Mortara ELI 150 Rx, User Manual, Page: 72 / 76

APPENDIX B
Transmission Troubleshooting Chart
50
LCD Message Problem Correction
TRANSMIT FAILED Unable to transmit ECG. Check phone line. Ensure site number
is valid. Try again.
ERROR-DICOM Not Enabled A DICOM communication was Configure the system to DICOM and reboot.
attempted, but the unit is not
configured for DICOM.
UNABLE TO SAVE ECG No available memory. Press stop to continue. Transmit or mark
records for deletion in the directory.
ECG data too noisy to store. Correct noise and try aquisition/storage again.
DHCP FAILURE The WLAN module failed to get Contact Mortara Technical Service.
an address from DHCP.
DPAC FAILURE WLAN failed to initialize. Contact Mortara Technical Service.
CAN’T CONNECT TO A link to the access point could Ensure the IP address is correct. If problem
ACCESS POINT not be established. persists, contact Mortara Technical Service.
CAN’T CONNECT TO A link to the access point was Ensure the IP address is correct. If problem
REMOTE LINK established, but the link to the persists, contact Mortara Technical Service.
destination failed.
UNABLE TO SAVE ORDER Order storage failed. Attempt to retransmit orders.
UNABLE TO SAVE DICOM order storage failed. Directory full; mark records for deletion or
WORK ITEM delete records.
INCORRECT RESPONSE Connection established, then failed. Connection started but failed; attempt
to reconnect.
NO CUSTOM ID Received orders failed. Previous Custom ID not compatible with
current Custom ID, or no Custom ID.
PAPER QUEUE FAULT Unable to print. Add paper; manually advance page evenly
Paper queue mark not detected past closure point of writer and close writer
as expected. cover and press STOP.
CONNECTION FAILED Unable to transmit or Check for correct baud rate, phone number,
receive ECGs. and cable connections or site number.
None File not successfully transmitted Check share permissions on host device.
via LAN.
None Unable to connect with LAN with Implement hub vs. crossover cable.
crossover cable.