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REV3-16.11.19.03

TV Guide Interactive

. We Make TV Better

Frequently Asked Questions

DVR and Digital Services

I have a home theater system. Can I record a program in Dolby Digital 5.1?

As long as the program is being broadcast in Digital Audio, the DVR will record the digital

audio portion. A Dolby Digital indicator will appear on the Flip Bar for programs that are

broadcast in Dolby audio.

Can I receive and record programs in high-definition with my DVR?

Yes! As long as you have the DVR connected to a high-definition television (HDTV), you

can watch HDTV programming as well as record it on your DVR.

What is the picture quality of recorded programs?

The DVR records programs in the same quality they are broadcast. For example, programs

broadcast in HDTV format are recorded in HDTV quality (if you DVR is connected to a High

Definition television.) Broadcast quality may vary.

Can I record Digital Music channels?

Yes, you can record and playback Digital Music. However, currently the playback controls

(Pause, FF and REW) are not functional for recorded digital music.

Q. Can I record Video On Demand and Pay Per View programs?

Video on Demand cannot be recorded with the DVR. You may record Pay Per View

programs like any other program.

Recording and Playback of Recorded Programs

How many recordings can I schedule for the future?

There is no limit to the number of recordings you can schedule as long as you do not

schedule more than one program to record at the same time and as long as you have available

recording space.

Summary of Contents for DCT6208

Page 1: ...REV3 16 11 19 03 TV Guide Interactive We Make TV Better SM i ...

Page 2: ...rdless to whom this material is delivered or in the possession of it shall be returned to TV Guide Interactive Inc upon request and in all events upon completion of the purpose for which it was delivered This material may not be reproduced or used in whole or in part or disclosed to employees or other individuals or entities not having a need to know consistent with their employment duties or with...

Page 3: ...Using the Video Control Buttons 15 Playback Controls Using the Remote Control Arrow Buttons 15 Pause 16 Rewind 16 Fast Forward 16 Slow Motion 17 Instant Replay 17 Get Back to Live TV 17 Your Personal Video Library 18 Building Your Library Recording Programs 18 View Your List of Scheduled Recordings 20 Modifying Recording Options 21 View Programs Stored In Your Personal Video Library 23 Managing Yo...

Page 4: ...ental Control Locks Setup 39 View Locked Programs 40 Bypass or Clear Locks 40 Restore Locks 40 Favorites 41 Setup 42 Guide Setup 42 Cable Box Setup 43 Audio Setup 43 Screen Position Setup 44 Text Language Setup 44 Frequently Asked Questions 45 Recording and Playback of Recorded Programs 45 Managing Your Recordings 48 Controlling Live TV 49 Video On Demand 50 Interactive Program Guide 51 Troublesho...

Page 5: ... your favorite programs and view them as many times as you want whenever you want You can even record High Definition TV All without rentals tapes or returns Digital Cable brings you more programming choices than ever before and with TV Guide Interactive you can effortlessly find the shows you want Faster easier and completely enhanced TV Guide Interactive puts you in control all at the touch of a...

Page 6: ...Recording Capacity The recording capacity on the DVR depends on the video format of the programming Here are some guidelines to use when determining recording capacity Analog TV Shows not digital Typically analog cable channels are channels 2 through 78 but may vary depending on your cable system Recording capacity is up to 25 hours Digital TV Shows compressed Typically digital cable channels are ...

Page 7: ...e cursor around the program guide and menu screens 3 MENU Displays the main menu 4 POWER Turns the device on or off 5 INFO Displays the current channel and program information 6 A B Use to manually enable the RF bypass function You must have a cable ready TV for this function to operate Optional 7 SELECT Selects menu options VIDEO ON DEMAND programming Pay Per View events or programs from the prog...

Page 8: ...h the DCT6208 when it is turned off 5 SPDIF The orange coaxial SPDIF connector is a digital output connection that carries Dolby Digital 5 1 audio or PCM audio It is used to connect the DCT6208 to a stereo tuner or A V receiver to provide surround sound theater style audio 6 VIDEO IN VIDEO OUT The VIDEO IN connector accepts a baseband video input from a VCR camcorder or other video device Not curr...

