdial 102 5 11 Short Number Dial 102 5 12 Global Positioning System GPS Location Service 103 5 12 1 Enhance GPS Performance 10...

Page 10: ...s Folder 111 5 13 12 History Pane 112 5 13 12 1 Navigating to Recently Visited URLs 112 5 13 13 Tools Pane 112 5 13 14 Options Pane 112 5 13 15 Text Input Pane 112 5 13 16 WAP Push 113 5 13 16 1 New WAP Messages 113 5 13 16 2 Viewing WAP Messages 114 5 14 Call Out 114 5 14 1 Types of Call Out Alerts 114 5 14 2 Call Out Modes Interaction 115 5 14 3 Call Out Service Phases 115 5 15 Shadow Groups Add...

Page 11: ...with Icons 26 Figure 2 Trunked Mode Operation 37 Figure 3 Direct Mode Operation 42 Figure 4 Communication through Repeaters 44 Figure 5 Communication through Gateways 45 Figure 6 Call Out Message 114 6866588D06 RB List of Figures Send Feedback 11 ...

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Page 13: ...Button Features 35 Table 11 Menu Icons 53 Table 12 Inbox Icons 57 Table 13 Outbox Icons 60 Table 14 Contact Types 65 Table 15 Text Entry Screen Icons 100 Table 16 Keys Usage 100 Table 17 Different Location Displays 104 Table 18 Browser Keys Interactions 108 Table 19 Browser Menu Panes 109 Table 20 Additional Menu Panes 109 Table 21 Browser Text Input Icons 113 Table 22 Radio Tones 117 Table 23 LED...

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Page 15: ... law in the sale of a product Disclaimer Please note that certain features facilities and capabilities described in this document may not be applicable to or licensed for use on a particular system or may be dependent upon the characteristics of a particular mobile subscriber unit or configuration of certain parameters Please refer to your Motorola Solutions contact for further information Tradema...

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Page 17: ...ation that if disregarded may result in minor or moderate injury or serious product damage CAUTION The signal word CAUTION may be used without the safety icon to state potential damage or injury that is not related to the product IMPORTANT IMPORTANT statements contain information that is crucial to the discussion at hand but is not CAUTION or WARNING There is no warning level associated with the I...

Page 18: ... navigation structure in the menu items 1 4 Feature and Service Availability This guide describes all available radio features and services Your service provider may have customized your radio to optimize its use for your individual needs Check with your service provider to find out the differences from this guide 6866588D06 RB Chapter 1 General Information 18 Send Feedback ...

Page 19: ...tors thermal protection will reduce transmitter power which may lead to loss of communication You can attach a colorful o ring to a radio antenna to distinguish radios from one another An RFID knob is available as an optional accessory which allows tracking radios easily The knob contains an RFID tag which can be read by handheld scanners greatly enhancing the speed of radio identification The kno...

Page 20: ...rocedure 1 Remove the battery 2 Unscrew the M2 countersunk Phillips screw that secures the SIM card door to the chassis 3 Remove the SIM card door 1 2 1 3 IMPORTANT Ensure that the screw O ring 3 remains attached to the screw 2 all the time If any of these elements appear damaged replace them 4 Slide the SIM card into the SIM card door Pay attention to the correct position of the notched corner 68...

Page 21: ... Ensure that the SIM card door is firmly screwed and the dark blue SIM card door O ring cannot be seen 7 Install the battery 2 2 3 Installing the Battery IMPORTANT The following procedure must be performed only in non hazardous environment Procedure 1 Remove the battery from its protective case 2 Insert the battery top into the compartment Ensure that the latches on the radio fit into the slots on...

Page 22: ...attery Prerequisites Do not charge the battery in a hazardous area Procedure 1 Connect the charger to an appropriate power source 100 240 V 12 V according to the specification of the charger 2 Perform one of the following actions Desktop chargers insert the battery or the radio with the battery attached into the appropriate socket of the charger Ensure that the battery radio made good connection w...

Page 23: ...Icons Battery Capacity Battery Charge Progress Empty 5 10 Low 10 20 Middle 20 90 Full 90 100 Empty 5 10 Low 10 20 Middle 20 90 Full 90 100 2 2 7 Low Battery Indication The radio indicates low battery level by playing an audible alert when the battery charge falls to a preset level The low battery alert can be programmed to be 5 10 or 20 percent of remaining capacity by your service provider The de...

Page 24: ...Annotation Description 1 Emergency button Press and hold Emergency button to enter Emergency operation When your radio is off press and hold to power on in Emergency Mode 2 Rotary Knob Rotate to set the volume Table continued 6866588D06 RB Chapter 2 Getting Started 24 Send Feedback ...

Page 25: ... the option that appears on the screen directly above the them 7 Send key Press to initiate or answer duplex calls or send messages 8 Speaker 9 Bottom Microphone 10 Antenna 11 LED 12 Top Microphone Activated during Simplex high audio calls such as Group Calls 13 Display Provides alphanumeric text and images within 65 536 colors and 130 x 130 pixels with backlight scalable fonts and contrast 14 Sid...

