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Chapter 7: Troubleshooting and support

MobileView PENTA Installation Manual

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Summary of Contents for PENTA

Page 1: ...PENTA Installation Manual UM TR 1210 ...

Page 2: ...found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harm...

Page 3: ...necting to the DVR 43 Remote desktop connection 44 Local resources 45 Date and time settings 46 Committing DVR changes 47 System configuration 48 Deleting files after setup 64 Chapter 5 Optional hardware installation 67 Installing the accelerometer 68 Configuring the accelerometer 69 Installing an impact sensor 73 Installing a panic button 74 Installing a microphone 76 Installing a GPS unit 78 Cha...

Page 4: ...sources 90 Appendix A Checklists and worksheets 91 DVR installation checklist 92 DVR viewer configuration checklist 94 Vehicle layout 97 Appendix B Templates and dimensions 101 Camera mounting plate template 102 DVR base plate 103 DVR assembly dimensions 104 Index 105 ...

Page 5: ...MobileView PENTA Installation Manual iii ...

Page 6: ......

Page 7: ...TA including minimum hardware and software requirements and the steps you need to perform before installing configuring and using MobileView PENTA Content About this manual 2 Product overview 2 Retrieving and viewing images 4 Product contents 4 System requirements 5 Other requirements 5 References and related documents 6 ...

Page 8: ...d file sharing Read these instructions and all related documentation before installing or operating this product The most current versions of this and related documentation are available from technical support Refer to Contacting us on page 89 for instructions on contacting technical support Note A qualified service person complying with all applicable codes should perform all required hardware in...

Page 9: ...rage capacity by changing your recording speed selected resolution and drive size The DVR begins capturing video within 90 seconds of receiving the vehicle s ignition signal It continues to capture data while that signal is present and for a programmable shutdown delay period after the vehicle ignition signal expires Surveillance and event based video data is stored on a mobile rated removable har...

Page 10: ...tion you can view or observe live video and log data stored on the DVR You can also transfer recorded data to long term storage media such as DAT tapes or recordable CDs Note An Ethernet crossover cable is required to connect the DVR to the viewing station via a wired Ethernet connection Product contents The MobileView PENTA system consists of a digital video recorder DVR assembly that includes DV...

Page 11: ...VD RW drive Ethernet crossover cable Other requirements Make sure you have access to the tools you will need to complete the installation BNC crimper Cat 5 Ethernet crossover cable Cat 5 Ethernet patch cable Drill and bits up to 5 8 in Electrical connections ends lugs etc Electrical tape Electrical voltmeter Extension cords General tools Heat shrink Hole saws up to 1 1 8 in Laptop viewing station ...

Page 12: ...t the following documents MobileView Fleet Manager User Manual P N 1056730 MobileView Video Manager User Manual P N 1056729 MobileView Sideye Camera Installation Instructions P N 1032731 MSS 7007 00 FF Camera Installation Instructions P N 1038137 You may also want to see the documentation for your cameras and other products for installation and setup information ...

Page 13: ...vides information on determining a system layout and installing the hardware components Content System layout 8 Camera cable guidelines 9 Installing camera assemblies 10 Surface mounted cameras 10 Flush mounted cameras 12 Adjusting the camera s field of view 13 Mounting location adjustments 15 ...

Page 14: ...e 2 Typical eight camera setup with fields of view shown 1 Front door camera Front of the bus over the driver s head looking at the front passenger entry 2 Forward facing camera Front of the bus looking in front of the bus 3 Front to rear camera Front of the bus looking down the center aisle to the back 4 Rear exit camera Across from the back door looking at the back doorway 5 Rear to front camera...

Page 15: ...the cables When passing cables through tapping plates or metal sidewalls of the vehicle if possible insert grommets in the holes to protect the cables If it is not possible make sure that the protective outer CL2 jacket is maintained when passing the cables through the holes When pulling cable through the conduit do not jerk or overpull the cables These actions will stretch and damage the cable If...

Page 16: ...nd monochrome Cameras supported by the MobileView system provide a 1 0 Vp p composite analog video signal at 75 Ω CCTV standard Note In some installations it is necessary to use a metal tapping plate behind the mounting surface If you are using a tapping plate prepare it the same way as the mounting surface Drill a cable entry hole and mounting holes in the appropriate locations Surface mounted ca...

