Warranty:
The ROF700 is fully covered by a 12 month parts and labour guarantee for installation within the regions of mainland England as detailed on Monarchs National Service Coverage Area, from date of
original purchase. Installations outside this area are automatically covered by a 12 month parts only ‘exchange’ warranty.
PLEASE NOTE - This guarantee has the following conditions, and is not covered by the following.
1. Damage caused by high water pressure, we strongly recommend a 5bar water pressure limiting valve on the inlet to your water supply, where daytime water pressure exceeds a static pressure of
3.5 bar (50psi).
2. This unit is suitable for a mains water supply only.
3. Damage caused by a dirty mains water supply. The installation of an H1038DF (Debris Filter) on the supply to the unit will protect against premature failure of both the membranes and the inline
filters. The majority of debris in water is caused by local authority work on the water main. If notified in advance, by your local water authority, please turn off the water and electrical supply to the
unit.
4. Callouts due to incorrect installation. If you have any queries when installing your ROF700, please call us on 01986 784759.
5. The use of any other tubing than those provided.
6. The effect of a heavily chlorinated supply.
7. Hard water.
8. Under no circumstances plumb in the unit using copper pipe.
9. The installation kit is only covered by the OEM twelve-month parts ‘exchange’ warranty only.
10. Compensation as a result of cancelled appointments, damage caused by, or incorrect installation of the unit. In the unlikely event of a fault, isolate the unit from both power and water.
SERVICE CARE
The manufacturer of your unit includes 50+ years of manufacturing experience, to give you a water purifier that is arguably the most reliable on the market today. One of the aspects
incorporated into the manufacture of your ROF700 is ‘Prevention is better than cure’. To these ends, Monarch strongly recommends that the cartridges are changed no less frequently than every 6
months by a qualified engineer. Monarch is happy to arrange this service for you through their dedicated service engineers. We will of course inform you when this small service is due and arrange a
convenient time for our engineer to call. Therefore please ensure that your guarantee card is returned once installation is complete.
MONARCH NATIONAL SERVICE COVERAGE AREAS - Effective January 2013.
The below postcodes are automatically covered by a parts and labour warranty as set out in the relevant sales brochure for the individual model/range.
B BA BH BN BS CB CM CO CT CV DT GU GL HP IP LE LONDON (to include all postcode with 10 miles outside M25) LU LN ME MK NG NN NR OX PE PO (Mainland Only) RG RH SG SL SN SO SP SS TN
IMPORTANT
Products sold outside the named postcode areas are to be covered strictly by a parts only ‘exchange’ warranty as determined by the model/range of softeners i.e. Monarch ROF700 with
a 12 month parts, Monarch CS range with 5 years parts and CFUs and Scaleouts with 3 years parts. All parts sent back to Monarch are at the expense of the sending parties. All repaired or replaced
items will be returned to the sender on a no charge basis whilst covered by the parts exchange guarantee. Once the parts exchange guarantee has expired, Monarch reserves the right to make a
charge for any postage/delivery, labour and parts charges that is deemed necessary. Monarch will endeavour to keep these charges at the lowest cost whenever possible.
THE ABOVE DOES NOT AFFECT YOUR STATUTORY RIGHTS
