To...
Do this...
each network.
entering the connection settings:
l
IP Address
l
Subnet Mask
l
Default Gateway
Click
Apply
to save your changes.
Set how the
device obtains a
named address
from a DNS
server.
Toggle
Automatic DNS
on to discover connected DNS servers automatically (the
default setting), or off to manually specify the DNS servers. Controls to add and
delete addresses in the list, and reorder them are activated when
Automatic DNS
is
toggled off.
Providing Device Logs for Support
Use the System Logs panel to view the device logs. The logs are typically requested by Avigilon Technical
Support to help resolve an issue.
By default, the page displays 100 warning messages from the Logs.
Typically, Avigilon Technical Support assists you to access and filter the logs on this panel to isolate the logs
that they require. You then copy and paste the logs into a text file, save it and send it to Avigilon Technical
Support.
You can filter the logs to display the information that you need:
1. In the drop down list, select the type of application log that you need. The options are:
o
System Logs
o
Boot Logs
o
Web Server Logs
2. In the
Maximum Logs
drop down list, select the number of log messages you want to display each
time.
3. Enter text in the
Filter
field to apply a filter to the log listings.
4. Click the
Sync
button to display the updated logs.
Providing Device Logs for Support
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