Morphy Richards TURBO GLIDE, Manual

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Troubleshooting
Problem Solution
• No power or not heating up. 1. Check the fuse. Try a new fuse with the same rating.
2. Try a different appliance in the socket as it may be the socket that
is at fault.
3. Check the temperature dial has not been set to MIN.
4. Check the iron has not gone into auto shut-off mode. Wait for it to
heat back up.
• Overheating or not getting hot enough. 1. Adjust the temperature dial to ensure the setting matches that
recommended on the garment or refer to the “temperature guide”
section.
2. Allow the iron to reach temperature and stabilise for 1-2 minutes if
it has just been plugged in, or re-activated after auto shut-off.
• Not steaming or poor steam. 1. Ensure the temperature is set within the steam band and that the
steam level is set to the correct level (refer to the “temperature
guide” section).
2. Check that there is enough water in the tank.
3. Allow the iron to reach temperature before using steam.
4. Perform a self-clean to clear away limescale inside the iron (refer
to “Self Clean” section).
• Dripping from the holes in the soleplate. 1. Ensure the temperature is set within the steam band (refer to the
“temperature guide” section). The iron will not be hot enough to
produce steam if the temperature is set too low.
2. The steam level should be set lower if the temperature is set
lower (refer to the “temperature guide” section) to prevent it from
dripping.
3. Allow the iron to reach temperature before using steam.
• Tripping Electrics. 1. Try using a different socket.
2. Ensure there are no other appliances being used on the same set
of sockets as the iron.
• The filler cap is broken or does not close properly. 1. Call our helpline to order a new replacement filler cap to be sent
out.
• The iron emits some white powder from the soleplate. 1. If the iron is new, this is residue from manufacturing materials and
will diminish after the first couple of uses.
2. If the iron has been used many times, this could be a sign of
limescale build-up and a self clean should be performed. Please
see “Maintaining your iron” section.
• Leaking water. 1. Do not overfill the iron.
2. Ensure the filler cap is closed properly.
RN302000MEE Rev1.qxp_Morphy Richards Instruction Book 17/08/2020 15:03 Page 13