Page 17: ... a 3 4 in 20 mm interior diameter grommet on the cable entry hole or where feasible 5 Connect the video and power cables to the camera and then feed the excess cable into the vehicle s duct area 6 Mount the camera and mounting plate onto the vehicle surface and tapping plate if used Do not put the screw in the center of the mounting hole slot Figure 5 7 To align the camera s field of view see Adju...

Page 18: ... glass camera cover has countersunk holes in the back face that cover the two housing screws The housing and bezel screws are separated to allow access to the camera for focusing and adjusting while the housing is held firmly in place To flush mount a camera housing 1 Leave at least 6 in 152 mm of clearance behind the mounting location 2 Cut a 3 25 x 3 25 in 83 x 83 mm hole in the appropriate loca...

Page 19: ... of view below 8 Attach the cover plate to the housing Figure 8 below If you are installing a square housing you must drill two additional mounting holes for the cover plate Figure 7 Camera housing installation Angled flush mount housing Square flush mount housing Figure 8 Cover installation Angled flush mount cover Square flush mount cover Adjusting the camera s field of view Depending on the cam...

Page 20: ...le 3 Retighten the pivot screws Figure 9 Adjusting the camera s vertical angle Surface mount cameras are configured at the factory to be installed onto the ceiling of the vehicle You can rotate the camera lens if you are installing a surface mount camera on the side of the vehicle See Figure 10 below To rotate the camera lens 1 Loosen the set screw on the top of the camera assembly 2 Rotate the ca...

Page 21: ...cle For cameras mounted on the street side of the bus or surface mounted facing backward you may need to invert the camera Figure 11 below shows the default orientation of a camera mounted on the curb side of the bus the back of the bus or in a forward facing position on the dashboard Note that the lens set screw and the wiring harness are at the top of the camera Figure 11 Loosening the camera fr...

Page 22: ...ce mounted facing backward remove the two side set screws and lift the camera out of its bracket 2 Rotate the entire camera assembly 180 3 Insert the camera into the bracket and replace the set screws The lens set screw and the wiring harness should be positioned at the bottom of the camera Figure 13 below Figure 13 Reattaching the camera to the mounting bracket 1 Lens set screw 2 Wiring harness ...

Page 23: ...Chapter 2 Camera installation MobileView PENTA Installation Manual 17 ...

Page 24: ...Chapter 2 Camera installation 18 MobileView PENTA Installation Manual ...

Page 25: ...erview 20 Locating the DVR 20 Mounting the DVR 21 Wiring 22 Connectors and cable harnesses 23 Connecting the DVR 23 J1 input power connections 24 Battery disconnect systems 26 J2 audio and status connections 28 J3 digital input channel connections 30 J4 camera power connections 32 J5 analog audio out and relay output connections 35 J6 video input connections 38 Maintenance plug 39 ...

Page 26: ... 1 PENTA main housing 2 PENTA storage caddy Locating the DVR A mobile DVR is normally mounted within the vehicle s electronics enclosure Such enclosures vary in size and location depending on the vehicle make and model In general the electronics enclosure provides adequate space for the DVR For most vehicles this is located behind the driver and is typically lockable and climate controlled When de...

Page 27: ... in undesired performance To mount the DVR housing 1 On a flat stationary and vibration resistant surface use the DVR mounting plate as a template to mark and drill four mounting holes See Appendix B Templates and dimensions on page 101 for the templates and dimensions and details on DVR mounting plate bolthole patterns 2 Using bolts locking washers and nuts mount the DVR base plate to the vehicle...

Page 28: ...devices are made on the DVR s side panel Figure 16 Figure 16 DVR side panel connections 1 J6 video input connector 2 GPS 3 COM3 COM2 4 J3 digital input connector 5 Gigabit network 6 J5 analog and relay connector 7 USB 3 USB4 8 Mux 9 J1 power input connector 10 Power In Fuse 11 J2 audio and status LED connector 12 J4 camera power connector 13 5V 12V Power Out Fuse ...

Page 29: ...of installation Only the J6 video input connector requires the use of a harness Figure 17 Cable harness connections J1 Power input connector J2 Audio and status LED connector J3 Digital input connector J4 Camera power connector J5 Relay and analog connector J6 Video input connector Connecting the DVR The subsequent sections provide information needed to attach field wires directly to the J connect...

Page 30: ... we recommend external inline fusing with the main power and ignition inputs as shown in Figure 18 below The J1 connector uses both locking clips and retaining screws to ensure that it does not disconnect during operation By design this makes the connector logistically difficult to remove To remove the connector fully loosen the retaining screws and gently rock the connector side to side while pul...

