Motorola A925 User Manual Download Page 127

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Troubleshooting -

127

Troubleshooting

Check these questions first if you have problems with your handset:

Question

Answer

Is your battery

charged?

The battery level indicator in the

status bar should show at least one

bar (

). If it does not, recharge

your battery. See “Charging the

Battery” on page 19.

Do you have a

valid USIM card

inserted?

If necessary, turn off the handset and

make sure you have inserted a valid

USIM card. See “Installing the USIM

Card” on page 16.

Does the

handset have a

network signal?

The signal strength indicator in the

status bar should show at least one

bar. If it does not, move to an area

with a stronger signal.

Is the earpiece

volume too

low?

While on a call, press the top of the

Volume key on the left side of the

handset.

Is the other

party unable to

hear you?

Your microphone may be muted. See

“Muting Microphone” on page 44.
Also, make sure that the microphone

is not blocked by its carrying case or

a sticker.

Summary of Contents for A925

Page 1: ...d calls Earpiece Touchscreen Volume Up Down Camera Send Key Press to make answer calls Shortcut Key Press to go to favorite application default Home screen Triangle Key Press to use features from 3 Status Light Voice Key Speakerphone Key Microphone Navigation Key Press arrows to move through items Press center to select highlighted item Game Key A Game Key B ...

Page 2: ...oducts may not be modified reverse engineered distributed or reproduced in any manner to the extent allowed by law Furthermore the purchase of the Motorola products shall not be deemed to grant either directly or by implication estoppel or otherwise any licence under the copyrights patents or patent applications of Motorola or any third party software provider except for the normal non exclusive r...

Page 3: ...Battery 19 Battery Use 20 Turning Your Handset On 21 Setting up Your Handset 21 Making and Answering Calls 22 Using Your Handset 23 Handset Screen 23 Using Touchscreen Control 24 Using Navigation Key 24 Using Triangle Key 24 Using Game Keys 25 Opening Applications 25 Folders 27 Status Indicators 29 Status Light 31 Entering Text 32 Home Screen 34 Displaying Home Screen 34 Screen Contents 34 Persona...

Page 4: ...all 44 Using Features While on a Video Call 46 Viewing Call History 47 Switching to Aeroplane Mode 48 Switching Lines 48 Turning off Call Ringing 48 Using Optional Network Features 49 Monitoring Phone Use 53 Using Voicemail and Videomail 55 Messages and Email 57 Setting up Messaging Accounts 57 Opening Messaging Application 62 Creating and Sending Messages 62 Receiving and Reading Messages 66 Savi...

Page 5: ...Brightness 75 Setting System Sounds 76 Setting Shortcut Key 76 Choosing Ringtunes 77 Choosing Vibrate Pattern 78 Installing Ringtunes 78 Getting More Out of Your Handset 80 Connecting a Bluetooth Device 80 Connecting to a Computer 82 Using Remote Synchronisation 83 Installing Applications on the Handset 84 Personal Organiser Features 87 Calendar 87 To Do 92 Notes 96 Time 98 Calculator 101 Security...

Page 6: ...6 Contents News and Entertainment 104 Web Browser 104 Music 107 Camera 113 Video 117 Pictures 121 Troubleshooting 127 Specific Absorption Rate Data 131 Warranty Information 133 Index 138 ...

Page 7: ...signed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy Operational Precautions To assure optimal phone performance and make sure human exposure to RF energy is within the guidelines set forth in the relevant standards always adhere to the following procedures External Antenna Care Use only the supplied or Motorola approved replacement a...

Page 8: ...res from your body when transmitting Data Operation When using any data feature of the phone with or without an accessory cable position the phone and its antenna at least 1 inch 2 5 centimetres from your body Approved Accessories Use of accessories not approved by Motorola including but not limited to batteries and antenna may cause your phone to exceed RF energy exposure guidelines For a list of...

Page 9: ...ne more than 6 inches 15 centimetres from your pacemaker when the phone is turned ON NOT carry the phone in the breast pocket Use the ear opposite the pacemaker to minimise the potential for interference Turn OFF the phone immediately if you have any reason to suspect that interference is taking place Hearing Aids Some digital wireless phones may interfere with some hearing aids In the event of su...

Page 10: ...e may be propelled with great force and cause serious injury to occupants of the vehicle Potentially Explosive Atmospheres Turn off your phone prior to entering any area with a potentially explosive atmosphere unless it is a phone type especially qualified for use in such areas and certified as Intrinsically Safe Do not remove install or charge batteries in such areas Sparks in a potentially explo...

Page 11: ... in handling any charged battery particularly when placing it inside a pocket bag or other container with metal objects Use only Motorola original batteries and chargers Your battery or phone may contain symbols defined as follows Seizures Blackouts Some people may be susceptible to epileptic seizures or blackouts when exposed to blinking lights such as when watching television Symbol Definition I...

Page 12: ...ss involuntary movements or disorientation To limit the likelihood of such symptoms please take the following safety precautions Do not play or use a blinking lights feature if you are tired or need sleep Take a minimum of a 15 minute break hourly Play in a room in which all lights are on Play at the farthest distance possible from the screen Repetitive Motion Injuries When you play games on your ...

Page 13: ...ive 1999 5 EC All other relevant EU Directives The above gives an example of a typical Product Approval Number You can view your product s Declaration of Conformity DoC to Directive 1999 5 EC the R TTE Directive at www motorola com rtte to find your DoC enter the product Approval Number from your product s label in the Search bar on the Web site IMEI 350034 40 394721 9 0168 Type MC2 41H14 Product ...

Page 14: ...headset with Send and End keys CD ROM with computer synchronisation software A925 Desktop Suite product manuals and other product information and software Removable memory card may not be available in all countries USB cable for connecting to computer Regional power adapters Protective carrying case 3 welcome package may not be available in all countries Note The in box items may vary by country C...

Page 15: ...contains all of the information in the user s guide plus information about additional handset features Optional Features Optional Accessories Features marked with this label require an optional Motorola Original accessory Features marked with this label are optional network and or subscriber dependent They may not be offered by all service providers in all geographical areas Contact your service p...