Page 26: ...oups talkgroup folder Left and Right Navigation key toggles through the talkgroups 18 Speaker Control key Press the Speaker Control key to activate the earpiece Speaker LOW or speaker Speaker HIGH NOTICE In an Emergency Group Call the speaker is activated re gardless of the speaker setting NOTICE A detailed list of compatible accessories is included in Accessory Leaflet part number 6866588D19 To o...

Page 27: ...ormation that is displayed on the idle screen below the status icon area Depending on the radio configuration and services supported the following information can be displayed Radio Status Audio profile name Network alias No Service or MCC MNC or Networks Alias Range alias Talkgroup alias Home mode display Time and date RMS FMS ISSI Operative Tactical Address OPTA BSI Registration status Order and...

Page 28: ...tion Direct Mode Call Indicates that the radio is receiving a Direct Mode call The more bars the stronger the signal or High RF Power idle or transmitting Indicates High RF Power option is enabled and the radio is either in idle mode or is transmitting a call High RF Power receiving Indicates High RF Power option is enabled and the ra dio is receiving a call Direct Mode Indicates that radio is in ...

Page 29: ...then rings to alert you of an incoming call Low Audio Indicates that the audio mode is changed to low High Audio Indicates that the audio mode is changed to high Audio Profile Selected Indicates that an audio profile associated with a particular icon is active The icons can be either solid or blinking For details on audio profiles available on the radio contact your service provider Earpiece Conne...

Page 30: ...s Call Out alert Call Out Alert Arrived Indicates a receipt of a new Call Out message Call Out Alert Unread Indicates unread alert in the CO Box End to End Encryption E2EE Solid when the E2EE is enabled for the selected talkgroup for the highlighted private number for the manually entered private number when transmitting voice in Group Calls when transmitting voice in Simplex Private Calls Blinkin...

Page 31: ...Air Encryption is not available in DMO Mode The icon ap pears after the PTT button is pressed Remote Control Indicates that the radio is being remotely controlled and some commands are being executed in the background For example when the radio is being controlled by special SDS messages or triggered to send a GPS location re port Icon is not visible in Extra Zoom Mode 2 6 Powering On the Radio Pr...

Page 32: ...tion with its top microphone 5 centimeters to 10 centimeters away from your mouth Speak into the top microphone Listen through the internal speaker Keep the antenna at least 2 5 centimeters from your head and body Duplex Calls When using low audio hold your radio as you would a telephone Speak into the bottom microphone Listen via the earpiece Keep the antenna at least 2 5 centimeters from your he...

Page 33: ...where to use Placing or receiving a Phone PABX or Duplex Private call Procedure 1 Hold your radio as you would a telephone 2 Speak into the bottom microphone and listen through the earpiece Keep the antenna at least 2 5 centimeters from your head and body 2 11 During the Call During the call label of the right Soft key indicates the next possible change Accessory default setup is Table 8 During th...

Page 34: ... Displayed when the talkgroup is from a different network than the one currently selected 2 14 Using Timed Talkgroup Change This feature allows you to switch a selected talkgroup between the currently selected talkgroup and a predefined talkgroup TMO or DMO making the predefined talkgroup the selected talk group for a predefined time by using a One Touch button After the timer expires your radio r...

Page 35: ... the display by 180 LIP Report Sends a message with the location of the radio to a dedicated ad dress PABX Call Setup Initiates a PABX call to a predefined entry in the contact list Phone Call Setup Initiates a phone call to a predefined entry in the contact list Private Call Setup Initiates a simplex or duplex private call to a predefined entry in the contact list or to the last group call origin...

Page 36: ...om Turns Extra Zoom on or off Toggle Hi or Low Audio Toggles audio high or low Toggle Howling Suppres sion Enables or disables Howling Suppression Toggle Man Down On or Off Turns Man Down feature on or off Toggle Screen Saver Activates or deactivates the Screen Saver feature Toggle Talkgroup Scan Turns the Talkgroup Scan feature in TMO Mode on or off Toggle Transmit Inhibit Mode TXI Turns Transmit...

Page 37: ...ess to the infrastructure related features such as packet data Figure 2 Trunked Mode Operation 3 1 1 Entering TMO Mode Procedure 1 From the home screen press Options 2 Select Trunked Mode 3 1 2 Making Group Calls in TMO The Group Call is received by all members of the selected group who have their units turned on and are connected through the network Procedure 1 Press and hold the PTT button 2 Wai...

Page 38: ...p call screen with options Join ends current Group Call and starts the incoming one End cancels the incoming Group Call 3 1 5 Dynamic Group Number Assignment DGNA DGNA allows the network operator to dynamically manage talkgroups on your radio over the air interface Using DGNA the network operator can Add talkgroups Attach or select newly added talkgroups Delete talkgroups Modify parameters of exis...

Page 39: ... message Procedure 1 To view the added talkgroups details press View 2 Scroll through the list to select required talkgroup 3 To select the DGNA group press Attach 3 1 6 Broadcast Call Broadcast Group Call also called Site Wide Call is a high priority group call from the console operator or dispatcher to all users located at one or more sites The radios are configured to monitor a Broadcast Call b...

