Monarch 9474 Programmer'S Manual Download Page 61

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E R R O R M E S S A G E S

This chapter provides explanations of your printer’s errors. There
are four types of errors:

diagnostic

startup

operation

offline

If you have problems loading supplies or performing maintenance,
refer to the

Operator’s Handbook

. If you have a problem you can’t

solve, contact your Monarch service representative.

Before you call...

Select

Version

from the main menu and press

. The

screen displays information about the software installed in
your machine.

Write down the information and give it to the service
representative when you call.

Error Messages 6-1

Summary of Contents for 9474

Page 2: ...inst harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance wi...

Page 3: ...tting Online Data Streams 3 2 Error Notification 3 3 Data Transmission Errors 3 3 Incorrect Data Errors 3 3 Monetary Symbols 3 4 Commands 3 4 Programming Conventions 3 5 Standard Syntax Guidelines 3 5...

Page 4: ...8 QUICK REFERENCES 5 1 Text Font Sizes 5 1 Fonts 5 1 Parallel Characters 5 2 Rotated Characters 5 2 Character Width in Dots 5 2 Parallel Character Width in Dots 5 3 Bar Codes 5 3 Bar Code Densities 5...

Page 5: ...and Bar Code Fields A 2 Sample Format Data Stream A 2 Sample Batch Data Stream A 2 Line Fields A 3 Sample Format Data Stream A 3 Sample Batch Data Stream A 3 Graphic Images A 4 Sample Format Data Stre...

Page 6: ...iv...

Page 7: ...ats and batch data for downloading to a Monarch 9474 printer Refer to your Operator s Handbook for general setup and maintenance procedures an explanation of data entry and batch control for offline p...

Page 8: ...printing These online formats can also be used offline However formats created offline cannot be used online Batch data Contains the format number and actual data to be printed on the supply Batch dat...

Page 9: ...e printer communications setup must match the setup for the host The options are N Baud rate N Parity N Data flow control N Data bits N Stop bits All online data uses the ASCII American Standard Code...

Page 10: ...r which holds data until it is processed into the respective buffer s D a t a F l o w C o n t r o l The printer uses Xon Xoff or data terminal ready DTR for data flow control DTR flow control is usual...

Page 11: ...For more information on operating the printer refer to the Operator s Handbook 1 From the main menu press d to display Printer Configuration Press e You ll see Enter password _ _ _ _ _ _ _ _ Enter the...

Page 12: ...ress e You ll see Enter Word Length 7 8 8 5 Select the word length you need and press e You ll see Enter Stop Bits 1 2 1 6 Select the stop bits you need and press e You ll see Enter Start XON characte...

Page 13: ...DB 25S connector configured as Data Terminal Equipment DTE For correct operation use all defined pins For PC null modems plug the RS 232 cable into N A serial RS 232 port on the host or protocol conv...

Page 14: ...The cable interface for PC null modems is shown below 9474 PC FG 1 1 FG TD 2 2 TD RD 3 3 RD RTS 4 4 RTS CTS 5 5 CTS DSR 6 6 DSR CD 8 8 CD DTR 20 20 DTR SG 7 7 SG 2 6 Communication Requirements...

Page 15: ...M E S S A G E S T R U C T U R E S 3 This chapter has information and message structures for N Formats N Batch Data Graphic image data is discussed in Chapter 4 Using Graphics Message Structures 3 1...

Page 16: ...dy Your printer is now ready to accept data Send data to the printer just as you would send any print data to a printer from your computer For example if you have a file named FORMAT1 DAT on an MS DOS...

Page 17: ...rors stop the machine which will not resume printing until the operator corrects the error condition All these messages take the system offline I n c o r r e c t D a t a E r r o r s The printer pauses...

Page 18: ...ns that don t have a cent equivalent the character is changed to a space In EBCDIC based systems a is not available Use 94 to print a cent sign C o m m a n d s The following command characters are use...

Page 19: ...i d e l i n e s N A format header must be the first record in your format N Begin the format name with the beginning of string character N Begin a record with a LEADIN character N Make sure the lengt...

Page 20: ...a x G u i d e l i n e s f o r B a t c h e s Read the standard syntax guidelines and note the additional items for batches N A batch header must be the first record in your batch N For a batch header...