Page 9: ... 16 IEEE 1394 Firewall Digital Interface To connect high definition monitor or high definition television 17 POWER INLET For the female end of the supplied power cord Important Safety Instructions Please refer to the Motorola DCT6208 User Guide for complete safety and operating instructions The Motorola DCT6208 has been designed to operate reliably in a well ventilated household environment Slots ...

Page 10: ...ture Exit Return to watching television Guide See program listings for the current time Day See listings for the next or previous day Numbers Press channel numbers then OK SEL to tune to a channel Music See digital music channels VCR Controls Controls VCR ON DEMAND and Digital Video Recording if available Info See program information OK Select a highlighted item or while watching a program press t...

Page 11: ...es Local Weather and more Quick Guide Your system may offer a Quick Guide menu in addition to the Main Menu for quick access to select features of your Digital Cable service Press MENU on your remote then use your remote to make your selection Select TV Guide to access the Main Menu You can click on the promotion panels located on the left side of virtually every screen to learn about products ser...

Page 12: ...ghlight and select the icon with your remote and you will immediately access the area indicated TV Guide Interactive Main Menu Favorites list Page up and down VOD Main Menu Search menu Digital Music listings Kids listings Movies listings Sports listings Listings By Time Listings By Channel Guide Setup Menu Message Center TV Timers Pay Per View Listings PPV by Title PPV Events Digital Recordings Se...

Page 13: ...tings By Time and By Channel or by Genre such as Movies Sports Children and more Select a category from the Main Menu or the Quick Access Menu to display listings You can narrow your program options by theme using subcategories provided Displays listings for the current hour Displays all listings for a channel Displays your Favorite channels Menu selections vary depending on the services your cabl...

Page 14: ... current hour Use the buttons on your remote to navigate program titles and the button to see program listings for later that day and up to four days out For faster searching o Highlight the icons on the Quick Access Menu and press OK on your remote or o Use the PAGE buttons on your remote while in the listings or o Press the DAY buttons to advance ahead a day at a time Press INFO on your remote t...

Page 15: ...st few letters of the program name Select A Z Title Search from the Search Menu and use the buttons until the letters you want appear in the boxes Advance to the next box by pressing the button on your remote Continue entering letters until the program you are looking for appears in the listings Press OK to jump to the listings When you find a program you want to watch highlight it and press OK Ad...

Page 16: ...d time program rating a brief program description and helpful indicators that identify your settings such as Reminders Recordings and Favorites If you want to access more information on a program while in the listings or while watching TV press the INFO button on your remote Here you can read a longer description about the program as well as additional details such as year made category and runtim...

Page 17: ...ls To Know Action Icons Go back to the previous screen Tune to a program Record Change Record Options Place a lock on the program to restrict viewing Display all the times the program will be airing Set a reminder for this program Save the channel in your favorites list Order PPV and other pay services With TV Guide Interactive you can look ahead to see listings and schedule recordings for program...

Page 18: ...ng a temporary recording of whatever you re watching So you can PAUSE if the phone rings REWIND the scene you missed and FAST FORWARD to skip what you don t want to watch Your DVR will record up two hours of live TV The live TV recording is not a permanent recording unless you actually record it to the DVR s hard drive For live TV recordings the temporary recording will be erased if any of the fol...

Page 19: ... your remote control will also control playback when you are watching a recording in progress or while watching a recorded program Page Instant Replay the last 15 seconds of programming These buttons work similar to your VCR controls Plus you have new DVR control features like Instant Replay Fast Forward Slow Forward from Pause Rewind Slow Rewind from Pause Pause Play Go to Live TV ...

Page 20: ...f your live show It s a snap with DVR Press REWIND Press it again up to 4 times to increase the rewind speed REW REW2 REW3 and REW4 will appear on screen REW is the slowest setting and REW4 is the fastest Fast Forward Press FAST FORWARD to move forward in the program Press it up to 4 times to increase the fast forward speed FF FF2 FF3 and FF4 will appear on screen FF is the slowest setting and FF4...

