Motorola C115 Service Manual Download Page 35

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Level 1-2 Service Manual

Index

June 1, 2004

Index-1

Index

About

Audience

Conventions

Scope

Accessories and Aftermarket Division

Alert Type Indicator

Antenna Module

Removing and Replacing

Audience

Back Housing

Removing and Replacing

Battery

Disposal

Function

Removing and Replacing

Battery Gauge

Battery Level Indicator

Caller Line Identification

Clock

Controls

Conventions

Customer Support

Disassembly

Electrostatic Discharge

Front Housing

Removing and Replacing

General Functions

Headset Connector Port

Summary of Contents for C115

Page 1: ...Level 1 2 Service Manual C226 GSM 900 1800 C115 C116 Dual Band Wireless Telephone ...

Page 2: ... and Replacing the Battery 15 Removing and Replacing the SIM Card 16 Removing and Replacing the Front Housing 17 Removing and Replacing the Back Housing 18 Removing and Replacing the Vibrator Motor 21 Removing and Replacing the Antenna Module 21 Removing and Replacing the LCD Screen 22 Removing and Replacing the LCD Shielding Case 22 Removing and Replacing the Receiver 23 Subscriber Identity Modul...

Page 3: ...s Product Names Product names are listed on the front cover Product names are subject to change without notice Some product names as well as some frequency bands are available only in certain markets Product Changes When electrical mechanical or production changes are incorporated into Motorola products a revision letter is assigned to the chassis or kit affected for example A B or C and so on The...

Page 4: ...orola product and the Motorola computer programs with the Motorola product About This Service Manual Using this service manual and the suggestions contained in it assures proper installation operation and maintenance of C115 telephones Refer questions about this manual to the nearest Customer Service Manager This manual contains mechanical service information required for the equipment described a...

Page 5: ...nth warranty terms and conditions Accidental damage misuse and extended warranties offered by retailers are not supported under warranty Non warranty repairs are available at agreed fixed repair prices Out of Box Failure Policy The standard out of box failure criteria applies Customer phones that fail very early on after the date of sale are to be returned to Manufacturing for root cause analysis ...

Page 6: ...her related major assembly along with a description of the related major assembly and of the component in question In the U S A to contact Motorola Inc on your TTY call 800 793 7834 Accessories and Aftermarket Division AAD Replacement parts test equipment and manuals can be ordered from AAD For EMEA spare parts call 49 461 803 1638 For Asia spare parts call 65 648 62995 U S A Outside U S A Phone 8...

Page 7: ...x Frequency Range DCS 1710 1785 MHz Tx 1805 1880 MHz Rx Frequency Range GSM850 824 849 MHz Tx 869 894 MHz Rx Frequency Range PCS 1850 1910MHz Tx 1930 1990 MHz Rx Channel Spacing 200KHz Channels 174 WGSM 374 DCS carrier with 8ch per carrier Modulation GMSK at BT 0 3 Transmitter Phase Accuracy 5 Degrees RMS 20 Degrees peak Duplex spacing 45 MHz GSM 95 MHz DCS Frequency Stability 0 1PPM of the downli...

Page 8: ... Sensitivity 107 dBm GSM 850 GSM900 106 dBm DCS1800 PCS1900 Rx Bit Error Rate 100k bits Type II 2 Channel Hop Time 500 microseconds Time to Camp Approximately 6 10 Second Speech Coding Function Specification Speech Coding Type Regular pulse excitation linear predictive coding with long term prediction PRE LPC with LTP Bit Rate 13 0 Kbps Frame Duration 20 ms Block Length 260 bits Classes Class 1 bi...

Page 9: ...user is not actually sending or receiving data The telephones are made of polycarbonate plastic with a metal enclosure The display and speaker as well as the 21 key keypad transceiver printed circuit board PCB microphone charger and headphone connectors and power button are contained within the candy bar form factor housing The user replaceable 730 mAh Lithium Ion Li Ion battery provides up to 180...

Page 10: ...vent that no caller identification information is available an incoming call message is displayed SIM Toolkit Class 2 SIM Application Toolkit is a value added service delivery mechanism that allows GSM operators to customize the services they offer their customers from the occasional user who requests sports news and traffic alerts to a high call time business user who receives stock alerts and ch...

Page 11: ...re A five way navigation key allows you to move easily through menus and confirm your selection Power End Key Press hold to turn on off the phone Press release to end phone calls exit menu system Left Soft Key Perform functions identified by left display prompt Antenna Enclosed on the top back of the phone Navigation Key Scroll through lists set volume Send Answer Key Make and answer calls Press i...

Page 12: ... is loud ring 5 Signal Strength Indicator shows the strength of your phone s connection with the network U In Use Indicator indicates when a call is in progress and when you have a secure or insecure connection Roam Indicator appears when your phone uses another network sys tem outside your home network Icon here can also indicate your text entry mode alpha numeric symbol and etc g Message Indicat...