Page 21: ...xed or variable length N Price fields You must supply these elements if you need them in your program The message structure used to transmit online format data is shown below followed by an example FO...

Page 22: ...string following a semi colon they will be treated as printable characters Fo r m a t H e a d e r Re c o r d The format header record is constructed as shown below Syntax F LENGTH WIDTH FORMAT NAME p...

Page 23: ...width is 20 millimeters and the format is named TEXTILES Tex t F i e l d Re c o r d The text field record is constructed as shown below Syntax T IFLAG IVALUE ROW COL MAG TFONT C ROT F ROT COLOR p Fiel...

Page 24: ...from the the guide edge zero point at the bottom of the supply and the bottom of the field The zero point is 1 5 mm or 0 060 inches from the bottom of the supply The bottom of the supply is the edge t...

Page 25: ...top of field toward left of supply 2 top of field toward bottom of supply 3 top of field toward right of supply COLOR One character to define the color of a text field Values B Black characters 42H W...

Page 26: ...ent If the field does not change define IFLAG as I and set IVALUE to zero 0 NOTE Do not select incrementing on UPC or EAN bar codes or fields that contain a check digit IVALUE One to three digits to d...

Page 27: ...e supply and the left edge of the field The zero point is 1 5 mm or 0 060 inches from the left edge of the supply The unit of measurement is tenths of millimeters The range must be less than the maxim...

Page 28: ...2 Human readable printed below the bar code NOTE Always use the HR parameter to generate the human readable text for a UPC or EAN bar code If you manually insert human readable text the barcode may no...

Page 29: ...le If the data has an odd number of digits add a leading zero to make the length even Code 39 The start and stop characters must be placed at the beginning and end of the data before it is sent to the...

Page 30: ...d a one digit check digit L i n e F i e l d The message structure below transmits a line field This data stream defines the bit map to form a graphic line field Use the line field to emphasize data by...

Page 31: ...OMMS and must be less than the maximum length of the supply Values 0 2032 COLUMN One to four digits to define the column location of the field on the supply This is the distance from the guide edge ze...

Page 32: ...om the left edge of the supply The line is 5 dots thick Example This example draws a simple 1 inch box starting at row 50 and column 50 on a 2 x 2 5 tag as shown below Format F1 635 508 BOX p L0 50 50...

Page 33: ...0 MODE BATCH_NAME p T print data p B print data p B a t c h H e a d e r Re c o r d The batch header is the first record in the batch data stream Syntax B QUANTITY CUT REP PARTS 0 MODE BATCH_NAME p Fi...

Page 34: ...takeup instead of the knife Values 0 print tags with no backing paper 1 print labels and take up the backing paper REP One to four digits for the supply repetition for cutting and increment decrement...

Page 35: ...increment and can have a value from 1 9999 example AUTO1354 where 1354 equals the increment Example B11 200 2 5 2 0 3 p The batch prints data using format 11 and prints 200 tickets The printer cuts af...

Page 36: ...you don t want to use enter that field number and a semi colon with no print data Example This example contains data to print the label shown below B1 0012 1 01 1 0 C PTEST p T00 TEST FORMAT1 p T01 S...

Page 37: ...does not change omit that field from the later batch When you leave out any field number that was specified in the preceding batch the data used in the preceding batch will print on following batches...

Page 38: ...tor does not add a tag to the total number of tags in a batch In offline operation a batch separator increases the batch count by one tag The command structure is shown below followed by an example If...

Page 39: ...tag with 3 mm stripe Normal length tag with 3 mm stripe S3 3 mm extra length tag with 6 mm stripe 3 mm extra length tag with 6 mm stripe 3 mm extra length tag with 6 mm stripe Format data stream F 12...

Page 40: ...Turn batch separator on print another batch S1 B 12 1 0 1 1 0 C SEP ON p T1 Separators on p T2 Line 2 p T3 Line 3 p T4 Line 4 p T5 Line 5 p Turn batch separator off S0 3 26 Message Structures...

Page 41: ...ream for the graphic image N Place the image into a format To print a format with a graphic image transmit data to the printer in this order Graphic data stream to define the graphic image Format data...

