24
Troubleshooting
Manually Configuring im240 Wireless
Modem
On Some Tablet PCs it has been noted that the im240 fails to install
successfully. The Windows "
Found New Hardware Wizard
" will report
an error message "
This device cannot start. (Code 10)
". This is due
to the OS not being able to assign the IRQ to the modem. Due to this
the Dashboard installation program will not be able to finish the modem
installation properly. If you get the above error message follow the
steps below to resolve this issue without exiting from the Dashboard
installation.
1
Click Start
>Control Panel
and double click
System
.
Note:
If Control Panel is not found in the Start menu,
click
Start
>Settings
>Control Panel
2
Click
Hardware Tab
and then click
Device Manager
.
3
Locate the "
Motorola im240 PC Card modem
" and double click to
view the properties.
4
Click on the
Resources Tab
.
5
Click on the "
Set Configuration Manually
" button.
6
Uncheck “
Use automatic settings
" check box.
7
Change Setting based on to "
Basic configuration 0001
".
8
In Resource settings, select
IRQ
.
9
Click on the "
Change Setting
" button to open the "
Edit Interrupt
Request
" dialog box.
10
Select an IRQ which will not conflict with any other device. This can
be verified in the Conflict information status box. If it says No
devices are conflicting then that IRQ can be selected.
11
Click
OK
to close the "
Edit Interrupt Request
" dialog box.
12
Click
OK
to close the "
Motorola im240 PC Card Modem
Properties
" dialog box.
13
Click
Yes
to confirm the manual resource settings.
14
The Modem should now be installed properly.
After following the steps above continue with the Dashboard
installation.
Summary of Contents for im240 - Wireless PC Card Modem
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