Page 40: ...press Send key Menu Services Assistance Call 3 1 9 Call Modification Call Modification is a feature that allows your service provider to modify the call to optimize it and adjust to a current situation Modification can cover Call priority modified during call setup Call type modified during call setup Call encryption modified during an ongoing call but not in the transmission phase When the call i...

Page 41: ...cons and soft keys turn olive NOTICE Noticeable only on the color display Any call in progress is dropped upon entering Local Site Trunking Mode If configured by your service provider this message alert is periodically repeated to remind you that your radio is still operating in Local Site Trunking Mode The following features are available Registration Attachment Group Call Emergency Call Emergenc...

Page 42: ... Mode 3 3 2 Making Group Calls in DMO The Group Call is received by all members of the selected group who have their units turned on and are in range Procedure 1 Press and hold the PTT button 2 Wait for the Talk Permit tone if configured and then speak into the microphone Release the PTT button to listen 3 3 3 Receiving Group Calls in Idle Procedure 1 The radio receives a Group Call NOTICE The inc...

Page 43: ...ss for that talkgroup If your radio displays Selected Gateway None press Edit to enter the current Gateway address NOTICE When the Gateway and the Repeater cannot be communicated even though a talkgroup to use them is configured the radio attempts the direct MS MS communication When your radio detects the appropriate Gateway and or the Repeater the Gateway and or Repeater icons turns solid respect...

Page 44: ...s the Individual Calls Only message 3 3 8 Communication through Repeaters Radios that are out of range and cannot communicate directly one with another in Direct Mode Operation DMO can do it through the repeater The repeater is a radio that repeats all communication on a chosen channel and as a result increases radios DMO range Figure 4 Communication through Repeaters DMO DMO When the radio connec...

Page 45: ...ateway or a repeater is unavailable or the radio is not synchronized with a gateway or a repeater depending on the setup configured by your service provider the following scenarios apply The radio falls back to Direct Mode Operation DMO After pressing the PTT button a prompt appears warning that the second press overrides the gateway or repeater operation mode No direct DMO calls are permitted In ...

Page 46: ...ing but the transmitting on that call is still prohibited The radio also displays any incoming SDS messages to the user The missed call feature is active in the TXI mode and allows checking what calls were missed However the radio attempts to prevent call setup retransmission from being recorded as separate calls If you initiate an emergency call the radio immediately leaves TXI mode and attempts ...

Page 47: ...Emergency Call to be conducted without pressing the PTT button When a radio receives or generates a group call with emergency priority the display changes color to red and a red triangle icon is displayed A special alert tone is played An emergency group call can be configured as A non tactical call initiated on a talkgroup preprogrammed by your service provider When in non tactical emergency mode...

Page 48: ...gnate any Individual TETRA Subscriber Identity ITSI address to be used for Emergency Operations and this ITSI can be an Open Group broadcast address After exiting from Non Tactical Emergency the radio goes back to the previously selected talkgroup 3 5 4 Emergency Individual Calls Private or MSISDN The Emergency Individual Calls are Simplex or Duplex Calls with emergency priority On pressing the Em...

Page 49: ...of the service it enters the reception phase and the Alternating Hot Microphone is on hold When the radio is back to the service the Hot Microphone transmission and the Alternating Hot Microphone resume NOTICE When you are in the Emergency Mode pressing the Emergency button restarts the Alternating Hot Microphone 3 5 8 Silent Emergency Mode The Silent Emergency Mode is a type of emergency services...

Page 50: ...mergency pre emptive priority that everyone in a broadcast area can hear This feature is designed for catastrophic situations such as earthquakes and has the highest priority over other calls All radios under Disaster Alert display emergency notification on their screens The alert message its duration and destination talkgroup can be configured in the codeplug To initiate Disaster Alert switch the...

Page 51: ...uisites Make sure that your radio is engaged in Emergency Operations Procedure 1 If your radio screen displays Emergency Mic On press End 2 Press and hold Exit Your radio exits Emergency Operations 6866588D06 RB Chapter 3 Modes Send Feedback 51 ...

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Page 53: ...t or Right Navigation key to select If the menu item contains a further set of menu items repeat step 2 4 2 Menu Icons The following icons make it easy to identify the menu items at first glance Table 11 Menu Icons Menu Icon Description Main Menu Items Context Sensitive Menu It is assigned to Menu when the main menu items context sensitive menu are active Messages Send status messages Send text me...

Page 54: ...Location Displays location of your radio Packet Data Allows you to send data from your radio to other devices Services Allows you to manage Broadcast Assistance and Disaster Calls 4 3 Messages This feature allows you to send and receive text messages A message can contain up to 1000 characters depending on your service provider settings Pressing the PTT button when a message is highlighted can cau...

Page 55: ...ra called Group ID or Talkgroup ID 6 Press Send or Send key or the PTT button 4 3 1 2 Sending Messages to Groups Procedure 1 From the home screen press the Menu key 2 Select Messages New Message 3 Type your message and press Send 4 If needed select Group 5 Select a group to send the message 4 3 1 3 Sending Store and Forward Messages Prerequisites Your service provider enables the Store and Forward...