Page 42: ...his pattern with your printer This example shows how black dots and white dots form an image of the letter A To create a data stream for this image start with the bottom row Count the number of white...

Page 43: ...cate strings of same color dots For example 30 black dots ZD 9 white dots ccc Coding Chart Black Dots White Dots dots Code dots Code dots Code dots Code 1 A 14 N 1 a 14 n 2 B 15 O 2 b 15 o 3 C 16 P 3...

Page 44: ...d in offline batch entry the printer assigns a name of GPH where is the ID number assigned here ROW Enter 0 COLUMN Enter 0 LINES Enter 0 DOTS Enter 0 dot codes The first row of dot codes corresponds t...

Page 45: ...cture and syntax as the format data stream does See Standard Syntax Guidelines in Chapter 3 for more information G1 0 0 0 0 p dHsHd p dHsHd p dHsHd p eGsGe p eHqHe p fGqGf p fHoHf p fHoHf p gGoGg p gH...

Page 46: ...G is followed by one or two digits for the graphic number Enter the number you assigned to the graphic in the graphic data stream Values 0 99 ROW One to four digits to define the row location of the g...

Page 47: ...defined earlier in this chapter The graphic is inserted 20 mm from the bottom and 20 mm from the left edge of the supply F11 550 507 LETTER A p G1 200 200 p T0 I 0 400 100 1 1 0 0 B p The following b...

Page 48: ...a S t r e a m Image data usually consists of a large amount of repetitive data Therefore the printer uses a data compression algorithm for the graphic message structure Here s how it works 1 Any imag...

Page 49: ...mpressing consecutive cells repetitive lines of compressed row data can be combined For example if twelve rows have the same data zm a number can be added at the beginning of the line to repeat the li...

Page 50: ...GMGh p 2kHgHk p hGMGh p lGgGl p hGMGh p 2lHeHl p iFMFi p 2mGeGm p iFMFi p 3nGcGn p jEMEj p oFcFo p jEMEj p oGaGo p jEMEj p pFaFp p kHgHk p pFAFp p kHgHk p 3qEAEq p lGgGl p 2rDADr p lHeHl p 3sCACs p lH...

Page 51: ...it needs Uppercase I is the narrowest character and results in the most characters per inch Uppercase M is the widest and results in the fewest characters per inch In the following table uppercase I w...

Page 52: ...UPC HR1 19 2 13 7 0 10 7 UPC HR2 32 0 19 2 0 08 Ro t a t e d C h a r a c t e r s Font Characters Inch Standard 10 Reduced 14 Bold 5 OCR A 10 C h a r a c t e r Wi d t h i n D o t s The dots per charac...

Page 53: ...racter most dots per character Value Font Dots Wide ICG I M 1 Standard 7 14 2 2 Reduced 2 7 1 3 Bold 7 24 3 5 OCR A 16 16 3 6 UPC HR1 12 12 2 7 UPC HR2 10 10 1 Inter character gap B a r C o d e s The...

Page 54: ...alphanumeric 17 48 numeric only 6 87 80 standard density 2 Code 39 I 2 of 5 Code 128 MSI UPC EAN 3 32 6 87 5 83 alphanumeric 11 66 numeric only 5 34 120 standard density 3 Code 39 I 2 of 5 Code 128 M...

Page 55: ...vertical line widths Line Width Line Number Appearance Inches MM 1 005 13 2 010 26 3 015 40 4 021 53 5 026 66 6 031 79 7 036 92 8 042 1 06 9 046 1 16 10 052 1 32 11 057 1 44 12 062 1 57 13 067 1 70 1...

Page 56: ...II Code Symbol Description 128 Hashed box 129 Pound or Lira 130 Yen 131 Kronna 132 Deutsche mark 133 Markka 134 Schilling 135 Half sign 136 Rupee C o d e 1 2 8 Fu n c t i o n C o d e s The following t...

Page 57: ...no no yes yes yes no no no yes yes yes yes yes no yes yes no no no no _ underscore yes yes no no no yes yes yes no no no yes yes yes no no yes yes yes yes no no apostrophe yes yes no no no yes yes no...

Page 58: ...characters not at actual size Human Readable 1 and Human Readable 2 are not available offline E n g l i s h M e t r i c C o n v e r s i o n Standard Reduced Bold OCR A Human Readable HR2 Human Readab...