Page 16: ...phone number service details and memory for storing phone numbers and messages Caution Do not bend or scratch your USIM card and avoid exposing it to static electricity water or dirt Do This 1 Push down releaselatch slide back cover down and remove 2 Slide USIM card door to the left and lift open Release latch ...

Page 17: ...timedia files such as audio clips pictures and video clips 3 Insert USIM card into tray notch in upper right corner gold plate down 4 Close USIM card door and slide to right to lock Do This 1 If back cover is on remove it as described in Installing the USIM Card on page 16 Do This ...

Page 18: ...andset Use only Motorola Original batteries and accessories Store batteries in their protective cases when not in use 2 Insert memory card into card slot with notch in upper right corner Push card completely into slot until it locks Do This 1 Remove the battery from its protective clear plastic case 2 If back cover is on remove it as described in Installing the USIM Card on page 16 Do This ...

Page 19: ...d so you must charge them before you can use your handset Some batteries perform best after several charge discharge cycles 3 Insert the battery under the tab and push down 4 Replace back cover and slide into place Do This 1 Plug the charger in with the release tab up Do This ...

Page 20: ... room temperature Do not expose batteries to temperatures below 10 C 14 F or above 45 C 113 F Always take your handset with you when you leave your vehicle When you do not intend to use a battery for a while store it uncharged in a cool dark dry place such as a refrigerator With extended use batteries gradually wear down and require longer charging times This is normal If you charge a battery regu...

Page 21: ...on page 34 to learn more about this screen Setting up Your Handset When you turn on the handset for the first time it prompts you to Select primary and secondary languages Calibrate the screen for accurate screen taps Enter current time and date After the setup sequence you can bring up the calibration screen anytime by pressing the Shortcut key D and then pressing Game key A F See Customising Han...

Page 22: ...etwork connection with adequate signal strength Making a Call Answering a Call When you receive a call the handset rings or vibrates unless set to Silent mode Do This 1 Press B 2 Select a voice or video call by tapping an icon voice call video call 3 Use the provided stylus to tap the number you want to dial on the keypad 4 Press B to make the call 5 To end the call press A Do This 1 Press B to an...

Page 23: ...lication Selector Bar Shows six icons that allow easy access to commonly used applications Menu Bar Shows menus for the open application Application Space Shows the open application Button Bar Shows buttons you can select in the open application Application Space Application Selector Bar Menu Bar Button Bar Status Bar ...

Page 24: ...the Navigation key C Press the four arrows to highlight an item on the screen Press the centre key to select the highlighted item Note This guide describes how to use touchscreen control to use the features In most cases it does not include the equivalent Navigation key for using the feature Using Triangle Key The Triangle key E provides access to unique features from 3 See the 3 welcome package f...

Page 25: ...se the menu Game Key B Press the Shortcut key D and then press Game key B G within 3 seconds to lock the handset See Locking and Unlocking Handset on page 102 for instructions Opening Applications Your handset has many built in applications for communications personal organisation and entertainment Every application has an associated icon You can open an application in the following ways Select on...

Page 26: ...w to assign a different application to this key You don t have to close applications just open the next one Changes or entries are always automatically saved The following icons open the handset applications Calendar see page 87 Messaging see page 57 Calculator see page 101 Phone see page 36 Desktop Suite see page 82 Time see page 98 Contacts see page 69 To Do see page 92 Control Panel see page 75...

Page 27: ...use folders to organise your entries For example you can create separate folders for business and personal entries Switching Folders Tap the current folder name and select the desired folder from the list If you want to view every entry in every folder select All Video see page 117 Home see page 34 SyncML see page 83 Current folder Tap folder name to see list of all folders ...

Page 28: ...lication select the desired folder 2 Create a new entry The entry is automatically assigned to this folder Do This 1 Open the entry 2 Select a different folder The entry is moved to this folder Do This 1 Tap the current folder name and select Edit folders 2 To add a new folder tap Add To rename a folder tap Edit To remove a folder tap Delete ...

Page 29: ...the alert mode tap this indicator and select the setting you want Bluetooth Status Shows the current Bluetooth status On White Off Gray Location Mode Shows whether the GPS Global Positioning System Location service is off idle in standby or busy requesting location information The colour indicates the Location mode Off Gray Idle White Busy Green To turn the Location service on or off tap this indi...

Page 30: ...ator is amber If multiple types of new messages are available displays Network Shows the type of network service connection No service gray Emergency service red Connected to GSM home network one green segment Connected to GPRS home network two green segments Connected to 3G home network three green segments Roaming to non home type network Indicator segments are amber Airplane mode phone disabled...

Page 31: ... shows the network status and when you have an incoming call or message Indication State Alternating green red stops after 15 seconds Any incoming call or message Rapidly flashing green In service and no messages Alternating green red In service and message waiting Slowly flashing red No service and no messages Rapidly flashing red No service and message waiting Rapidly flashing amber Roaming and ...

Page 32: ...Handwriting in the popup menu To write tap the letters numbers or characters button on the left side of the handwriting pad Then use the stylus to write in one of the two writing spaces For best performance alternate between the writing spaces so that recognition can occur in one while you are writing in the other To enter punctuation marks special characters spaces and returns tap the buttons ben...

Page 33: ...atus bar The handwriting pad or the keyboard appears depending on which you used last If the handwriting pad appears tap again and then tap Roman Keyboard in the popup menu To type tap the keyboard keys with the stylus Note You can activate the keyboard only when the screen cursor is in a field that allows you to enter text ...

Page 34: ...s entertainment and sports Displaying Home Screen The Home screen displays after the startup sequence when you turn on the handset You can also display the Home screen by Pressing D if Shortcut key is set to default setting Tapping icon in Application Selector bar or Application Launcher Screen Contents Information Snacks Personal Information Application Shortcuts ...

Page 35: ...ts and active tasks Tap an item to open its application Messages Calendar or To Do Application Shortcuts Shows three icons that let you start your favorite applications Personalising Home Screen Do This 1 Go to Home screen if not already shown 2 Tap Home Preferences 3 Tap Events tab 4 Select the items you want displayed in the Personal Information section Email Voicemail Multimedia message Calenda...