Page 56: ...elivery Report is requested and the message is opened on the target radio Message Failed if the Delivery Report is requested and the message has not been received by the target radio within a defined time period Saves the Delivery Report in Outbox along with a copy of the message If the Delivery Report is received after a longer period of time the radio Saves the Delivery Report in Outbox along wi...

Page 57: ...le 12 Inbox Icons Icon Description Unread New Message Read Old Message Sender Information in Message View name or number Time and Date Stamp in Message View arrival time and date Delivery Status Received delivery status for Store Forward messages Messages sub menu indicates the number of the messages If the indication is for example 2 4 it means that two unread and four read messages are in the In...

Page 58: ... PTT button or the Send key to send Resend only for Outbox Invokes the edit screen with previously entered text with the same recipient After editing press Send the PTT button or the Send key to send Forward Invokes the edit screen with the old message to send it to a different participant After editing press Send the PTT button or Send key to send Refresh Re orders the message list and displays t...

Page 59: ...ired message and select Read 4 Press the PTT button 5 Radio displays a list of the numbers including the senders number 6 To call highlight to the required number and press the PTT button or the Send key 7 Select Ctype to choose the type of call Private Phone or PABX 8 Press the PTT button or the Send key 4 3 2 7 Making Group Calls on the Talkgroup of the Message Sender Prerequisites Embedded Numb...

Page 60: ...the CO Box However if the radio is in the Call Out mode you can only browse through the information regarding the currently ongoing Call Out message 4 3 5 Wireless Application Protocol WAP Box Each WAP Push message can be loaded immediately or stored as a message in WAP Box Then it can be accessed by pressing Menu Messages WAP Box All the WAP Push messages are passed to the browser 4 3 6 Templates...

Page 61: ...ed Templates Predefined message templates are programmed into your radio You are allowed to perform limited edit operations of the predefined template You can send it but you are not able to store the edited template or erase it from the predefined template list 4 3 7 1 Viewing Predefined Templates Procedure 1 From the home screen press the Menu key 2 Select Messages Predefined 3 Highlight the req...

Page 62: ...nding statuses to talkgroups is enabled switch to the talkgroup to which you want to send a status message If sending statuses to private numbers is enabled no action is needed the private number is set up by your service provider Procedure 1 From the home screen press the Menu key 2 Select Messages Send Status 3 Highlight the required status message and press Select the PTT button or the Send key...

Page 63: ...es using the radio menu If an Additional Address is configured by your service provider the service provider can disable edition and deletion of the address using the radio menu You can define up to 30 Additional Addresses 4 3 9 1 Enabling or Disabling Additional Address Procedure 1 From the home screen press the Menu key 2 Select Messages Additional Address Enable 3 Select one of the following On...

Page 64: ...Address Alias 4 3 9 5 Editing Additional Address Prerequisites Editing Additional Address is allowed only for User Defined positions Pre Defined positions can only be Selected or Viewed Procedure 1 From the home screen press the Menu key 2 Select Messages Additional Address Select Address 3 Highlight the alias 4 Press Menu key 5 Select Edit 6 Press Change 7 Enter new values of the Alias and ISSI I...

Page 65: ...ile Home Work PABX Other Pickers Indicate more than one number in a contact number each contacts entry must contain a number Speed accept the default Speed Dial number or change it 4 4 1 Creating Contacts Procedure 1 From the home screen press Contcs 2 Select New Contact 3 Highlight Name and press Change Enter the name of your contact and press Ok 4 Highlight Type and press Change Select the requi...

Page 66: ...t to edit 3 Press the Menu key 4 Press Edit 5 Highlight one of the following entries and press Change to edit Name Type number Speed 6 Press Done 4 4 3 Deleting Numbers Procedure 1 From the home screen press Contcs 2 Select a contact you want to edit 3 Use Left or Right Navigation keys to choose the required number 4 Press Menu 5 Select Delete number NOTICE If an entry contains only one number del...

Page 67: ...lex call 4 5 Browser This menu item activates a WAP browser that allows you to browse the Internet from your radio See Wireless Application Protocol WAP on page 105 4 6 Man Down NOTICE This feature is a paid feature Man Down alerts when no movement occurs for a set time or the radio stays at an angle of tilt below a defined value The radio alerts you when Its tilt exceeds a predefined angle value ...

Page 68: ...ency Calls and adjust the volume level with the Rotary Knob If you are unable to unlock the radio you can only send or receive Emergency Calls and adjust the volume level with the Volume Knob 4 7 1 1 Protecting the Radio with a PIN Code Procedure 1 From the home screen press Menu Security PIN Protect 2 Select On 3 Enter 4 digit PIN code By default it is 0000 four zeros NOTICE To increase security ...

Page 69: ... keypad lock not the unlock by selecting MENU Security Keylock Setup Lock Keypad An active keypad lock additionally locks the following accessory buttons No Dot 1 Dot 2 Dot Your service provider can determine which of the following elements are additionally inoperative while the keypad is locked The PTT button also on accessories NOTICE Your service provider can determine the following elements fo...

