ELECTRA
C
OMFORT
27
2.5. Errors/breakdowns
Others errors/breakdowns non displayed
In case that the boiler has an error/breakdown and it is necessary to call service, don't try
to remove the breakdown by yourself. There is a dangerous of a threat of electric shock
!
Critical
defect
Importance
Reset
Possible cause
Elimination
Archive of
breakdowns
symbol
1
Invalid sensor of heating water
(shunt fault).
Automatic
Invalid sensor or cable fault.
Call service
Err3
2
Invalid sensor of TUV
temperature (shunt fault)
Automatic
Invalid sensor or cable fault.
Call service
Err3
3
Invalid sensor of temperature in
the reference room (shunt fault)
Automatic
Invalid sensor or cable fault.
Call service
Err3
4
Loose of pressure in the heating
system
Manual reset of the boiler
Water underpressure of heating system = under
0,4 bar.
Control tightness of heating
system, fill the water ane reset
the boiler.
Err1
5
Boiler overheating
Manual reset of the
emergency thermostat
The temperature in the boiler is higher than
emergency one - for example the pump
breakdown, breakdownof heating element,
aeration...
Call service
Err2
6
Electronics breakdown
Automatic
Wrong connection of realy mode or TUV mode or
invalid control unit.
Call service
Err4
7
Floor overheating
Automatic
Temperature of heating water set by limitation
thermostat of underfloorheating is higher.
Call service
Err2
8
Breakdown in inlet supply
(overvoltage in the network)
Automatic
Overvoltage on the inlet clamps of the control
unit.
Call service
Err4
99
More than 1 breakdown in one
time.
-
More than 1 breakdown in one time, failures are
displayed in turns.
Call service
-
Table of errors/breakdowns displayed
Breakdown
Possible cause
Elimination
The text „Rele Modul Error“ is displayed after the
boiler start.
Wrongly connected relay mogul, defective relay modul,
defective control system
Restart the boiler, in case that the breakdown has not been
eliminated, call service.
Boiler display is not lightening
Mistake in inlet supply of the boiler, network undervoltage,
invalid control unit or software is missed.
Restart the boiler, in case that the breakdown has not been
eliminated, call service.
Temperature displayed is not in accordance with
real temperature value
Sensor is disconnected or invalid or broken.
Call service.
It is not possible to connect GSM modem
The net falls short of GSM protocol, wrong PIN, defective
GSM modul
Control the PIN code edited by the parameter P29.
Wrong format of user phone number.
Control the format of phone number edited by the parameter
P30, P31, P32.
Wrong format of SMS´ s instruction.
Control the format SMS according to the description in the
chapter "Installing" including interspaces.
Wrong receiver´s data (SIM card in the boiler).
Control if the phone number of SIM card of the boiler is corret
written.
SIM card has not a free memory capacity for receiving of
SMS.
Deleate all SMS from the SIM card of the boiler.
SIM card is blocked by the GSM operator.
Call your GSM operator SIM card of the boiler.
It is not possible to control the boiler by GSM SMS
instruction