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General information

Technical Information

How many telephones can I have?

All items of telephone equipment have a Ringer Equivalence Number (REN), 

which is used to calculate the number of items which may be connected to 

any one telephone line. Your C12 has a REN of 1. A total REN of 4 is allowed. 

If the total REN of 4 is exceeded, the telephones may not ring. With different 

telephone types, there is no guarantee of ringing, even when the REN is less 

than 4.
Any additional handsets and chargers that you register have a REN of 0.

Connecting to a switchboard

This product is intended for use within Hong Kong for connection to the 

public telephone network.

Recall

You may need to use the recall function if you are connected to a switch. 

Contact your PABX supplier for further information.

Summary of Contents for C1001

Page 1: ...Warning Charge the handset for 24 hours before use Motorola C12 For C1201 C1202 C1203 and C1204 Digital CordlessTelephone ...

Page 2: ...external calls between handsets Choose from 10 different ringtones for internal and external calls as well as numbers stored in the phonebook Need help If you have any problems setting up or using your C12 please contact Customer Services on 852 27955111 Email forrestal on nets com Alternatively you may find the answer in the Help section at the back of this guide Please note that this equipment i...

Page 3: ...attery cells Power adaptor for the charger ECOMOTO a convergence of efforts by marketing design research engineering and supply chain management that leads to better products for everyone A holistic view that focuses on both social and environmental responsibility A passion and a shared point of view The right thing to do Meets and or exceeds EMEA environmental regulatory requirements Eco friendly...

Page 4: ... Answer a call hands free 17 3 6 3 Switch to hands free during a call 17 3 7 Redial 17 3 7 1 View or dial an entry 17 3 7 2 Copy a Redial list number to the phonebook 18 3 7 3 Delete an entry 18 3 7 4 Delete the entire Redial list 18 3 8 Lock unlock the keypad 18 3 9 Paging Find handset 19 4 Phonebook 20 4 1 Store a name and number 20 4 2 View or dial an entry 21 4 3 Edit a name and number 21 4 4 ...

Page 5: ... 29 7 4 Switch off alarm ring 29 8 Caller ID and the Calls list 30 8 1 Caller ID 30 8 2 Calls list 30 8 2 1 View the Calls list 30 8 2 2 Dial a number in the Calls list 31 8 2 3 Copy a Calls list number to the phonebook 31 8 2 4 Delete an entry 31 8 2 5 Delete the entire Calls list 31 9 Using additional handsets 32 9 1 Registering an additional handset 32 9 2 Register a different make of handset t...

Page 6: ...en there is a clear line of sight between the base and handset Any obstruction between the base and handset will reduce the range significantly With the base indoors and the handset either indoors or outdoors the range will normally be up to 50 metres Thick concrete and stone walls can severely affect the range SIGNAL STRENGTH The icon on your handset indicates that you are within range of the bas...

Page 7: ...e handset and insert the rechargeable Ni MH battery cells supplied Please note the and markings inside the battery compartment and insert in the correct direction 2 Slide the battery cover back into place 3 If you are charging the batteries for the first time place the handset on the base to charge for at least 24 hours continuously 4 When the handset is fully charged icon will appear steady on th...

Page 8: ... the batteries for the first time place the handset on the charger to charge for at least 24 hours continuously 5 When the handset is fully charged icon will appear steady on the display The display will show HANDSET and handset number e g 2 to indicate that it is registered to the base IMPORTANT Warning Use only the approved rechargeable Ni MH battery cells 2 x AAA Ni MH 450mA rechargeable batter...

Page 9: ... 6 8 hours a day Batteries and handset may become warm during charging This is normal 1All talk and standby times are approximate and depend on features selected and usage pattern Date and time If you have subscribed to a Caller ID Service the date and time is set automatically for all handsets when you receive your first call If you do not have a Caller ID service you can set the date and time ma...

Page 10: ...nging press to increase the handset ringer volume page 22 Press to scroll through the menu options redial list calls list and phonebook entries D Menu OK Mute Press to open the Menu page 13 Press to select menu options and to confirm a displayed option During a call press to turn mute on off page 16 E Talk Hands free Press to switch hands free on or off during a call Press to make and receive call...

Page 11: ... to open the calls list page 30 During a call press to decrease earpiece volume page 15 When the phone is ringing press to decrease the handset ringer volume page 22 Press to scroll through the menu options redial list calls list and phonebook entries K End Call Exit Switch Handset on off Press to end a call page 15 When viewing the redial calls list phonebook or when in the menu press to exit and...

Page 12: ...r if you go out of range Hands free mode is ON Menu is opened Phonebook is opened Flashes to indicate new calls list entries received 2 Answered call when viewing the Calls list 2 Unanswered call when viewing the Calls list 2 Keypad is locked Displayed number is longer than 12 digits The approximate power levels of your battery are indicated as follows Battery is fully charged Battery is partially...