Page 70: ...ecurity Keylock Setup Start Locked 3 Select On Off 4 7 3 Air Encryption NOTICE This feature is a paid feature Air Encryption is a feature that enables encryption of entire communication between the radio and infrastructure which results in increased security of calls messages and data If configured by your service provider the radio plays a sound and displays Call Data Not Encrypted when encryptio...

Page 71: ...manually restore it 4 7 4 K Validity Key K is a secret key the infrastructure uses to authenticate the radio in the system It is part of the authentication that provides service confidentiality between your radio and the system 4 7 4 1 Verifying K Validity Procedure 1 From the home screen press the Menu key 2 Select Security K Validity 3 Your radio displays K is Valid the infrastructure can authen...

Page 72: ...curity TMSCK Validity 3 The radio displays TMSCK is Valid the radio can work encrypted in TMO TMSCK is Invalid the radio cannot work encrypted in TMO Please contact your service provider to restore SCKs to your radio 4 7 5 2 DMO SCK Your service provider can enable SCKs in DMO The SCKs used in DMO are called DMSCKs 4 7 5 2 1 Verifying DMSCK Validity When and where to use To ensure that the DMSCKs ...

Page 73: ...o Off corresponding to All Tones menu entry Group audio is set to Spkr Cntrl corresponding to Audio Toggle menu entry The private speaker is set to Off this setting causes all the calls are routed through the earpiece Backlight is set to Disabled corresponding to Backlight menu entry The LED indicator is switched off The radio powers up in the mode set before turning off Thus if the Covert Mode wa...

Page 74: ...the radio unlike Short Data Service SDS Remote Control NOTICE Only one type of remote control can be active on a radio either SDS or Status The following tasks can be assigned remotely to a radio Play loud tone until user interaction The radio plays a loud tone as in the Man Down feature until you unlock the keypad if needed and press the appropriate soft key labeled Exit The tone is played throug...

Page 75: ...ing Style 3 Select one of the following Duplex to set the new ring style to all duplex calls Simplex to set the new ring style to all simplex calls NOTICE Upon entry into this sub menu the display shows the current ring style used 4 Scroll to the desired style and press Select NOTICE New ring style is played immediately for a few seconds If necessary adjust the volume level 4 8 2 Set Volume This m...

Page 76: ...uage of the radio 4 8 3 1 Setting Language Prerequisites The list of available languages is set by service provider Procedure 1 From the home screen press the Menu key 2 Select Setup Language 3 Select desired language 4 8 4 Data Setup This menu item allows you to set up your radio to transmit and receive data from the external device To connect your radio accessory connector to the external device...

Page 77: ...uppression The howling suppression is a mode increasing the stability of the acoustic feedback loop The radio eliminates howling caused by the feedback loop from the receiving radios to the sending radio in simplex calls You can toggle the howling suppression during an active call To enable this anti howling function you can either use the radio menu or the corresponding One Touch Button 4 8 5 2 1...

Page 78: ...bled Spkr Cntrl The audio goes through the earpiece or the speaker You can switch between low and high audio by pressing SPEAKER CONTROL key 4 8 6 Tones This field sets the volume level for the tones set NOTICE The radio has two tone packs Classic Tones default and New Tones Your service provider decides which tone pack is enabled 4 8 6 1 Keypad Tone You can activate deactivate keypad tone at ever...

Page 79: ...n Normal Tone Factory default tone heard upon pressing the PTT button 4 8 6 4 Clear to Send You can activate deactivate tone for the transmitting radio that the receiving radio is ready to accept the transmission 4 8 6 4 1 Setting Clear to Send Procedure 1 From the home screen press the Menu key 2 Select Setup Tones Clear to send 3 Select one of the following Tone On Activate clear to send tone To...

Page 80: ... is ignored After the D PTT tone is sent keeping the PTT button pressed it results in permission to talk The D PTT tone is sent over the air but is not audible on the sending radio 4 8 6 6 1 Setting D PTT Tones Procedure 1 From the home screen press the Menu key 2 Select Setup Tones D PTT Tones 3 Select one of the following D PTT Mode Activates deactivates D PTT tone Tone Style Indicates how many ...

Page 81: ... Select On to enable or Off to disable displaying large font on the home screen NOTICE Large Idle Font is not available in some languages 4 8 7 4 Setting Extra Zoom Enabling Extra Zoom simultaneously changes three settings switches Font Level to the largest possible one activates Large Idle Font and sets Extended Status Icons to Idle Only If you modify any of these settings for example decrease th...

Page 82: ...g Auto Makes the screen saver activate automatically after an amount of time Disabled Disables the screen saver 4 8 7 7 Setting Backlight When and where to use To save the battery power Procedure 1 From the home screen press the Menu key 2 Select Setup Display Backlight 3 Select one of the following Auto backlight is triggered by turning on the radio by pressing any key on the device or on the acc...