Page 13: ... Call Cost Setup My Caller ID Answer Options Call Waiting Auto Redial Security Phone Lock Lock Keypad Fixed Dial Call Barring SIM PIN New Passwords Other Settings Personalize Main Menu Keys Greeting Quick Dial Initial Setup Time and Date Power On Off 1 Touch Dial Backlight Scroll Animation Language Battery Save Contrast DTMF Master Reset Network New Network Network Setup Avail Networks My Network ...

Page 14: ...resh battery Tools and Test Equipment The table below lists the tools and test equipment used on C115 telephones Use either the listed items or equivalents 1 To order in North America contact Motorola Aftermarket and Accessories Division AAD by phone at 800 422 4210 or FAX 800 622 6210 Internationally AAD can be reached by calling 847 538 8023 or by fax 847 576 3023 2 Not available from Motorola T...

Page 15: ...uch as burns if a conductive material such as jewelry keys or beaded chains touches exposed terminals The conductive material may complete an electrical circuit short circuit and become quite hot Exercise care in handling any charged battery particularly when placing it inside a pocket purse or other container with metal objects 1 Ensure the phone is turned off 2 Remove the battery by first removi...

Page 16: ...ry into place then slip the battery cover over it Removing and Replacing the SIM Card 1 Remove the battery as described earlier 2 Remove the SIM from its holder by sliding it in the direction shown below Figure 6 Removing the SIM 3 To replace carefully slide the SIM into position in its socket The latch secures the SIM when correctly positioned over the terminals in the phone 4 Replace the battery...

Page 17: ...acing the Front Housing 1 Remove the battery and SIM as described earlier 2 Grip the phone firmly with one hand Figure 7 Grip the phone firmly with one hand 3 Use a flat wedge tool to pry the case open along the central seam Figure 8 Use a flat wedge tool to pry the case ...

Page 18: ...the rubber keypad It slips out of the front housing 6 To replace simply snap the two halves together again 7 Replace the SIM card and battery Removing and Replacing the Back Housing 1 Remove the front housing as described earlier 2 Remove the sticker covering the screw in the upper right corner Figure 10 Remove the sticker ...

Page 19: ...Level 1 2 Service Manual Disassembly June 1 2004 19 3 Using a size T5 screwdriver remove 4 screws from the Transceiver board mounted in the back housing Figure 11 Remove 4 screws ...

Page 20: ...ing and then remove the Transceiver board Figure 12 Pry open the side latches securing the Transceiver board to the back housing 5 To replace mount the Transceiver board in the back housing until the side latches snap into place and then secure it with four screws 6 Restore the front housing and other parts ...

Page 21: ...ng 3 To replace it gently insert the vibrator into the slot then press down until is sits firmly in the back housing 4 Restore the back housing and other parts Removing and Replacing the Antenna Module 1 Remove the back housing as described earlier 2 Gently off the antenna module from the Transceiver board Figure 14 Gently off the antenna module from the Transceiver board 3 To replace it gently sn...

Page 22: ...sceiver board 3 Detach the cable connecting the LCD screen to the Transceiver board 4 To replace it gently solder the cable to the Transceiver board then mount the LCD 5 Restore the antenna module and other parts Removing and Replacing the LCD Shielding Case 1 Remove the LCD screen as described earlier 2 Gently pry the LCD shielding case away from the LCD screen Figure 16 Pry the LCD shielding cas...

Page 23: ...1 Remove the LCD shielding case as described earlier 2 Pop out the receiver It rests in the circular space atop the LCD screen Figure 17 Pop out the receiver 3 To replace it gently insert the receiver into the circular space atop the LCD screen 4 Restore the antenna module and other parts ...

Page 24: ...ividual unit identity number and remains with the unit throughout its life The MSN can be used to log and track a phone on Motorola s Service Center Database The MSN is divided into 4 sections as shown in Figure 13 Figure 18 MSN Label Breakdown International Mobile Station Equipment Identity IMEI The International Mobile Station Equipment Identity IMEI number is an individual number unique to the ...

Page 25: ...dentifies the equipment type mode and language in which the product is shipped Table 2 IMEI Number Breakdown TAC Serial Number Check Digit NNXXXX YY ZZZZZZ A TAC Type Allocation Code formerly known as Type Approval Code NN Reporting body identifier XXXX Type Identifier YY YY is set to 00 from 01 01 2003 until 31 03 2004 ZZZZZZ Individual unit serial number A Phase 1 0 Phase 2 2 check digit and is ...

Page 26: ...d to turn the phone OFF 2 Remove the battery as described in the procedures 3 Remove the customer s SIM card from the phone as described in the procedures 4 Insert the test SIM into the SIM slot 5 Replace the battery as described in the procedures 6 Press and hold to turn the phone ON Manual Test Mode Commands Table 3 Manual Test Commands Key Sequence Test Function Name Remarks 02 Handset informat...

Page 27: ...c operation such as calls frequently dropping or weak or distorted audio Connections to or from lower PCB defective Check connection between the antenna and the lower PCB 3 Display is erratic or provides partial or no display LCM defective Replace the LCM Verify that the fault has been cleared and reassemble the unit with the new LCM 4 Incoming call alert transducer audio distorted or volume is to...