Page 59: ...2 000 508 2 025 514 2 050 520 2 075 527 2 100 533 2 125 540 2 150 546 2 175 552 2 200 558 2 225 565 2 250 571 2 275 578 2 300 584 2 325 590 2 350 597 2 375 603 2 400 609 2 425 616 2 450 622 2 475 628...

Page 60: ...250 1333 5 275 1340 5 300 1346 5 325 1352 5 350 1359 5 375 1365 5 400 1371 5 425 1378 5 450 1384 5 475 1390 5 500 1397 5 525 1403 5 550 1409 5 575 1416 5 600 1422 5 625 1429 5 650 1435 5 675 1441 5 7...

Page 61: ...upplies or performing maintenance refer to the Operator s Handbook If you have a problem you can t solve contact your Monarch service representative Before you call N Select Version from the main menu...

Page 62: ...plays the following messages when you turn the power on Messages are listed in the order they appear If the printer stops at one of these messages turn the power off Wait at least 10 seconds then turn...

Page 63: ...ssage is displayed every time the printer is powered up until the counter is reset by a service technician Enter new time 00 01 04 HH MM SS Press e to keep the time shown or to skip the prompt Type ne...

Page 64: ...program where the error originated such as Batch Control or Format Entry Warning and error messages can be Informative messages The printer displays an informative message for several seconds then re...

Page 65: ...is loaded Load the right supply and press e Printing suspended until exit While printing you have selected Batch Control to check the print queue Printing will resume when you exit Batch Control Unass...

Page 66: ...more than once in the Entered Char portion of your cost code Type the cost code again without repeating any characters Field bad font barcode The font or barcode for the field number shown is not defi...

Page 67: ...print Let the printer cool before continuing Insufficient memory There is not enough memory available for the item you are trying to store Delete formats or batches to free memory Knife jam The knife...

Page 68: ...he 9474 will also display this message if the backing paper takup reel is full the printer is out of stock or the stock is the incorrect size for the format that was loaded C o m m u n i c a t i o n E...

Page 69: ...o r s The following errors occur during data entry or test printing The messages are listed in alphabetical order Message Description Action CD verify failed You entered an incorrect check digit in a...

Page 70: ...or these fields Check your data to be sure it is correct then enter the data again Must be an even of characters You are trying to enter an odd number of characters for an I 2 of 5 bar code field Chec...

Page 71: ...modify a format used by a batch that is printing or waiting to print Be sure you are trying to modify the right format Wait until the batch that uses the format has printed then modify the format I 2...

Page 72: ...ont magnification value that is outside the valid range of 1 10 Invalid supply length The specified supply length is longer or shorter than the printer can print Invalid supply width The specified sup...

Page 73: ...sure you are trying to delete the right field Remove the field you want to delete from the subfield or merged field Then try to delete the field again Vertical Horizontal out of range You entered a f...

Page 74: ...ield Insufficient or incorrect data was used to create a barcode field Invalid command An unknown command was received Invalid cut value The cut value is not 0 or 1 Invalid data field A field specifie...

Page 75: ...r too long The format or batch name is longer than 8 characters No field to create format The format you are sending contains no fields Qnty Mult out of range The print quantity or print multiple is o...

Page 76: ...TR went inactive Check communication setup at the host Receive framing error Host communication protocol doesn t match machine Check communication setup at the host Receive overrun error Host communic...

Page 77: ...M P L E D ATA S T R E A M S A This appendix contains sample data streams for formats batches and graphics The illustrations show the tags that are printed from these data streams Sample Data Streams...

Page 78: ...r m a t D a t a S t r e a m F1 0550 0507 ONLINE p T00 I 000 0475 0050 1 1 0 0 B p T01 I 000 0406 0050 1 1 0 0 B p T02 I 000 0017 0253 1 1 0 0 B p B00 I 000 0124 0093 1 1 0 0177 1 p S a m p l e B a t...

Page 79: ...ields to create a box S a m p l e Fo r m a t D a t a S t r e a m F2 0550 0507 BOX p L0 50 50 0 304 10 p L1 50 50 1 304 10 p L2 50 304 0 304 10 p L4 304 50 1 316 10 p S a m p l e B a t c h D a t a S t...