Page 13: ...and hold to enter registration mode when registering handsets page 32 Navigating the menus Your C12 has an easy to use menu system Each menu has a list of options which you can see on the menu map on the following page When the handset is switched on and in standby 1 Press to open the main menu 2 Then use or buttons to scroll through the available options 3 Press to select an option To return to t...

Page 14: ... SETUP BASE VOLUME BASE MELODY DEL HANDSET PIN CODE DIAL MODE RECALL DEFAULT ECO MODE HANDSET BEEP INT RING VOL EXT RING VOL INT MELODY EXT MELODY AUTO ANSWER NAME LANGUAGE KEYLOCK DATE TIME DATE SET CLOCK SET ALARM SET REGISTER SELECT BASE REG BASE Menu map ...

Page 15: ...press to delete the last digit 2 Press to dial NOTE To enter a pause P when pre dialling see page 20 3 2 3 End a call Press or place the handset back on the base or charger 3 2 4 Receive a call When you receive an external call the phone rings and icon flashes on the display 1 If the handset is off the base then press to answer the call or if the handset is on the base simply lift the handset to a...

Page 16: ...ed 1 Press to answer the call 3 5 3 Transfer a call You can transfer an external call to another handset registered to the base During an external call 1 Press followed by the handset number 1 5 that you want to transfer to 2 When the other handset answers press to complete the transfer NOTE If there is no answer from the other handset and you wish to return to your external caller press Your exte...

Page 17: ... call press or to adjust the volume 3 6 2 Answer a call hands free If the handset is on the base and auto answer is switched on lift the handset and press If the handset is off the base or auto answer is switched off press twice to answer the call 3 6 3 Switch to hands free during a call During a call press to put the call on the loudspeaker To switch hands free off and return the call to the earp...

Page 18: ... Redial list 2 Scroll or to the entry you want and press The display shows DELETE 3 Press to confirm or to cancel 3 7 4 Delete the entire Redial list 1 Press to open the Redial list 2 Press and hold The display shows DELETE ALL 3 Press to confirm or to cancel 3 8 Lock unlock the keypad You can lock the keypad so that it cannot be operated accidentally while carrying it around NOTE When the keypad ...

Page 19: ...t a handset user that they are wanted or locate a missing handset Paging calls cannot be answered by a handset 1 Press on the base All handsets registered to the base will ring 2 To stop the ringing press on the base again or press any button on the handset ...

Page 20: ...telephone number including the area code to your phonebook You can store multiple entries with the same number However to prevent unnecessary duplicated entries you can only store the same name once 1 Press The display shows PHONEBOOK 2 Press The display shows ADD ENTRY 3 Press The display shows NAME 4 Enter the name and press The display shows NUMBER 5 Enter the number and press The display shows...

Page 21: ...press 4 Scroll or to the entry you want to edit or search alphabetically and press The existing name is displayed 5 Press to delete the name if required then enter the new name and press The existing number is displayed 6 Press to delete the number if required then enter the new number and press 7 Scroll or to select a new ringer melody and press The display shows ADD ENTRY 8 Enter the next name a...

Page 22: ... from 10 different ringer melodies You will hear a sample ring as you scroll to each ring melody 1 Press scroll to HANDSET and press 2 Press or to select INT MELODY or EXT MELODY and press 3 Press or to select the ringer melody 1 10 4 Press to confirm or to return to the previous menu NOTE If you subscribe to your network providers caller ID service calls from the numbers that you have stored in t...

Page 23: ...page 20 5 5 Language 1 Press scroll to HANDSET and press 2 Scroll to LANGUAGE and press 3 Press or to select your preferred language and press to confirm 5 6 Key beep When you press a button on the handset keypad you will hear a beep You can switch these beeps on or off 1 Press scroll to HANDSET and press The display shows BEEP 2 Press to select The display shows KEYTONE 3 Press to select 4 Press ...

Page 24: ...T and press The display shows BEEP 2 Press to select 3 Scroll to OUT RANGE and press 4 Press or to select ON or OFF and press to confirm 5 9 Keypad lock using the menu You can use the menu to lock the keypad 1 Press scroll to HANDSET and press 2 Scroll to KEYLOCK and press to confirm icon is displayed NOTE To unlock the keypad press any button on the keypad then press within 5 seconds ...

Page 25: ...press 3 Press or to select the ringer melody 1 5 4 Press to confirm or to return to the previous menu 6 3 Change base PIN code Some functions are protected by a 4 digit PIN code which must be entered if you want to change the settings The default PIN is 0000 You can change this to your own preferred number When you enter a PIN the digits are shown as 1 Press scroll to SETUP and press 2 Scroll to P...

Page 26: ...ime and press to confirm 6 6 Restore default settings You can restore your C12 to its default original settings All the handsets that are registered to the base will be retained IMPORTANT Resetting your phone to its default settings will delete all entries in the Phonebook and Calls list All handset and base settings will also be reset 1 Press scroll to SETUP and press 2 Scroll to DEFAULT and pres...