Page 36: ...ing ways Press B When the Phone application opens a list of the most recently dialled calls displays Tap in the Application Selector bar or Application Launcher When the Phone application opens the dialling keypad displays Tap keys to dial number Tap to erase last digit Display Tap to place voice call Tap to switch between keypad and call list Tap to place video call ...

Page 37: ...alling with digits displayed tap the star key to insert special dialling characters into phone number Do This 1 Tap in the Application Selector bar or Application Launcher 2 Select a voice call by tapping the icon 3 Use stylus to tap phone number on keypad If you make a mistake while dialling tap to delete last digit Tap and hold to delete all displayed digits 4 Press B to make the call Do This To...

Page 38: ...the Retry button Making a Video Call You can make video calls to other handset that have video call capabilities 2 Tap and hold star key Insert a pause character p into phone number A pause causes phone to wait until the call connects before it dials the next digit s 3 Tap and hold key Insert a wait character w into phone number A wait character causes phone to wait until the call connects and the...

Page 39: ...page 72 Do This 1 Tap in the Application Selector bar or Application Launcher 2 Position camera lens so that it faces the image you want to send See Positioning the Camera Lens on page 114 Note The speakerphone automatically turns on during a video call so you do not have to hold the handset to your ear 3 Use stylus to tap phone number on keypad If you make a mistake while dialling tap to delete l...

Page 40: ...you want to call Contacts To call stored phone numbers see Communicating with Contacts on page 72 Embedded email address To call a computer s email address tap the address in an email Text message Multimedia message or text message or an HTML page 4 Tap When the call connects the screen shows the remote camera image on top and the local image on the bottom Do This Remote image Local image ...

Page 41: ...e handset automatically redials failed voice calls busy or no signal If the call does not go through after 10 redial attempts the handset stops redialling To turn on Automatic Redial Making an Emergency Call Your service provider may program one or more emergency phone numbers such as 999 that you can call under any circumstances even when your handset is locked or the USIM card is not inserted Yo...

Page 42: ...s set to Silent mode If you answer a new voice call while another voice call is active the new call becomes active and the previous call is put on hold If you receive a new voice call while one call is active and another call is on hold the screen displays the following buttons Busy Tap to send the incoming call to voicemail Answer Tap to answer the incoming call the current active call will be pl...

Page 43: ...and then answer the video call Adjusting Volume Press the Volume key on the side of the handset to change the volume of the earpiece speakerphone or headset during a call Press the top of the key to increase volume and the bottom of the key to decrease volume Using Speakerphone Your handset has a built in speakerphone that allows hands free use Press the Speakerphone key on the side of the handset...

Page 44: ...anges to Resume To resume the call tap Resume Transferring a Call You can transfer an active call or a call on hold to another phone number Do This 1 In the call screen tap Phone Transfer The Transfer screen displays 2 Dial the number to which you want to transfer the call in one of the following ways On the Keypad tab tap the number you want to transfer the call to and tap Done On the Contacts ta...

Page 45: ...grouptalk Switching Between Calls To switch between an active call and a call on hold tap Switch The active call is put on hold and the call on hold becomes active Do This 1 While the first call is active or on hold press B The dialling keypad displays 2 Tap the number you want to dial 3 Press B If the call succeeds one call is active and one call is on hold The screen displays both calls ...

Page 46: ...Microphone To mute the microphone during a video call so the person on the other end cannot hear you tap the Mute button in the call screen To turn the microphone back on tap Unmute Blocking Video To block the video during a video call tap Block Video on the remote handset will freeze when block is set To turn video back on tap Unblock Do This 1 In the grouptalk screen tap Keypad 2 Tap the number ...

Page 47: ...ed Missed and Answered tabs Video calls are placed to the phone numbers on the Video tab Clearing the History List To delete all of the calls in the history list tap Phone Clear Call History Do This 1 Tap in the Application Selector bar or Application Launcher 2 Tap History A list of your most recently dialled calls displays on the Dialled tab 3 To view your most recently missed unanswered calls t...

Page 48: ... service are not available To return to normal operation tap and select Phone on Switching Lines If your USIM card has two phone lines you can switch between line 1 and line 2 To switch lines tap Phone Switch to Line 1 2 Turning off Call Ringing You can turn off ringing for incoming calls by setting the handset s alert mode to vibrate or silent See Alert Mode on page 29 Do This 1 Tap the Network i...

Page 49: ...ot available for an incoming call the screen displays Unknown Hiding your Caller ID If you subscribe to the calling line identity restriction CLIR feature you can prevent your number from showing when you call another number To hide your caller ID for the next phone call tap Phone Hide ID Using Call Waiting If you subscribe to the call waiting feature the screen notifies you of an incoming call wh...

Page 50: ...he call diverting options to specify which calls your handset should divert When you are ready to accept calls again you can turn off call diverting To turn on call diverting Do This 1 Tap in the Application Selector bar or Application Launcher 2 Tap Settings Call Control 3 On the Basic tab check the Call Waiting box Do This 1 Tap in the Application Selector bar or Application Launcher 2 Tap Setti...

Page 51: ...ce only If you select All calls you cannot select the other options 6 Enter the diverting number for the selected call type s in one of the following ways To enter the number manually tap the long box next to the call type Tap the number on the displayed keypad and tap Done To divert the call to a stored contact tap next to the call type Tap the name of the stored contact and then tap one of the s...

Page 52: ...ll barring To change your barring password Do This 1 Tap in the Application Selector bar or Application Launcher 2 Tap Settings Call Control 3 Tap the Barring tab 4 Select the type of outgoing and incoming calls you want to bar 5 Enter your call barring password and tap Done Do This 1 On the Barring tab tap Change Password 2 Enter your old barring password and tap Done 3 Enter a new password 4 10 ...

Page 53: ...s Call Tracking 3 On the In Call tab set the following options Audible Timer If you want the handset to sound an alert at specified intervals during a call select an interval between 1 and 15 minutes Select Off to disable audible timer In CallDisplay If you want the call s elapsed time to display during the call select CallTime Select Off to disable in call display Do This 1 Tap in the Application...