Page 21: ...o replay the last 15 seconds Press PAGE repeatedly to continue skipping back in 15 second increments Get Back to Live TV Anytime you pause or rewind a live program the show continues to be broadcast in real time To return to live programming press the button Some remotes are equipped with Instant Replay and LIVE buttons Using Parental Controls With DVR You can restrict viewing of recorded programs...

Page 22: ...mote any time while watching TV or while navigating through the guide Recording begins immediately at the point you pressed RECORD for programs airing now You can automatically schedule recordings for programs starting at a later time or date by pressing RECORD while in the listings Recording is scheduled to start at the program scheduled start time Record From Program Information When you highlig...

Page 23: ...Select Set a Recording Step 3 Enter the start and end time for the recording enter the day to record and select to confirm Step 4 Select the channel you want to record and you re set to go To schedule a repeat recording for example to record multiple episodes of a program modify the recording options See next section Menu label may vary ...

Page 24: ...Message Use the icons to decide which program to record To keep the new recording and remove the old one To keep the old recording and cancel the new one View Your List of Scheduled Recordings Step 1 From the Main Menu select My Schedules Step 2 Select View Recordings Step 3 See a list of your scheduled recordings Select a title to cancel the scheduled recording or modify recording options menu la...

Page 25: ...see a list of your scheduled recordings Highlight a program title and press OK or INFO Select to change the Recording Options or select to delete this program from your list of Scheduled Recordings Use the buttons on your remote to change Recording Options Change the frequency of the recording such as every day or once a week Specify how many recordings to save Set a Save Until parameter either un...

Page 26: ...ted start time and channel you select The scheduled recording is not tied to the program title The DVR will record whatever program airs on that channel at that time even if the program you have selected does not air A red dot on screen indicates a recording is scheduled DVR is not a long term storage device To maximize your storage space review the contents of your library regularly and discard t...

Page 27: ...t to resume Play from where you left off or select to restart from the beginning Guide Symbols to Know Recorded Program Information Screens Go back to the previous screen Delete the program from My Recordings Play the recording Change the Delete Priority Rule Start the recording from the beginning Step 3 To control playback while watching your recorded program use either the video control buttons ...

Page 28: ...f you don t do anything when the recording is scheduled to start the DVR will automatically tune to the channel and begin recording Live TV programming currently in the temporary recording will be erased once the scheduled recording starts Changing the channel during a recording will stop the recording You will see a notice confirming you want to stop the recording and change channels or continue ...

Page 29: ...nently by transferring it to a VCR tape When you copy recordings to a VCR tape make sure that the recording is displayed on the TV screen for the entire time the recording is being copied If you change channels or display other DVR guide screens during the copying process your tape copy will contain these images and you will not have a complete copy of the recording 1 Connect the Cable Out or OUT ...

Page 30: ...ry TV Guide Interactive will advise you with an on screen notice when the available memory gets low or full If recording space becomes full during a recording the recording will stop Make sure you have enough recording space to record the entire program before you begin to avoid missing part of the program ...

Page 31: ...for Reminders Use the buttons to set repeating Reminders that will appear Once Once a Day Once a Week Mon Fri or Sat Sun Determine the Start Time for the Reminder to appear on screen up to 15 minutes prior to the program start Reminder End Time enables you to extend the reminder period beyond the end of the program up to 2 hours after the program is over When you set a Reminder you have the option...

Page 32: ...ss CHAN to change channels and see the Flip Bar on screen When you find a program you like press OK to make the Flip Bar disappear or press INFO for more program details Browse See what s on other channels and what s on at other times without leaving the show you are watching with Browse As you are watching TV press OK then use the buttons to browse time and use the buttons to browse channels Use ...

Page 33: ...tion screen To purchase the program highlight the icon and follow the on screen prompts to complete and confirm your order If the program is scheduled to air at a future time a Reminder is automatically set to appear before your program begins Guide Symbols to Know PPV Information Screens Go back to the previous screen See all the times the program will be airing Order the program or cancel an ord...