Page 27: ...ion when switched on To switch Eco mode on 1 Press scroll to SETUP and press 2 Scroll to ECO MODE and press 3 Press or to select ON or OFF and press to confirm NOTE When ECO mode is set to ON the handset range will be reduced On the handset display when ECO mode is switch off the circle around the disappears Eco mode ON ...

Page 28: ...ON Key beep ON Auto answer ON Internal melody 1 Internal volume 3 External melody 3 External volume 3 Ear volume 2 Base melody 2 Base ringer volume 3 Phonebook Empty Calls list Empty Redial list Empty PIN code 0000 Dial mode Tone Recall mode TIMED BR 2 600 ms Eco mode OFF Keypad lock OFF ...

Page 29: ...ss scroll to DATE TIME and press 2 Scroll to CLOCK SET and press 3 Enter the time in 24 hour format e g 18 30 for 6 30pm and press to confirm 7 3 Set alarm Each handset can have a different alarm setting 1 Press scroll to DATE TIME and press 2 Scroll to ALARM SET and press 3 Press or to select ON or OFF and press to confirm 4 If you select ON enter the time in 24 hour format e g 07 30 for 7 30am a...

Page 30: ...e phone numbers and names If your caller s name and number are stored in the phonebook and a number match is found you will see the caller s name on the display instead 8 2 Calls list The Calls list stores details of your last 40 received calls including the phone number and date and time of the call The Calls list also alerts you when you have unanswered calls The caller s details are stored in t...

Page 31: ...the displayed entry 8 2 3 Copy a Calls list number to the phonebook 1 Press to open the Calls list 2 Scroll or to the entry you want 3 Press repeatedly until the display shows ADD 4 Press again The display shows NAME 5 Enter the name and press The number is displayed 6 Edit the number if necessary then press 7 Press or to select the ringer melody you want and press The number is stored NOTE See EN...

Page 32: ...nd hold for 3 seconds until you hear two beeps The base will remain in registration mode for 90 seconds On the handset 1 Press scroll to REGISTER and press 2 Scroll to REG BASE and press 3 Enter the base number 1 4 The base numbers that are already in use flash 4 The display shows SEARCHING X where X indicates the base identification number 5 The display will ask for the PIN to be entered Enter th...

Page 33: ...ith up to four bases 1 Press scroll to REGISTER and press The display shows SELECT BASE 2 Press All the bases that your handset has been registered to will be displayed e g BASE 1 2 3 4 The currently selected base number flashes 3 Enter the base number that you want to use Alternatively press or to scroll to AUTO 4 Press to confirm You will hear a confirmation beep and the display will return to s...

Page 34: ...t on see page 18 icon is not scrolling during charge Adjust the handset slightly on the base Clean the charging contacts with a cloth moistened with alcohol Check that the mains power is connected properly and switched on The battery is full When the handset is fully charged icon will appear steady on the display No Caller ID Check your subscription with your network operator see page 30 The calle...

Page 35: ...age 22 Base unit does not ring The base ringer volume may be set to Off see page 25 Noise interference on my phone or on other electrical equipment nearby Place your C12 at least one metre away from electrical appliances or any metal obstructions to avoid any risk of interference ...

Page 36: ...Never insert objects of any kind into the product vents as that may result in fire or electric shock Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not disassemble this product If service or repair work is required contact the customer service helpline found in this user s Guide Do not overload wall outlets a...

Page 37: ...d have at least one phone in your home that could operate without electricity in the case the power in your home goes out To avoid interference to nearby appliances do not place the base of the phone on or near aTV microwave oven or VCR Battery Safety Instructions Do not burn disassemble mutilate or puncture the battery The battery contains toxic materials that could be released resulting in injur...

Page 38: ...them and the product according to your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial...

Page 39: ... INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITHTHE ABILITY OR INABILITYTO USETHE PRODUCTS OR ACCESSORIESTOTHE FULL EXTENTTHESE DAMAGES MAY BE DISCLAIMED BY LAW Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages or l...

Page 40: ...g from service testing adjustment installation maintenance alteration or modification in any way by someone other than Motorola SUNCORP or its authorized service centers are excluded from coverage Altered Products Products or Accessories with a serial numbers or date tags that have been removed altered or obliterated b broken seals or that show evidence of tampering c mismatched board serial numbe...

Page 41: ...owed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 Connecting to a switchboard This product is intended for use within Hong Kong for connection to the public telephone network Recall You may need to use the recall fu...

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Page 43: ... the Council of the European Communities R TTE Directive 1999 5 EC Ecodesign Directive 2009 125 EC The products are compliant with the following standards Safety EN60950 1 2006 A11 2009 EMC EN301489 1 v1 8 1 and EN301489 6 v1 3 1 RF Spectrum EN301406 v2 1 1 Ecodesign EC No 278 2009 6 April 2009 For and on behalf of Suncorp Technologies Limited Signature Printed name Position Norman Tse Head of Eng...

Page 44: ... for this product MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2012 Motorola Mobility LLC All rights reserved Version 2 HK 2 ...

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