Page 83: ...ayed time and date on the home screen NOTICE If the Home Display Text Message feature is enabled Home Mode Display Text may cover time and date depending on the Configurable Idle Screen settings NOTICE Infrastructure synchronizes the time and date When not within the infrastructure signal range you can set the values manually 4 8 8 1 Setting Time and Date on the Display Procedure 1 From the home s...

Page 84: ...en press the Menu key 2 Select Setup Time Date Set Set Time 3 Enter current time using Navigation keys 4 Press Done 4 8 8 4 Setting the Date Format Prerequisites If Menu Setup Time Date Display is set to Time Date or Date Only Procedure 1 From the home screen press the Menu key 2 Select Setup Time Date Format Format Date 3 Select D day M month Y year DD MM YY MM DD YY DD MON YY YY MM DD 4 8 8 5 Se...

Page 85: ...your service provider added or subtracted from the infrastructure time Time Offset Time and offset are updated after receiving from the infrastructure 4 8 9 Energy Economy Energy Economy EE is a mode of operation to save battery life Your radio does not monitor all downlink time slots of the Main Control Channel If the radio is in the charger Energy Economy mode is not needed 4 8 9 1 Enabling Disa...

Page 86: ...feature NOTICE Changing RF Power Class to Normal RF Pwr during calls may result in dropping the call The power level may be not sufficient to sustain the transmission Battery consumption is higher when Hi RF Power is selected 4 8 11 Rotary Knob This menu item allows you to set all the related functionality of the Rotary Knob 4 8 11 1 Setting Rotary Knob Mode Procedure 1 From the home screen press ...

Page 87: ... Knob is unlocked all the time 4 8 11 3 Setting In Keypad Lock When and where to use To set behavior of the rotary knob when the keypad is locked Procedure 1 From the home screen press the Menu key 2 Select Setup Rotary Knob In Keypad Lock 3 Select one of the following Lock None Scrolling and volume setting functionality is available Lock Volume Rotary Knob can be only used for scrolling Lock Scro...

Page 88: ... 2 Select Setup Rotary Knob Confirm TG Sel 3 Select one of the following On You need to confirm the talkgroup selection by pressing Select or pressing the PTT button to immediately start a call on a new talkgroup Off Attaches to the selected talkgroup without any additional prompt 4 8 11 7 Setting Rotary Knob Function Keys Procedure 1 From the home screen press the Menu key 2 Select Setup Rotary K...

Page 89: ...Talkgroup last selected i e the DMO Talk Group active last time the Radio was in DMO Mode If Group Mappings are configured they will take precedence and the DMO Talkgroup mapped to the current TMO Talkgroup is used Group Mappings when changing modes the radio enters the DMO Home Group unless a Group Mapping is configured If Group Mappings are configured they will take precedence and the DMO Talkgr...

Page 90: ...ing On to enable scanning 3 Select View and highlight the required talkgroup 4 Press Menu 5 Select one of the following Delete Erases this group from the active scan list Priority and select new priority to Low Medium or High 4 9 2 3 Setting Scan Lists When and where to use If you want to set up any scan list Procedure 1 From the home screen press the Menu key 2 Select Group Setup Scan Scan Lists ...

Page 91: ... favorite folders To quickly access favorite folders from the home screen press the Up Navigation key To scroll through items inside favorite folders you can either use the Navigation keys or the Rotary Knob 4 10 1 Adding Folders to Favorites Prerequisites Favorites contains less than three favorite folders Procedure 1 From the home screen press the Menu key 2 Select More Favorites New Folder 4 10...

Page 92: ...fore talking and release the PTT button to listen 3 To end the call press the End key 4 10 4 Adding Talkgroups to Favorites Prerequisites To add a DMO talkgroup ensure that the radio is in DMO To add a TMO talkgroup ensure that the radio is in TMO Procedure 1 From the home screen press Options 2 Select one of the following TG by Folder contains talkgroups arranged by folders TG by abc contains tal...

Page 93: ...te folder Procedure 1 From the home screen press the Menu key 2 Select Favorites 3 Select a required folder 4 Press the Menu key and select Delete All 4 11 My Info This sub menu allows you to view your own private phone and radio info 4 11 1 Viewing and Modifying Personal Information Procedure 1 From the home screen press the Menu key 2 Select My Info 3 Select one of the following My Private Num d...

Page 94: ...1 From the home screen press the Menu key 2 Select Recent Calls 3 Select one of the following Dialed Received Missed 4 Select a required call from the list 5 Press the Menu key 6 Select View NOTICE Press Down Navigation key to bypass first two steps NOTICE Call time information is only available if the time and date are set in the radio Call duration is not available in the missed calls list 4 12 ...

Page 95: ... store the number as a new entry select New Contact To store the number to an existing entry select the entry and press View then select Edit 6 With the contact type field highlighted scroll left or right to display the contact type you want to assign the number 7 Select Done 4 12 4 Deleting Recent Calls Procedure 1 From the home screen press the Menu key 2 Select Recent Calls 3 Select one of the ...

Page 96: ...dio Network Sel is available only in TMO or Gateway mode otherwise your radio display Service Restricted message 4 13 2 1 Selecting Your Network Procedure 1 From the home screen press the Menu key 2 Select Networks Network Sel Home Only Your radio registers to the home network 4 13 2 2 Using Select Net Registration Procedure 1 From the home screen press the Menu key 2 Select More Networks Network ...