Page 34: ... Canceling a Pay Per View Order To cancel a PPV order before the program starts Select the ordered program in any of the listings menus there will be a sign in the Instant Information From the information screen select the Action Icon and follow the prompts to cancel the order Note In some cable systems your order will automatically be cancelled if you do not tune to the program In systems that us...

Page 35: ...r View Order Conflict When you order a PPV program that airs at the same time as an existing Pay Per View order you will be alerted on screen with the option to cancel your order or keep both orders Pay Per View Program Missed If you have ordered a PPV program but didn t tune to it a Program Missed notice will appear asking if you would like to reschedule your order Note This screen will not appea...

Page 36: ... your cable provider s service From the TV Guide Interactive Main Menu From the Quick Access Menu From a Channel in the Listings From the Quick Guide Ordering Video On Demand Programs The Video On Demand Menu displays categories of programming Use the buttons on your remote to select a category and access program listings for the category or to access sub category menus Select a title to access de...

Page 37: ...ntal period Guide Symbols to Know Video On Demand Action Icons Go back to the previous screen Order the program or cancel an ordered program Tune to a program for some free and subscription programming Preview Place a lock on the program to restrict viewing Resume play of the video appears for purchased videos Restart the video from the beginning appears for purchased videos Delete the title from ...

Page 38: ... remaining rental time and other program details Select to start watching where you left off or select to start the program from the beginning Watch as many times as you want within the rental period You can also find rented titles in other Video On Demand listing screens A checkmark appears in the Instant Information to identify it as a rented program Stop Play Pause Rewind Fast Forward Menu labe...

Page 39: ...cel or to learn more about the package Note that Video On Demand programs that are free or part of a subscription may not appear on the My Rentals list These programs can be accessed at any time from the listings If a Reminder appears during a Video On Demand program you are watching you can accept the Reminder and tune to the program which stops the Video On Demand program To return to your Video...

Page 40: ... information screen for a description of the channel ordering information and other options Guide Symbols to Know Premium Channel Information Screens Go back to the previous screen See information on ordering this premium service channel View listings for the channel Tune to that channel if you have subscribed to it Save this channel in your favorites list Set a Parental Control lock on the channe...

Page 41: ...e Quick Access Menu or Press the MUSIC button on the remote if available You can press INFO for more information on each category Then select a music format and enjoy the music As you re listening press INFO for more information on title track and artist Digital Music channels may also be set as Favorites so you can quickly navigate through your favorite music channels Refer to the Favorites secti...

Page 42: ...e a detailed local weather forecast Note Weather not available for all locations Messages Messages may be sent occasionally by your cable company to announce new services special promotions or other information If you have a message an envelope indicator will appear in the upper left corner on the screen and a red light will appear on your set top box From the Main Menu select Messages Highlight t...

Page 43: ... you to restrict viewing of programs Your Purchase PIN is used to restrict pay programming purchases Select Setup from the Main Menu Select PINs Follow the on screen prompts to setup clear or change your PINs Parental Control Locks Setup Set Locks anytime in the guide or while watching television Just press the LOCK button on your remote or use the icon on an information screen Enter your 4 digit ...

Page 44: ...ocks for easier viewing Select Master Locks from the Locks Setup screen and change the option from No to Yes Restore Locks Locks may be restored in any of the following ways Press the LOCK button anytime and enter your 4 digit PIN Select Locks from the Setup Menu then select YES to turn Locks back on Turn the set top box off and back on A symbol appears in the listings to indicate a program has be...

Page 45: ...annel from your favorites highlight it and press OK the disappears and the channel will no longer be designated as a favorite Select Favorites from the Main Menu or from the Quick Access Menu to see a list of your Favorite channels While you are in program listings press the FAV button on your remote to move the highlight to your next favorite channel While watching TV press FAV to quickly tune to...

Page 46: ...ions Flip Bar Position The Flip Bar can appear either at the top or bottom of your screen Flip Bar Time Change the duration the Flip Bar will stay on your screen from 3 to 15 seconds Auto Tune o Yes Automatically tunes after 2 seconds when you enter numbers directly on your remote o No Enter 3 digits or press OK after entering numbers on the remote Message Select On to make the message envelope ap...