Page 54: ...on on the Timers tab Viewing Call Charges Your phone network can provide you with information about your call charges 3 Tap the Timers tab The following information displays Last Call Elapsed time of your last dialled or received call Outgoing Elapsed time of all dialled calls since last reset Incoming Elapsed time of all received calls since last reset All Calls Elapsed time of all dialled and re...

Page 55: ...ed on the network not on your handset Storing Your Voicemail or Videomail Number Do This 1 Tap in the Application Selector bar or Application Launcher 2 Tap Settings Call Tracking 3 Tap the Charges tab Information about your call charges displays Do This 1 Tap in the Application Selector bar or Application Launcher 2 Tap Settings Mail numbers 3 Enter the phone number for your voicemail or videomai...

Page 56: ...l Message When you receive a message a message icon displays in your status bar see page 29 The handset calls your voicemail or videomail number If no number is stored the handset prompts you to store one Do This 1 Tap Phone Call Voicemail or Call Videomail ...

Page 57: ...for how to download and store these files in the handset Setting up Messaging Accounts Before you can send and receive messages you must set up your accounts Contact your service provider for account details Email To send and receive emails you must set up an Internet account and an email account The handset supports the following email protocols IMAP4 POP3 and SMTP To create an Internet account D...

Page 58: ...e providers may require you to enter them Address Enter the Internet address of your account Your service provider supplies this address 7 On the Log in tab check the Get IP address automatically and Get DNS address automatically boxes The handset will automatically retrieve the IP and DNS addresses from your service provider If after you set up an Internet account you cannot connect to the Intern...

Page 59: ...ider If you use a proxy server you can specify a list of Web sites that are accessed from their original location s rather than through the proxy server Enter each address on a separate line in the Proxy exceptions box 9 On the Other tab select the following Enable PPP extensions Check this box if your service provider supports these extensions PPP extensions allow your handset to provide features...

Page 60: ...assword and Incoming server address Your service provider supplies this information which identifies the computer that stores your incoming emails Download If you do not have much time to download your emails you can choose to retrieve just a header the sender subject and date or set a size limit if an email is larger than this limit only the headers download You can download the complete email la...

Page 61: ...ll messages is encrypted to maximise security while you are connected to the Internet Outgoing mail port and Incoming mail port You probably do not need to change these settings Use MIME encoding MIME encoding is a standard that allows you to email non textual information for example graphics and accented characters Check this box to use this feature Secure password authentication Check this box i...

Page 62: ...on opens it shows a list of your established accounts Note The Beamed account stores data received from a computer connected by Bluetooth Creating and Sending Messages Email and Text message To write and send an email or text message Do This Tap in the Application Selector bar or Application Launcher Do This 1 Tap the email or text message account in the list of accounts ...

Page 63: ...ard To enter a stored address or phone number from Contacts tap To To enter several addresses or phone numbers enter a comma between each 4 In the Subj field email only write a subject line 5 In the text area write the text message 6 To add an attachment to an email tap the tab and tap Add Then select the stored file that you want to attach 7 When message is complete tap Send Do This 1 Tap the MMS...

Page 64: ...nt s phone number or email address The recipient must also subscribe to MMS messaging To enter a stored number from Contacts tap To To enter several phone numbers enter a comma between each 5 Tap to add a sound You can then record a new sound or select a stored audio file You can add the following types of stored audio files to an MMS message WAV and AMR Do This Image area Text area Duration label...

Page 65: ...ge files to an MMS message BMP WBMP GIF PNG JPEG and TIFF 7 Tap the text area to place a cursor in the text area Enter text with stylus or virtual keyboard 8 To set the slide duration tap the duration label 20 20s Specify how long in seconds you want the slide to play before automatically advancing to the next slide in the message The first number in the duration label indicates the selected durat...

Page 66: ...The Messaging application opens showing a list of established accounts The number of unread messages displays next to each account 2 Tap the account containing the message you want to read A list of messages displays Unread messages display in bold 3 Tap the message you want to read 4 Any attachments to the message display with a Tap on the attachment to open it Do This 1 Open the message 2 Tap Fr...

Page 67: ...ontains messages that are not ready to send To save a message in Draft create the message and leave it without tapping Send Sent Contains messages you have sent Finding Messages Do This 1 In the list of accounts or list of messages tap Message Find 2 Enter text you want to search for This text can be contained in the message subject line sender details or the body of the message 3 In the Where box...

Page 68: ...l emails To attach your owner card create the email message and tap Message Attach your card Always reply with history Specifies whether the text of the original message the history is included when you reply to an email message Signature Specifies text to display at the end of the emails you send To set email preferences Do This 1 Tap the email account in the list of accounts 2 Tap Edit Preferenc...

Page 69: ... Tap in the Application Selector bar or Application Launcher An alphabetical list of stored contacts displays The following icons can display next to a contact name Displays if contact has a voice tag assigned to a phone number See Adding Contacts on page 70 for how to assign a voice tag Displays if contact is saved in USIM folder To see each contact s preferred phone number next to their name tap...

Page 70: ...ew The Contact information form displays 3 Enter contact name phone numbers email address and other information Note If you enter more than one phone number for a contact for example a work and home number you can select which number displays in the contact list as the preferred phone number To do so tap Edit preferred number and select the desired preferred phone number ...

Page 71: ...ice or video call from this contact the selected ring tone plays Tap to play the selected ring tone 6 To add a note to a contact tap and enter the note You can mark a note as Private Private notes are not included when you send or synchronise contact details 7 To assign a photo or other image to the contact tap Then tap and select one of the stored images The contact s assigned image displays when...

Page 72: ...l fields To search for names and company tap in Names Company 3 Enter search criteria in the Find Contact box Searching is not case sensitive and you do not have to enter an entire word to locate a matching entry 4 Tap Find Do This 1 In the list of contact entries tap the contact name The contact s defined phone numbers and email addresses display A phone number or email address might have additio...

Page 73: ...call or message you want or Voice Call to a phone Video Call to a phone or computer Video Call to a computer Email message to a phone or computer Multimedia message to a phone or computer Text message message to a phone Do This 1 Open the contact you want to send 2 Tap Contacts Send As 3 Select the method by which you want to send the contact details 4 Tap Done Do This ...