Page 97: ...ur Position Procedure 1 From the home screen press the Menu key 2 Select Location Position 3 Scroll to view the results about the last time your location was calculated NOTICE To refresh your position Select Position the radio refreshes its position automatically Press Refresh 4 14 3 Changing GPS Accuracy Procedure 1 From the home screen press the Menu key 2 Select More Location Accuracy 3 Select ...

Page 98: ...E Data services are only available in TMO Mode The data option must be set to Voice Data or Data Only 3 Select one of the following Sent Data the number of KBs sent and throughput since current Packet Data activation is displayed Received Data the number of KBs received and throughput since current Packet Data activation is displayed Bandwidth active data session percentage is shown Failed Transfe...

Page 99: ...a paid feature Your radio is provided with a feature that allows your service provider to disable it permanently in case it is stolen or lost When your radio is disabled permanently it becomes inoperable After a Permanent Disable your service provider cannot enable your radio It is recommended to Permanent Disable your radio only when you do not expect to recover it If it is recovered then a Perma...

Page 100: ...letters or numbers or symbols Right Navigation key Press to navigate to the right Press and hold to change entry mode Press to add a new letter at the end of the text a A or 0 Left Navigation key Press to navigate to the left Menu Opens the Editor Menu to store the message as a template or save changes Rotary Knob Press to add new letter a A or 0 Press and hold to change entry mode Rotate to scrol...

Page 101: ...n key and enter a number 2 If Private is not the first type of call presented press Ctype repeatedly to select it 3 When you are in the following mode TMO For simplex calls press and release the PTT button You hear a ringing tone Otherwise press and hold the PTT button Wait for the talk permit tone before talking and release the PTT button to listen For duplex calls press and release the Send key ...

Page 102: ...tened number of up to three digits instead of the full number The Phone PABX Speed number is assigned when the dialed number is added in the contact list NOTICE This feature is available only in TMO Mode 5 9 1 Using the Phone PABX Speed Dial Procedure 1 From the home screen enter the predefined Phone PABX speed dial number and key 2 Press Send key 5 10 DTMF Overdial This feature allows you to comm...

Page 103: ... antenna is covered or facing the ground Such situations include being In underground locations Inside buildings trains or other covered vehicles Under any other metal or concrete roof or structure Near a powerful radio or television tower In extreme temperature outside the operating limits of your radio Even if your location information can be calculated in such situations it may take longer to d...

Page 104: ...eature works best where there is nothing between your radio and a large amount of open sky To maximize the ability of your radio to determine a location fix avoid closed space tall buildings and foliage If possible do not use this feature in underground parking lots tunnels under bridges and close to high buildings 5 12 2 GPS Icon When GPS is enabled the following icon is displayed in the status i...

Page 105: ...sky To optimize the GNSS performance the radio should have the clearest possible view of the open sky The use of the high capacity battery is recommended especially when high accuracy mode is used 5 13 Wireless Application Protocol WAP NOTICE This feature is a paid feature Wireless Application Protocol WAP is a standard for application layer network communications in a wireless communication envir...

Page 106: ...panes with the Left or Right navigation keys Or you may select Browser Menu and then scroll to the required pane 5 13 4 Tips for Browsing Create and use the following steps for easy browsing 5 13 4 1 Creating Bookmarks through the Navigate Pane Procedure 1 Enter the browser and browse to the required page 2 Press Menu to enter the browser menu 3 Select Mark Page 4 The screen displays the title and...

Page 107: ...oll to the required bookmark 4 Press Menu Select Hotkeys 5 Select an unassigned key 1 9 6 Click Assign The display shows the bookmark and its assigned hotkey 5 13 4 5 Using Hotkeys Procedure 1 Enter the browser 2 Press and hold a hotkey to download the corresponding bookmarked page from the web 5 13 4 6 Saving Pages When and where to use Save a page for off line browsing Procedure 1 Enter the brow...

Page 108: ...you navigated off line 5 13 6 Disabled Browser Entry Browser entry is disabled During any type of voice call except Ambience Listening Call In DMO Mode During Emergency Mode During PIN lock Service provider has not configured this feature When the radio is disabled NOTICE Browser entry is enabled during Ambience Listening AL Call If you navigate to previously stored pages the AL state remains When...

Page 109: ...tary Knob Short press adds new letter a A or 0 ro tate the knob to scroll through the letters Emergency button Deactivates the browser The radio enters Emergency Mode 5 13 8 Browser Menu Panes Overview The browser menu includes the following panes Table 19 Browser Menu Panes Menu Pane Description Navigate Provides access to the home page and commonly used items Bookmarks Provides access editing an...

Page 110: ...ress time out This time out is used for text entry Set Proxy select the WAP Proxy 1 2 3 The browser connects to the web via the selected proxy or gateway The network provider installs and configures the proxy To establish a secure session select a secure proxy Please ask your service provider which proxy is configured for a secure session Though you can choose your home page the service provider m...