Page 47: ...dio Setup Default audio language Change secondary digital audio available with certain networks and programs Press buttons to change the default language to English Spanish French or Portuguese Optimal Stereo Volume o No means the volume is unchanged from the current setting o Yes means the volume is automatically adjusted to the optimal level Dolby Digital o ON turns Dolby Digital on available on...

Page 48: ...ay arrows are centered on the screen Text Language Setup Select English Canadian English Canadian French or Spanish to change the on screen commands selection bars and help screens within TV Guide Interactive From the Setup Menu select Language and use the buttons to select the desired language To confirm select Yes Note Changing the language of TV Guide Interactive can take several minutes During...

Page 49: ...e DVR records programs in the same quality they are broadcast For example programs broadcast in HDTV format are recorded in HDTV quality if you DVR is connected to a High Definition television Broadcast quality may vary Q Can I record Digital Music channels A Yes you can record and playback Digital Music However currently the playback controls Pause FF and REW are not functional for recorded digit...

Page 50: ... from the beginning while the recording continues Q Can I make a VHS tape of a recorded program A Yes As you are watching a program you have recorded on your DVR you can record it to a tape Q Can I set up my DVR to record every episode of a specific program title A Currently your DVR will allow you to schedule recordings based on a program s airtime and channel You can set a repeating recording su...

Page 51: ...ram guide If a broadcaster starts the program a minute earlier than the program guide s scheduled time the DVR will miss that first minute You can program the DVR to start early by adjusting your Recording Options Q Only part of my program recorded Why A If the beginning of the program did not record you may have turned to it after the program began If the end of the program did not record the DVR...

Page 52: ... almost out of recording space A A message will appear on screen advising you when recording space is low 80 full or full Note that if you are recording a program and run out of recording space the recording will stop You can always see how much recording space is available from My Recordings You can also manually delete recordings and set your DVR to automatically delete recorded programs when sp...

Page 53: ...ote control is equipped with a Replay button press it to instantly replay the last 15 seconds of the program If there is no Replay button use the Page button on your remote Q If I m watching a program in progress and want to record it can I record from the beginning A No Currently the DVR begins recording at the point in the program you pressed REC Q How can I catch up to the live point of a progr...

Page 54: ... as your viewing or rental period has not expired you may watch it again Q How do I return to watching a Video On Demand program after I ve tuned to another channel A Select My Rentals from the Video On Demand menu and choose the program you want to resume watching You can either begin watching where you left off with the Resume feature or start over with the Restart feature Q Some of the programs...

Page 55: ...e listings or the Search menu In program information screens once you have selected a program title by highlighting it and pressing OK you can use the Action Icons to set Reminders and Parental Controls schedule Recordings BUY programs and more Q How do I tell what the icons mean A You will find descriptive text in the Instant Information area when you have an Icon highlighted This information cha...

Page 56: ... Browse mode to see what s on other channels and at other times without missing the program you re currently watching Note On DVR boxes you need to press the OK button and then the arrow buttons to Browse Q How do I get information on programs A TV Guide Interactive provides detailed information on programs as well as movies and sporting events While in a listings screen or while tuned to a progra...

Page 57: ...gs that could restrict pay per view ordering 1 Check to make sure the phone line is plugged in 2 You may have inadvertently made too many pay per view orders You may have to cancel one before you make another order 3 You may have reached your credit limit Call your cable company and have them check your limit Q What if I missed a pay per view movie event that I ordered A In systems that provide im...

Page 58: ...nor the buttons on the terminal itself work A Try unplugging the terminal and then plugging it back in This will reset the terminal and allow for data to be downloaded It will take some time for the information to appear If there is still a problem after the information has appeared call your cable company Q I have no video a snowy picture or I cannot tune to any of the digital channels A Make sur...

Page 59: ...screen that says This channel should be available shortly What does this mean A This screen will appear when you tune to a channel that is currently not available If the channel is not available after 15 30 minutes call your cable company Q What do I do if I am stuck in a screen or menu I do not understand and want to get out A You can always press the EXIT button to immediately return to watching...

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