Page 74: ... You can send your contact details as described in Sending Contact Details on page 73 To create your own card Sorting Contacts Do This 1 Tap Contacts New 2 Enter your contact information as described in Adding Contacts on page 70 3 Tap Contacts Set as owner card Do This 1 Tap Edit Preferences 2 Select the manner in which you want the contacts sorted 3 Tap Done ...

Page 75: ...on Launcher Sample wallpapers are provided on the CD ROM supplied with the handset Note See page 106 for how to download and save images you can use as wallpaper Setting Screen Brightness Do This 1 Open Application Launcher 2 Tap View Change Wallpaper 3 Tap Change 4 Select one of the stored images Do This 1 Open Control Panel application 2 Tap Screen 3 Slide Brightness dial to desired setting 4 Ta...

Page 76: ... you to open your favourite application with a one button press The default setting for this key is the Home screen You can set the Shortcut key to open any application For example to be ready to take pictures with a single button press select Camera Do This 1 Open Control Panel application 2 Tap Sounds 3 Select desired sound settings Off Quiet or Loud 4 Tap Done Do This 1 Open Control Panel appli...

Page 77: ...s override the ringtunes you select here See page 70 for how to assign personalised ringtunes Choosing Ringtunes for Calls Choosing Ringtunes for Messages Do This 1 Open the Phone application 2 Tap Settings Tones 3 Select the ringtunes you want for line 1 line 2 if applicable video calls voicemail and videomail To hear the selected ring tone tap 4 Tap Done Do This 1 Open the Messaging application ...

Page 78: ...You can then assign the installed ring tone to a call or message as described in Choosing Ringtunes for Calls and Choosing Ringtunes for Messages earlier in this section You can also assign installed ringtunes as alarm sounds in the Contacts Calendar To Do and Time applications Sample ringtunes are provided on the CD ROM supplied with the handset Ringtune File Formats You can install the following...

Page 79: ...le opens a dialog box appears that enables you to install the file Installing Saved Audio Files as Ringtunes To install previously saved audio files as ringtunes Do This 1 Open Control Panel application 2 Tap Ring Tone Manager A list of the currently installed ring tone files displays on the Audible tab 3 Tap Install 4 Select the folder in which the audio file is saved 5 Tap the file that you want...

Page 80: ...vices To connect to a computer with the A925 Desktop Suite see page 82 Do This 1 Open Control Panel application 2 Tap Connections tab Bluetooth 3 Tap Add Your handset searches for all Bluetooth enabled devices in the vicinity 4 In the list of available devices tap the one with which you want to bond If prompted enter a passkey and tap Done A passkey is a set of numbers or letters at least four cha...

Page 81: ...s 1 Open Control Panel application 2 Tap Connections tab Bluetooth Settings tab You can enter a Bluetooth name for your communcator or change your Operating Mode and Receiving Items settings see below Setting Description On Bluetooth is looking for other devices Off Bluetooth is off Discoverable Your handset can be found by other devices but is not looking Setting Description Always receive accept...

Page 82: ...lling A925 Desktop Suite Before you connect your handset to a computer install the A925 Desktop Suite software on the computer To install this software use the CD ROM supplied with your handset Follow the on screen prompts to complete installation Setting Up a Connection Setting Up a Cable Connection Connect the USB cable from the accessory port on the bottom of the handset to the USB port on the ...

Page 83: ...n server Setting Up Your Account To use remote synchronisation you need to set up an account with your service provider Your provider will supply you with a server address server databases user name and a password To synchronise over the Web you also need an Internet account Configuring the Settings When you have your account information you can configure the handset for remote synchronisation 2 O...

Page 84: ...ith a 3 certified SIS extension Uncertified applications cannot be installed You can download applications to your handset in the following ways Download from Web Download from email or MMS attachment Download from a computer Download from Memory card Downloading Applications from Web 3 Enter the server address user name and password 4 Tap Done 5 Tap on a task you would like to enable 6 Tap the En...

Page 85: ...age 2 Open and save the attachment containing the SIS application file The handset automatically starts installing A message informs you when the installation completes Do This 1 Establish a link between your handset and the handset as described in Connecting to a Computer on page 82 2 Start the A925 Desktop Suite program on the computer 3 Follow the A925 Desktop Suite online instructions to trans...

Page 86: ...o This 1 Ensure that a memory card is installed in handset as described on page 17 2 Open the Application Launcher 3 Tap Launcher Install 4 Tap the name of the application you want to install 5 Tap Install Installation begins A message informs you when the installation completes ...

Page 87: ...e and date are set before using Calendar See Setting Time and Date on page 98 Adding a Calendar Entry You can enter the following types of Calendar entries Appointment An entry with a start and end time for example a meeting Reminder An entry that does not need a time for example a birthday All day event An entry with a start and end date but no specific times Use an all day event for an entry tha...

Page 88: ...rm box if you want the handset to sound a reminder alarm for this entry The time and date of the alarm display below the Alarm box To change when the alarm sounds tap the time or date 7 If this entry recurs tap Repeat to select a repeat interval 8 To mark this entry as Private when you synchronise Calendar entries with a computer tap Private 9 To add a note to the entry tap and enter the note 10 T...

Page 89: ...ee the details of an entry tap the entry Assigning Colours to Calendar Folders In Calendar you can assign colours to folders For example you can use different colours for business and personal entries Entries in a folder display in the assigned colour in the Day and Week views so that you can see the pattern of events Do This 1 Tap the current folder name 2 Tap Edit folders 3 Tap the name of the f...

Page 90: ... Do This 1 Tap Calendar Find 2 Enter text for which you want to search 3 In the Where box select whether you want to search through future entries past entries or everywhere all entries 4 Tap Find A list of entries containing the specified text displays Do This 1 Open the entry 2 Tap Calendar Delete Entry Do This 1 Tap Calendar Remove entries 2 In the Removal range box select the period of time fo...

Page 91: ...t you move to To Do lose this information If you copy an entry back to Calendar the handset does not restore this information If you move an entry with an alarm it will sound in To Do Sending Entries You can send Calendar entries by email text message multimedia message or Bluetooth Do This 1 Open the entry 2 Tap Calendar Move to To Do Do This 1 Open the entry you want to send 2 Tap Calendar Send ...

