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General Information
2004 • LaPalma
If you are having warranty work done, be sure to have your warranty
registration papers with you. All work to be performed may not be covered
by the warranty; be sure to discuss additional charges with the service
manager. Keep a maintenance log of your motorhome service history. This
can often provide a clue to the current problem.
Make a written list of specific repairs needed. It is important the service
manager be aware of all previous work which has been done on your
motorhome. For example: if the motorhome has been repaired due to an
accident. While this may not seem important, it could have a significant
effect on the dealer’s diagnosis of a problem.
Don’t leave a list of 20 items to be serviced and expect to have the
motorhome back by 5:00 p.m. If you list a number of items, and must have
your motorhome back by the end of the day, discuss the situation with the
service manager and list items in order of priority. Some items may not be
able to be repaired due to work loads or parts availability. Expect to make a
second appointment for work not completed or for the long, drawn-out repair
item.
Please don’t be offended when you are told you cannot watch the work
being done. Many service area insurance requirements forbid the admission
of customers into the service work area.
Check out the service or repair job when you pick up your motorhome
and notify the service manager of any dissatisfaction. If circumstances
prevent returning for immediate corrective work, make an appointment as
soon as possible.
.
Prepare for the
Appointment
Prepare a List
No Looking Over
the Technician’s
Shoulder
Be Reasonable With
Your Requests
Inspect the Work
Properly
Summary of Contents for LaPalma
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Page 82: ...2 82 2004 LaPalma Driving Safety Weight Label...
Page 86: ...2 86 2004 LaPalma Driving Safety Example Tire Chart modified Example Tire Chart...
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