Page 80: ...p dHsHd p eGsGe p eHqHe p fGqGf p fHoHf p fHoHf p gGoGg p gHmHg p hGMGh p hGMGh p hGMGh p iFMFi p iFMFi p jEMEj p jEMEj p jEMEj p kHgHk p kHgHk p lGgGl p lHeHl p lHeHl p mGeGm p mGeGm p nGcGn p nGcGn...

Page 81: ...e Fo r m a t D a t a S t r e a m F3 0550 0507 GRAPHIC p T0 I 0 400 100 1 1 0 0 B p G3 200 200 p S a m p l e B a t c h D a t a S t r e a m B3 1 1 1 1 0 1 LETTER A p T0 LETTER A GRAPHIC p Sample Data St...

Page 82: ...He p fGqGf p 2fHoHf p gGoGg p gHmHg p 3hGMGh p 2iFMFi p 3jEMEj p 2kHgHk p lGgGl p 2lHeHl p 2mGeGm p 3nGcGn p oFcFo p oGaGo p pFaFp p pFAFp p 3qEAEq p 2rDADr p 3sCACs p 2tBABt p 3uCu p vAv p S a m p l...

Page 83: ...Code B does not have control characters Code C character set contains pairs of numbers In code C each bar pattern represents a pair of numbers ranging from 00 to 99 When the data contains at least fo...

Page 84: ...e numbers in a row an even number of them print in code C N If there are four or more numbers in a row with an odd quantity e g 7 numbers in a row one of them prints in code B N All other alphanumeric...

Page 85: ...e again This time data is underlined when the character set changes The bar code for data arranged like this Bar code 1 Data 1234ABC5678DEF is wider than data arranged like this Bar code 2 Data 123456...

Page 86: ...bar code Density Numeric Data Alpha numeric Data 1 17 48 8 74 2 11 66 5 83 3 8 74 4 37 Q u i e t Z o n e When you estimate the area you ll need for the bar code remember to add the length of the quiet...

Page 87: ...characters when defining a code 128 field Format Entry N data when printing a batch Data Entry Enter the special 128 function codes as follows to select this Press these keys function code F2 then 1 f...

Page 88: ...reference only they are not decimal values Code Code Code Bar Pattern Value A B C B S B S BS 0 S SP 00 2 1 2 2 22 1 01 2 2 2 1 22 2 02 2 2 2 2 21 3 03 1 2 1 2 23 4 04 1 2 1 3 22 5 05 1 3 1 2 22 6 06 1...

Page 89: ...40 H H 40 2 3 1 1 13 41 I I 41 2 3 1 3 11 42 J J 42 1 1 2 1 33 43 K K 43 1 1 2 3 31 44 L L 44 1 3 2 1 31 45 M M 45 1 1 3 1 23 46 N N 46 1 1 3 3 21 47 O O 47 1 3 3 1 21 48 P P 48 3 1 3 1 21 49 Q Q 49 2...

Page 90: ...42 82 DC2 r 82 1 2 1 2 41 83 DC3 s 83 1 1 4 2 12 84 DC4 t 84 1 2 4 1 12 85 NAK u 85 1 2 4 2 11 86 SYN v 86 4 1 1 2 12 87 ETB w 87 4 2 1 1 12 88 CAN x 88 4 2 1 2 11 89 EM y 89 2 1 2 1 41 90 SUB z 90 2...

Page 91: ...ith lines 3 18 buffer input 2 1 C cable interface 2 5 character codes 5 6 5 7 characters flow control 2 2 code 128 function codes 3 15 restrictions 3 15 code 128 function codes 5 6 5 7 coding chart gr...

Page 92: ...4 human readable characters bar codes 3 14 I input buffer 2 1 input characteristics 2 1 international pricing symbols 3 4 introduction 1 1 L line thickness 5 5 line field record 3 16 3 18 example 3 18...

Page 93: ...batch header 3 19 3 21 batch separator 3 24 format 3 8 format header 3 9 graphic data 4 5 4 7 graphics 4 4 4 6 4 8 line field 3 16 3 18 text field 3 9 3 11 T text field record 3 9 3 11 example 3 11 te...

Page 94: ...Index 4...

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