Page 92: ...10 am to 6 pm Standard time intervals Sets the intervals into which the day divides in Day view For example enter 00 30 for half hour divisions Standard entry length Sets the preferred length for entries For example enter 2 00 to set the end date for new entries to be two hours after the start time View hours in week Sets the hours you see in Week view 3 On the Alarms tab you can set the following...

Page 93: ...rm displays 3 Use stylus or virtual keyboard to enter a description 4 Select a priority 1 9 with 1 highest for the task 5 Tap the Due date box if you want this task to have a due date The current date displays next to the Due date box To select a different due date tap the date and select a date from the displayed calendar ...

Page 94: ...want the handset to sound a reminder alarm for this entry The time and date of the alarm displays below the Alarm box To change when the alarm sounds tap the time or date 7 To mark this entry as Private when you synchronise To Do entries with a computer tap Private 8 To add a note to the entry tap and enter the note 9 Tap to save the entry Do This 1 Tap To Do Find 2 Enter text for which you want t...

Page 95: ... your calendar by moving them to the Calendar application See Calendar on page 87 Notes If you do not set a due date for the To Do entry the handset uses the current date for the new Calendar entry If you move an entry with an alarm it sounds in Calendar Sending Entries You can send To Do entries by email text message multimedia message or Bluetooth Do This 1 Open the entry 2 Tap To do Move to Cal...

Page 96: ...tes are coloured red if they are overdue Display completed Select this option to display completed entries in the list of entries Alarm sound Sets the sound of the alarm To hear the selected sound tap 3 Tap Done Do This 1 Open Notes 2 Tap Notes New 3 Enter the note using the stylus or virtual keyboard 4 To add a graphic to the note tap 5 Use the stylus to sketch your graphic On screen buttons allo...

Page 97: ...e original is deleted Finding Notes Sending Notes You can send notes by email text message multimedia message or Bluetooth Do This 1 Tap Notes Find 2 Enter text for which you want to search 3 Tap Find A list of notes containing the specified text displays Do This 1 Open the note you want to send 2 Tap Notes Send As 3 Select the method by which you want to send the note 4 Tap Done ...

Page 98: ...te If you have not already set the current time and date Do This 1 Open Time The Time screen displays 2 Tap Time Set Time Date 3 Enter the current time and date 4 To set the preferred time and date format tap the Format tab Select the time and date format from the lists of available formats 5 Tap Done Current time and date Other city time and date Alarm slots Current city ...

Page 99: ...setting this location to your home city To set locations Setting Alarms You can use Time as an alarm clock It is ideal for wake up alarms and other regular alarms you do not want to include in your Calendar or To Do list You can set up to three alarms in Time The alarm slots display in the lower half of the Time screen Do This 1 Tap Time Set Location 2 Select your current location from the Current...

Page 100: ...Turn off the alarm by unchecking the alarm slot checkbox Tap the alarm slot and select Silent in Alarm sound Do This 1 Tap one of the alarm slots 2 Set the following alarm details Time Select the time of day you want the alarm to sound When Select how often you want the alarm to sound only once in the next 24 hours daily on workdays only or weekly Alarm sound Select the sound you want the alarm to...

Page 101: ...Use the calculator by tapping the on screen keys The calculator has the following memory keys Key Description mr Tap to store a number in memory mr Tap to subtract a number from the number in memory mr Tap once to retrieve a number from memory and enter it into the display Tap twice to clear memory ...

Page 102: ... 3 seconds To unlock the handset press the same keys again Establishing Password Protection You can establish password protection to prevent unauthorised access to information in the handset Do This 1 Open Control Panel application 2 On the Device tab tap Password 3 In the Ask for password list select Never never enter a password At switch on enter your password every time you turn on the handset ...

Page 103: ...screen to display owner information a Check the Put owner information in password screen box b In the Owner Information box write the text that you want to appear 5 Tap Set password 6 Enter your password and tap Done 7 Confirm the password and tap Done The password is now set Do This ...

Page 104: ...marks and saved Web pages displays To open the Web browser and go directly to the Hutchison portal press E Note If you accept a video call during a browsing session the browser session will be interrupted and only the video call will be maintained Opening Web Pages You can open a Web page in the following ways Tap the bookmark or saved Web page you want to open Tap Web Open web page Enter the addr...

Page 105: ... Web History Tap a page in the list to view it Adding Bookmarks To add a bookmark for a Web page so you can return to the page without having to enter its address Saving Web Pages To save a Web page so you can view it later when not connected to the Internet offline browsing Do This 1 Open the Web page 2 Tap Web Add bookmark 3 Select a folder for the bookmark 4 Tap Add Do This 1 Open the Web page ...

Page 106: ...open tap Edit Find 2 Enter the text you want to find and tap Find The first occurrence of the text highlights 3 To find the next occurrence tap Edit Find next Do This 1 Tap Edit Preferences 2 On the General tab you can set the following options Use Cookies Specifies whether the browser accepts cookies from Web sites A cookie helps a Web site track your visits The site generates a cookie which is t...

Page 107: ... specific folder tap the current folder name upper right corner and select the desired folder from the list Sample music files are provided on the CD ROM supplied with the handset Note Audio tracks must be stored in the proper directory on the memory card for you to see and play them in Music When you copy audio files to the memory card from a computer ensure that the files are stored in a third l...

Page 108: ...ys artist album etc and the track begins to play 2 While the track plays you can tap the following buttons at the bottom of the screen Tap and hold down to rewind the track Tap to stop playing and return to the start of the track Tap to switch between play and pause mode Tap and hold down to advance fast forward the track Note The C key also controls audio play left rewind right fast forward centr...

Page 109: ...aylist The Reorder Playlist screen displays 4 To arrange the sequence in which the tracks will play tap a track and then tap the arrows to move it up or down in the sequence 5 When the tracks are arranged in the sequence you want tap Done Do This ...

Page 110: ...110 News and Entertainment Playing a Music Playlist Do This 1 Open the desired folder 2 Tap to switch to the Playlist view 3 Tap The Music Player starts playing the tracks in the sequence you selected ...