Page 111: ...s 5 13 11 1 Working with the Options Pane for Selected Bookmarks Procedure 1 From the Bookmarks pane select More 2 Scroll to a bookmark 3 Press Menu to open the Options pane for that bookmark 4 Select one of the following Back for displaying the page associated with the bookmark page is downloaded if not available in cache Details for modifying the bookmark title and URL Delete for deleting the bo...

Page 112: ...ane Procedure 1 From the Tools pane select More 2 Scroll to a document 3 Select Menu key to open the Options pane for that document 4 Select one of the following Show URL For displaying the current page URL Save Page For creating a snapshot for the current document Find Text For finding a text string in the current document Copy Text For copying text from the current document to the clipboard 5 13...

Page 113: ...ion to access the WAP content The implemented WAP push is compliant with WAP 2 0 standard The radio supports WAP 2 0 through a proxy only Proxyless connections are not supported 5 13 16 1 New WAP Messages Types of the WAP Messages and their priorities NOTICE Your service provider sets the priority of the message Push Message High animation and the icon blinking are displayed with the New WAP Messa...

Page 114: ... configures Emergency Calls to be ignored during Call Out mode the radio rejects them with no notification If your service provider temporarily blocked the use of PTT in the Call Out pressing PTT in the Call Out mode is considered an invalid key press until the timer expires The time stamp on the Call Out alert indicates the time and date when the Call Out is received To read an entire Call Out me...

Page 115: ...knob Fallback Mode An alert message that is limited only to voice communication To initiate this type of Call Out press a One Touch key predefined by your service provider It can be cleared manually NOTICE Fallback is only possible when the radio is in Local Site Trunking Test Call Out a special Call Out alert that is sent by the dispatcher to test this feature On receiving the Test Call Out the r...

Page 116: ...own as Address Bundle offers a way of sending messages to multiple destinations or recipients simultaneously The following types of messages are supported by the feature Status messages including Emergency Alarms GPS LIP TETRA Location Information Protocol reports RMS FMS messages Shadow Groups in TMO Each Shadow Group may contain up to four target addresses Each talkgroup may be configured to sen...

Page 117: ...2100 1800 1000 900 600 400 200 Hz ms In Emergency 0 100 200 300 400 ms 2400 2100 1800 1000 900 600 400 200 Hz Talk Permit 0 100 200 300 400 ms 2400 2100 1800 1000 900 600 400 200 Hz Talk prohibit System busy Time out timer expire Called radio not avail able or busy 0 100 200 300 400 ms 2400 2100 1800 1000 900 600 400 200 Hz Call Disconnected or Failed Due to Network 0 100 200 300 400 500 ms 2400 2...

Page 118: ...gency 0 100 200 300 400 500 600 ms 2400 2100 1800 1000 900 600 400 200 Hz Exiting Emergency 0 100 200 300 400 500 600 ms 2400 2100 1800 1000 900 600 400 200 Hz Entering Exiting TXI 0 100 200 300 400 500 600 ms 2400 2100 1800 1000 800 600 400 200 Hz Low Battery Alert 0 100 200 300 400 ms 2400 2100 1800 1000 900 600 400 200 Hz Remote Control 0 100 200 300 400 3000 2250 1500 1000 900 600 400 200 Hz 5...

Page 119: ...d Out of service Switching between modes for example DMO to TMO Blinking red Connecting to the network Entering DMO Solid orange Radio is powering up Transmit inhibit in service Channel busy in DMO Radio interference in DMO Blinking orange Incoming call No indication Radio powered down Radio in Covert Mode 6866588D06 RB LED Indications Send Feedback 119 ...

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Page 121: ... Call Preempted Channel being used for priority Decryption Failed An error occurred while decrypting a message or call Emergency In Use Wait For Mic The Hot Microphone feature is active but the channel transmit grant has been given to another Emergency call on the same talkgroup Your radio microphone is not ac tive during this time but it automatically tries to regain talk permit after a predeterm...

Page 122: ...re not attached List Partially Attached The scan list is active but not all talkgroups are attached to it Message Delivered Indicates mail successfully delivered Message Failed Indicates mail delivery failure New Delivery Status You have received a new Delivery Status No Service Your radio is outside coverage Return to coverage Not allowed in repeater mode The service or feature is not available i...

Page 123: ...ting A message during startup Registration Failure Your radio could not register within the system Please try again later Repeater available Your radio has connected to a repeater Repeater not available Your radio cannot connect to a repeater or connection has been lost Service Denied Invalid number Call your service provider Service Not Available This service is not available on the current netwo...

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Page 125: ...ife of the radio To ensure maximum service life of your radio always replace the battery with a genuine Motorola replacement D 3 Battery Charging Temperature When the battery is fitted to the radio it charges within the temperature range of 0 C to 45 C When the battery is charged separately without the radio the temperature range of battery operation is from 0 C to 45 C in charger mode and from 10...

Page 126: ...Do not immerse your radio in water To clean your radio use a moistened or antistatic cloth 6866588D06 RB Appendix D Maintenance 126 Send Feedback ...

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