Page 31: ...hicle voltages of 12 and 24 VDC 5 After confirming voltages and polarities are correct remove the power plug the connector into the J1 receiver and then tighten the retaining screws J1 harness connections The J1 harness couples a 6 pin Molex type connector to the J1 connector Figure 19 below This arrangement provides dedicated termination points for main power ground and ignition Common and specif...

Page 32: ...ndard wiring configuration and delay off wiring configuration Standard wiring configuration Sites that shut down the DVR before activation of the source disconnect device commonly use the standard wiring configuration as shown in Figure 20 below Refer to instructions on using the maintenance plug for manually shutting down the DVR Figure 20 Standard power and ignition wiring diagram Delay off wiri...

Page 33: ... wired exactly the same as above but is fixed at 10 seconds Figure 22 Alternative power and ignition wiring diagram 24 VDC Figure 22 above depicts integration of a delay before break relay from ABB Incorporated into the power and ignition circuit of a PENTA DVR The relay specified works with 24 VDC systems Model KRDB2110S is wired exactly the same as above but is fixed at 10 seconds The relays sho...

Page 34: ...ware devices can be found in Chapter 5 Optional hardware installation on page 67 The J2 connector uses retaining screws to ensure that it does not disconnect during operation By design the connector is easily removed if the retaining screws are fully disengaged and a slight force perpendicular to the connector is applied Ensure that the retaining screws are fully engaged or unwanted disconnection ...

Page 35: ... status devices The devices are equipped with one red and green LED The red LED is reserved for connection to the camera output and the green LED to the software output For more information see Installing a panic button on page 74 J2 harness connections The J2 harness couples a 14 pin Molex type connector to the J2 connector see Figure 24 below This arrangement provides dedicated termination point...

Page 36: ...ls over 1V RMS can cause result in distorted audio J3 digital input channel connections The MobileView PENTA provides eight digital inputs on the ten terminal Phoenix connector labeled J3 see Figure 25 on page 31 Connection of specific terminals to optional hardware devices is detailed in Chapter 5 Optional hardware installation on page 67 The J3 connector uses retaining screws to ensure that it d...

Page 37: ... link jumper connects the DVR electrical ground to the digital ground For special installations where a digital input electrical reference return is different from the DVR electrical ground or where ground isolation is needed remove the ground link jumper and attach the alternate ground reference to connector J3 terminal 10 WARNING Never connect the MobileView PENTA electrical ground or chassis to...

Page 38: ... 8 9 Black Ground J3 10 10 Green 12V Digital 1 J3 9 11 Green 12V Digital 2 J3 9 12 Green 12V Digital 3 J3 9 13 Green 12V Digital 4 J3 9 14 Green 12V Digital 5 J3 9 15 Green 12V Digital 6 J3 9 16 Green 12V Digital 7 J3 9 17 Green 12V Digital 8 J3 9 18 Black Ground J3 10 J4 camera power connections MobileView PENTA provides two 12 VDC camera power outputs on the four terminal Phoenix connector label...

Page 39: ... DVR must be considered when calculating the current draw J4 harness connections The J4 harness couples eight two pin Molex type connectors to the J4 connector see Figure 28 below This arrangement provides dedicated termination points for each camera power connection Common and specific usage of each termination is provided in Table 4 on page 34 Figure 28 J4 harness camera power connection PENTA 8...

Page 40: ...R CH 6 2 Black GND J4 4 7 1 Red 12V J4 2 CAM PWR CH 7 2 Black GND J4 4 8 1 Red 12V J4 2 CAM PWR CH 8 2 Black GND J4 4 9 1 Red 12V J4 1 CAM PWR CH 9 PENTA 16CH 2 Black GND J4 3 10 1 Red 12V J4 1 CAM PWR CH 10 PENTA 16CH 2 Black GND J4 3 11 1 Red 12V J4 1 CAM PWR CH 11 PENTA 16CH 2 Black GND J4 3 12 1 Red 12V J4 1 CAM PWR CH 12 PENTA 16CH 2 Black GND J4 3 13 1 Red 12V J4 2 CAM PWR CH 13 PENTA 16CH 2...

Page 41: ...onnection Analog input The DVR provides two analog inputs These inputs convert the continuous voltage sensed at the terminal into a discrete numeric representation of the instantaneous value Once converted analog values above or below set points can be identified as discrete events against which specific system responses can be programmed A potential usage of the analog input is tracking temperatu...