Page 111: ...e tap Music Repeat 4 While the playlist plays you can tap the following buttons at the bottom of the screen Tap and release to start playing from the beginning of the current track or to jump to the beginning of the previous track in the playlist if already at the start of the current track Tap and hold down to rewind the current track Tap to stop playing and return to the start of the track Tap t...

Page 112: ... Memory card Note To ensure optimum use of handset memory save audio clips to the memory card when possible Deleting Audio Files Do This 1 Tap Edit Preferences A list of all available audio file types displays 2 Select the file types you want to play 3 Tap Done Do This 1 Tap Save 2 Select the location to which you want to save the file 3 Tap Save Do This 1 Open the folder containing the audio file...

Page 113: ...etooth Camera You can use the built in camera to take still pictures and record video clips Do This 1 Open the folder with the audio file you want to send 2 In the list of tracks tap the track you want to send 3 Tap Music Send as 4 Select the method by which you want to send the audio file 5 Tap Done ...

Page 114: ... camera lens Positioning the Camera Lens You can position the camera lens so that it faces toward the front or back of the handset Rotate the wheel on the back of the handset to move the lens Note To protect the lens when not using the camera position it so that it faces the top of the handset Viewfinder Camera Mode buttons Still and Video Memory available Camera lens Rotate to move camera lens ...

Page 115: ... 1 Tap to place camera in Still mode 2 Point the camera lens at the subject 3 Press C centre key to take the picture The picture displays in the viewfinder 4 If you want to save the picture press C centre key If you want to delete the picture without saving it press C right arrow Do This 1 Tap to place camera in Still mode 2 Tap Camera Set picture size 3 Select desired picture size 4 Tap Done Do T...

Page 116: ... in Still mode you can quickly switch to Pictures to view edit and send the pictures you have taken See Pictures on page 121 To switch to Pictures tap 3 Press C centre key to start recording the video The video image displays in the viewfinder 4 To stop recording press C centre key again The video is saved to the currently selected folder Do This 1 Set camera to desired mode still or video as desc...

Page 117: ...cher When Video opens it shows a list of all saved video clips To view the video clips saved in a specific folder tap the current folder name upper right corner and select the desired folder from the list Sample video files are provided on the CD ROM supplied with the handset Note Video clips must be stored in the proper directory on the memory card for you to see and play them in Video When you c...

Page 118: ...118 News and Entertainment Playing a Video Clip Do This 1 In the list of video clips tap the clip you want to play The video begins to play in portrait vertical view ...

Page 119: ...dio from the Web use the Web browser to select the link to the video or audio clip or broadcast The handset establishes a connection with the server and buffering begins When buffering completes the video or audio starts playing 2 While the video plays you can tap the following buttons at the bottom of the screen Tap to switch between play and pause mode Tap to stop the video and return to the beg...

Page 120: ...gins playing in Video You can save the clip to a folder in the handset or to the memory card Note To ensure optimum use of handset memory save video clips to the memory card when possible Deleting Video Clips Do This 1 Tap Video Clip info 2 Tap Done to return to the video Do This 1 Tap Video Save 2 Select the location to which you want to save the file 3 Tap Save Do This 1 In the list of video cli...

Page 121: ...a list of picture files depending on the view you selected when Pictures was last open To switch views tap Setting List Thumbnail To see the pictures saved in a specific folder tap the current folder name and select the desired folder from the list Note Pictures must be stored in the proper directory on the memory card for you to see them in Pictures When you copy picture files to the memory card ...

Page 122: ... Files Image Vacation Media Files Image Unfiled Viewing Pictures Do This 1 Tap the thumbnail picture or file name you want to view The picture displays If the original picture is larger than the display area it reduces to fit To see the picture in its original size tap Pictures Actual size view Use the C key to scroll to see the entire picture ...

Page 123: ...o open the Camera application Tap to return to the list or thumbnails of pictures Do This 1 Open the folder with the pictures you want to view 2 Tap Pictures View slideshow The pictures in the folder display in the order listed Note The default interval between slides is 3 seconds To change this interval tap Setting Slideshow interval If you select Manual mode you must press the left and right arr...

Page 124: ...ate a file called PIC1 gif the rotated picture is named PIC1 jpg If a file named PIC1 jpg already exists the new file is named PIC1ROT1 jpg Drawing on Pictures Do This 1 Tap Pictures Image info 2 Tap Done to return to the picture Do This 1 Tap Edit Free draw A colour palette displays below the picture 2 Tap the colour with which you want to draw 3 Use the stylus to draw on the picture 4 Tap Done t...

Page 125: ...inal filename plus EDT1 For example if you edit a picture named PIC1 the new filename is PIC1EDT1 If you edit the file again the new filename is PIC1EDT2 Do This 1 Tap Edit Add frame A row of available frame images displays below the picture 2 Tap the image you want to use A frame displays around the picture 3 Tap Done to save the edited picture The picture s new filename consists of the original ...

Page 126: ... by email MMS message or Bluetooth Deleting Pictures Do This 1 Tap Setting 2 Tap the sorting method you want to use Do This 1 Tap the thumbnail picture or file name you want to send 2 Tap Pictures Send as 3 Select the method by which you want to send the picture 4 Tap Done Do This 1 Tap the thumbnail picture or file name you want to delete 2 Tap Pictures Delete ...

Page 127: ...ndset and make sure you have inserted a valid USIM card See Installing the USIM Card on page 16 Does the handset have a network signal The signal strength indicator in the status bar should show at least one bar If it does not move to an area with a stronger signal Is the earpiece volume too low While on a call press the top of the Volume key on the left side of the handset Is the other party unab...

Page 128: ...ur monthly wireless service bill I pressed the Power End key A but nothing happened Be sure to press and hold A until the display appears and you hear an alert sound this could take several seconds If nothing happens check that the battery is charged See Charging the Battery on page 19 My handset does not ring If you see or in the status bar the ringer is turned off See Alert Mode on page 29 I tri...

Page 129: ...r damaged Also make sure you have a network signal See Network on page 30 Avoid any obstructions such as bridges parking garages or tall buildings The display says Data Calls Only You are in an area where the network does not support voice calls You can make only data calls until you move to an area where the network supports voice calls I cannot hear others on my communi cator While on a call pre...

