1. Check your signal strength:
•
Weak signal from your cellular provider is a common cause of unsent messages. In the
see how many bars your network connection has. If you see only one or two bars, change locations
to improve your signal strength, particularly if you are indoors.
2. Open the conversation and
Can't hear notifications
1. Adjust your
2. If you're using a 3rd party launcher, try
to the Moto launcher. If this fixes the issue, then
find an alternative launcher to use.
Can't send or receive messages
1. Change your preferred network to Global.
2. If you recently switched from iPhone and are having trouble sending messages to or receiving them
from an iPhone, your phone number may still be associated with iMessage. You need to
.
3. Contact your carrier.
Can't send or receive pictures or videos
Your data plan must support MMS (multimedia messaging) and
Messages app stopped
1. Check that you have not disabled permissions for the Messages app. If any permissions are turned off,
and try using the app again.
2.
This completely shuts down the app, including any background services that may be
causing your issue.
3. Uninstall any recent app updates.
Touch & hold
, then touch
App info > > Uninstall updates.
4.
This frees up space by removing temporary files.
5.
the phone.
Keyboard not working
If your keyboard has problems, like a missing spacebar:
1. Check for
to your keyboard app.
2. Turn your phone off and then on again.
3. Clear the
for the keyboard app.
Problems with Facebook, WhatsApp, other apps
If you’re having problems with messaging apps that you installed:
Fix a problem : App issues
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