Page 42: ...ied voltage input variables The value of VOUT is determined by the formula below Vout R2 Vin R1 R2 Since DVR analog inputs support a maximum voltage input of 30 VDC Vout is always 30 VDC For most applications R2 can be set to 10 kΩ and the value of Vin is the full scale value of the voltage input to be measured Solving the above equation for variable R1 allows simple calculation of its required va...

Page 43: ...J5 harness connections The J5 harness couples a ten pin Molex type connector to the J5 connector Figure 30 Except for audio output this arrangement provides dedicated termination points for each connection Common and specific usage of each termination point is provided in Table 5 Figure 31 J5 harness analog audio output and relay connection Table 5 J5 harness pinout 10 pin Molex Color Use J5 block...

Page 44: ...screws are fully engaged or unwanted disconnection may occur Figure 32 J6 video input connection J6 harness connections The J6 harness couples eight or sixteen BNC barrel type connectors to the J6 connector see Figure 33 below This arrangement provides dedicated termination points for each video input Each BNC is color coded and labeled to indicate the assigned video input number See Figure 33 bel...

Page 45: ... 10 PENTA 16 CH Red Video Input Channel 10 11 PENTA 16 CH White Video Input Channel 11 12 PENTA 16 CH Blue Video Input Channel 12 13 PENTA 16 CH Brown Video Input Channel 13 14 PENTA 16 CH Orange Video Input Channel 14 15 PENTA 16 CH Purple Video Input Channel 15 16 PENTA 16 CH Grey Video Input Channel 16 Maintenance plug The maintenance plug Figure 34 lets you start or shut down the MobileView PE...

Page 46: ...R enters a normal operating state Removal of the maintenance plug has no affect on the system If the ignition input is deactivated the system s shutdown timer sequence will activate Upon expiration of the shutdown dwell time the DVR shuts down Shutdown To shut down the DVR while it is running normally or during the delayed shutdown time insert the maintenance plug into either the upper or lower PS...

Page 47: ...mitting DVR changes 47 System configuration 48 Vehicle setup 50 Camera setup 51 Audio setup 56 Alarm events 57 I O devices 59 System options 61 Deleting files after setup 64 Stopping the DVS server 64 Deleting files 65 Restarting the DVS server 65 Installing the accelerometer 68 Configuring the accelerometer 69 Synchronizing the accelerometer 69 Calibrating the accelerometer 70 Viewing acceleromet...

Page 48: ...Watchdog on off 81 LEDs and relays 81 GPS testing 82 Real time inputs 82 Analog inputs 83 Voltages and temperatures 84 Relay testing 84 Fan and fuse status 84 Status indicators 84 Logging off 84 Video manager program 85 Troubleshooting 88 Contacting us 89 Online resources 90 DVR installation checklist 92 DVR viewer configuration checklist 94 Vehicle layout 97 Camera mounting plate template 102 DVR...

Page 49: ... Network Connections 3 Set the laptop s IP address and subnet as follows IP address 192 168 0 99 Subnet 255 255 255 0 4 Open the Video Manager application from the laptop by double clicking the MobileView icon shown below 5 If the DVS Connections dialog box does not automatically open Figure 35 on page 44 click OPEN to display the available connections 6 Find the DVR listing in the the Machine col...

Page 50: ...oes not work 2 On the laptop click Start Settings Network Connections 3 Set the laptop s IP address and subnet as follows IP address 192 168 0 99 Subnet 255 255 255 0 4 Open a remote desktop connection by clicking Start Programs Accessories Communications Remote desktop connection Alternatively you can also click Start Run and type mstsc exe in the run box 5 Enter the DVR s IP address the default ...

Page 51: ...f from the menu and then click OK Local resources By default the Remote Desktop Connection program uses resource mapping to make certain system resources available between the connected computers Shared resources include sound peripheral communication ports printers mass storage drives and other plug and play devices The MobileView DVR does not function properly when its local resources are remapp...

Page 52: ... Resources tab Date and time settings Time and date parameters must be set on the DVR to correctly capture time stamped images These parameters include configuring the time zone automatic adjustment for daylight saving time and identification of a network timeserver for systems without a GPS antenna installed Note Timeserver settings require a wireless connection to a network time protocol NTP ser...

Page 53: ... 6 Select the Internet Time tab and adjust time server settings This step is optional 7 Click Apply 8 Since these changes are being made to write protected drive C be sure to commit the changes and reboot the DVR See Committing DVR changes below Committing DVR changes The C drive on the DVR is write protected Any changes to the OS or registry such as setting the time zone or loading an application...