Page 28: ... the fault no longer exists replace the defective SIM card 8 Keypad not functioning Keypad defective Use alcohol to wipe the keypad metal dome Check if fault has been cleared If the fault is still present either replace the keypad or refer to a Level 3 Service Center for the key pad metal dome replacement 9 Vibrator feature not functioning a Vibrator faulty Check general condition of vibrator If i...

Page 29: ...rvice Manual Part Number Charts June 1 2004 29 Part Number Charts The following section provides a reference for the parts associated with C115 telephones Exploded View Diagram Figure 19 C115 Exploded View Diagram ...

Page 30: ...Part Number Charts C115 30 June 1 2004 Figure 20 C116 Exploded View Diagram ...

Page 31: ...T 33 E88 BLACK 301 3062E88001W NAMEPLATE E88 21 81 6 02 0 3 BLACK 302 2511E88002W UPP ASSY E88 BLACK 303 303FE88001W REC COVER E88 FELT 26 6 12 4 0 15 304 3101E88002W DIAL KEY E88 RUBBER SILVER E STECH 305 3109E88001W MET DOME E88 4 160g 21KEY PRINTECH 306 3012E88001W SHIELDASY E88 SHIELD SPONGE ASSY 307 3052E88008W SHIELD C E88 SUS301 16 3 13 4 0 1 309 23A1E88001W ANT ASSY E88 ANT HOLDER ASSY 310...

Page 32: ...PLATE E89 PC DEEP TRANS BLUE 301 3062E89003W NAMEPLATE E89 21 81 6 02 0 3 PEARL BLUE 302 2511E89001W UPP ASSY E89 BLUE 302 2511E89002W UPP ASSY E89 PEARL BLUE PAINT 302 2511E89003W UPP ASSY E89 DEEP TRANS BLUE 303 303FE89001W REC COV E89 FELT 12 6 0 15 304 3101E89001W DIAL KEY E89 RUBBER BLACK E STECH 304 3101E89012W DIAL KEY E89 RUBBER CRYST SILVER E STEC 304 3101E89013W DIAL KEY E89 RUBBER STEEL...

Page 33: ...link3 motorola com Password is required For information on ordering parts please contact EMEA at 49 461 803 1638 311 3028E89003W RF COV E89 SILICONE PEARL BLUE 312 252AE88003W BATT COV E88 PC DEEP TRANS BLUE 312 252AE89001W BATT COV E89 PC BLUE 312 252AE89003W BATT COV E89 PC PEARL BLUE PAINT 313 3035E88001W BUZ SPON E88 SILICONE 10 11 15 2 7 314 3068E88001W GASKET E88 4 2 3 315 3069E88001W ABSORB...

Page 34: ...N5150A Switchmode charger SPN5151A Switchmode charger HK plug SPN5152A Klaus adaptor Euro plug SYN7456A Klaus adaptor Aus NZ plug SYN8127A Audio Connectivity One touch headset SYN8419B Black mono headset SYN8390B Silver mono headset AAYN4264B Cheerful pink universal FM stereo headset CHYN4391B Zest blue universal FM stereo headset CHYN4392B C Psuedo USB data cable 2 00 1C 12000 Mobile phone tools ...

Page 35: ...Replacing 21 Audience 4 B Back Housing Removing and Replacing 18 Battery Disposal 15 Function 14 Removing and Replacing 15 Battery Gauge 14 Battery Level Indicator 12 C Caller Line Identification 10 Clock 12 Controls 11 Conventions 5 Customer Support 5 D Disassembly 15 E Electrostatic Discharge 15 F Front Housing Removing and Replacing 17 G General Functions 11 H Headset Connector Port 11 ...

Page 36: ... 22 Removing and Replacing 22 Low Battery 14 M Mechanical Serial Number 24 Menu Indicator 12 Menu Key 11 Menu Navigation 11 Message Indicator 12 Microphone 11 N Navigation Key 11 O Out of Box Failure Policy 5 P Part Number Charts 29 Parts Replacement 6 Accessories and Aftermarket Division 6 Power Connector Port 11 Power End Key 11 Product Overview 9 Caller Line Identification 10 Features 9 SIM Too...

Page 37: ... Equipment Identity IMEI 24 Mechanical Serial Number 24 Removing and Replacing 16 SIM Toolkit Class 2 10 Specifications 7 Sticker 18 T T5 Screwdriver 19 Tools and Test Equipment 14 Troubleshooting 26 U USB Connector Port 11 User Interface Menu Structure 13 V Vibrator Motor Removing and Replacing 21 W Warranty Service Policy 5 Customer Support 5 Out of Box Failure Policy 5 Product Support 5 ...

Page 38: ...Index C115 Index 4 June 1 2004 ...

Page 39: ...re trademarks of Motorola Inc All other product or service names are the property of their respective owners Reg U S Pat Tm Off 2004 Motorola Inc All rights reserved Personal Communications Sector Sawgrass International Concourse 789 International Parkway Room S2C Sunrise FL 33323 ...

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