Page 130: ...formance is affected by charge time feature use temperature changes and other factors For tips on extending your battery life see Battery Use on page 20 Why are my audio files not appearing in the Music application Check that your Music preferences Edit Preferences are set to show the particular file type Why are the audio video or image files on the Memory card not appearing in the Music Video or...

Page 131: ...e model the SAR limit is 2 0 W kg Tests for SAR are conducted in accordance with CENELEC testing procedures using standard operating positions with the phone transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR of the phone while operating can be well below the maximum value This is becaus...

Page 132: ...e designed to be within the guidelines The SAR limit recommended by international guidelines ICNIRP for mobile phones used by the public is 2 0 watts kilogram W kg averaged over ten grams of tissue The limit incorporates a substantial margin for safety to give additional protection for the public and to account for any variations in measurements CENELEC is a European Union standards body Additiona...

Page 133: ... bound by Product related statements not directly made by Motorola nor any warranty obligations applicable to the seller A list of the Motorola Call Centre numbers is enclosed with this Product During the Warranty term Motorola will at its discretion and without extra charge as your exclusive remedy repair or replace your Product which does not comply with this warranty or failing this to reimburs...

Page 134: ...vide warranty service Alternatively for further information on how to get warranty service please contact either the customer service department of your service provider or Motorola s call centre at the telephone numbers below for your country In order to claim the warranty service you must return the Personal Communicator and or accessories in question to Motorola please avoid leaving any supplem...

Page 135: ...ts accessories batteries or parts Motorola will not be responsible in any way for problems or damage caused by any ancillary equipment not furnished by Motorola which is attached to or used in connection with the Products or for operation of Motorola equipment with any ancillary equipment and all such equipment is expressly excluded from this warranty When the Product is used in conjunction with a...

Page 136: ...nless caused directly by defects in material or workmanship 5 Products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim 6 Defects or damage due to range coverage availability grade of service or operation of the cellular system by the cellular operator 7 Defects or damage due to moist liquid or spil...

Page 137: ...erformance for your Motorola Personal Communicator within the first six months from date of purchase and up to 200 charges The warranty for Motorola rechargeable batteries becomes void if i the batteries are charged other than by Motorola approved battery chargers specified for the charging of the battery ii any of the seals on the battery are broken or show evidence of tampering iii the battery i...

Page 138: ...9 answering calls 22 42 application icons 26 installing 84 opening 25 shortcuts 35 Application Launcher 26 Application Selector bar 23 appointments 87 attachments opening 66 AU files 107 audio mode indicator 29 automatic redial 41 B battery charging 19 extending battery life 20 installing 18 strength indicator 31 battery cover removing 16 replacing 19 blocking video 46 Bluetooth 29 82 bookmark add...

Page 139: ...ching between multiple 45 to stored contacts 72 transferring 44 vibrate pattern 78 video 38 viewing charges 54 voice 37 camera landscape view 119 memory available 116 opening application 114 portrait view 119 positioning lens 114 recording video clips 115 self timer 116 taking still pictures 115 CD ROM 14 charges calls 54 charging battery 19 clock 29 colours assigning to Calendar folders 89 comput...

Page 140: ... volume adjusting 43 email account 59 opening attachments 66 preferences 68 receiving 66 sending 62 sending to contact 72 signature 68 status bar indicator 30 emergency making calls 41 status bar indicator 30 status light 31 End key 1 F files adding to multimedia message 64 attaching to email and text message 63 deleting audio 112 deleting pictures 126 deleting video 120 downloading from Web 106 i...

Page 141: ...cations 26 status bar 29 inbox 67 information snacks 35 installing applications 84 battery 18 memory card 17 ring tone files 78 USIM card 16 Internet account 57 opening Web pages 104 IP address 58 J JPG files 124 K keyboard launcher 29 using 33 keys End 1 Game 25 Hutchison 24 Navigation 1 24 Power 1 21 Send 1 Shortcut 1 Speakerphone 1 43 Triangle 1 Voice 1 Volume 1 43 L landscape view 119 language...

Page 142: ...saving sender as contact 66 sending 62 status bar indicator 30 vibrate pattern 78 video 55 voice 55 microphone 1 44 MIDI files 107 MIME encoding 61 month view 89 MP3 files 107 Multimedia message maximum size 65 receiving 66 sending 63 status bar indicator 30 Multimedia Message Service See Multimedia message Music deleting files 112 file types supported 107 managing playlists 108 opening 107 playin...

Page 143: ... calls 22 37 monitoring use 53 opening application 36 sending tones 42 setting timer options 53 status bar indicator 30 switching lines 48 wireless connection 82 phone number dialling with keypad 37 inserting special characters 37 storing in contact list 70 viewing your own 37 Pictures adding frames to pictures 125 adding stamps to pictures 125 deleting pictures 126 drawing on pictures 124 opening...

Page 144: ...s 78 roaming status bar indicator 30 status light 31 rotating pictures 124 S saving audio files 112 video files 120 security locking handset 102 password protection 102 self timer camera 116 Send key 1 sending messages 62 notes 97 pictures 126 To Do entries 95 video clips 121 Short Message Service See text message Shortcut key 1 26 34 setting application 76 shuffle mode 111 signal strength indicat...

Page 145: ...93 alarm 94 deleting entries 95 due dates 93 finding entries 94 marking tasks as complete 94 moving entries to Calendar 95 private entries 94 sending entries 95 setting preferences 96 tones 42 touchscreen 24 transferring calls 44 Triangle key 1 24 troubleshooting 127 U UMTS 30 USIM card installing 16 saving contacts to 70 V vibrate mode indicator 29 turning on and off 29 vibrate pattern 78 Video d...

Page 146: ...sage indicator 30 voice message setup 55 voicemail 55 volume adjusting 43 key 1 43 W wait character 38 wallpaper 75 WAV files 107 Web adding bookmarks 105 cache size 106 cookies 106 downloading files 106 finding text 106 opening pages 104 saving viewed pages 105 setting preferences 106 viewing history 105 week view 89 WMA files 107 writing using stylus 32 using virtual keyboard 33 ...

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Motorola A925, User Manual

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