Page 54: ...ure that it has focus c Press Alt F4 to display the Shut Down Windows dialog box d Select restart from the menu and then click OK The remote desktop session closes The changes take effect upon restart Figure 38 Commit command window System configuration Each MobileView PENTA DVR must be configured based on system installation and usage requirements Configurations therefore vary from install to ins...

Page 55: ...ration dialog box The System Configuration dialog box displays a series of pages in the right pane These are similar to the tabbed pages displayed in other dialog boxes but are opened and closed using command buttons described below The buttons open these pages Vehicle Setup Defines general properties of the DVR within the vehicle Camera Setup Defines the video recording settings for each individu...

Page 56: ...typically represents the description of the property to which the vehicle is assigned If installed this text entry should match the depot ID stored in the Fleet Manager System The vehicle ID is the actual machine name of the DVR as seen in the MobileView network and must be unique 3 Designate the DVR tracking mode Select Mobile recorder if the system has GPS information Systems with no current or ...

Page 57: ...eral camera options To access other options click the appropriate button General Defines camera names picture resolution color depth and frame rates Compression Defines compression parameters Security Defines embedded security content for captured video Camera control Allows fine adjustments to capture images Option settings are applied to individual cameras If you want to apply the same settings ...

Page 58: ...ure 3 Check the Record images box to record the selected camera 4 Enter a camera name and abbreviation for the selected camera 5 Set the frame capture rate for the selected camera 6 Set the picture resolution to the desired value Refer to Table 7 on page 53 for supported resolution sizes Higher resolution results in larger video file sizes and better image quality Lower resolution results in small...

Page 59: ... compression options Figure 42 on page 54 2 Click a camera tile from those presented along the top of the window to select the camera to configure 3 Move the compression slider left lower or right higher to achieve the desired compression level Lower compression results in larger video file sizes and better image quality Higher compression results in smaller video size and reduced image quality 4 ...

Page 60: ...indow to select the camera to configure 3 Ensure the Restrict local viewing only check box is clear If the box is checked Video Manager running from a remote computer will be unable to view video from the selected camera 4 Ensure that all options under Image authentication are checked If these boxes are not checked Video Manager may display incorrect machine information during playback of archived...

Page 61: ...ick a camera tile from those presented along the top of the window to select the camera to configure 3 Move the image control sliders left lower or right higher to achieve the desired video compensation levels These changes have little discernable effect on video file sizes 4 Click the Reset Settings button to restore the system default values 5 Click Apply Settings to All Cameras to copy the curr...

Page 62: ...the vehicle check the Record audio check box If this check box is clear routine audio is not recorded Note Changing this selection reinitializes the data acquisition system and purges all stored audio and video data 3 Ensure that the Local audio play only check box is clear If the box is checked Video Manager running from a remote computer will be unable to playback audio from the recorder 4 Edit ...

Page 63: ...ents page is broken into five main sections Event List Lists all events programmed in the DVR Event Settings Defines basic event configuration settings Event Activation Defines the input and state required to activate the event Activation Schedule Defines a schedule when the event is active Event Reaction Defines reactions that occur when the event activates Aside from recording video events are t...

Page 64: ...Mask time refers the amount of time any actions associated with the alarm event are masked Hold time refers to the amount of time an alarm event is halted 4 Define the input that activates the event from the available options in the Event Activation section You can only specify one activation input per event 5 If using time based activation define a schedule in the Activation Schedule section 6 De...

Page 65: ...stallation Error Bookmark not defined In Figure 21 and Figure 22 on page 27 digital input 7 has been designated as the event activation trigger and Shut down immediately is the event reaction I O devices Click I O Devices in the System Configuration dialog box to open the I O Devices page Figure 47 on page 60 The I O Devices page is divided into three main sections I O naming Defines a plain Engli...

Page 66: ...elect which cameras display on each MUX output under the Multiplexer camera selection section Note PENTA only supports MUX channel 1 Setting cameras to other MUX channels will have no effect 4 Set the cycle dwell time for each MUX channel under the Multiplexer Settings section Cycle dwell time refers to the amount of time each assigned camera is displayed on the MUX output 5 Click Apply to save th...

Page 67: ... allowances within the surveillance file System settings Defines the ignition off delayed shutdown time for the DVR Camera settings Defines the system camera count and reaction to ignition off and video restoral Archive settings Defines parameters for automatically purging archive files Options in this section affect how the DVR operates at a low level Exercise caution when modifying any of these ...

Page 68: ...e system checks for the return of that signal at the specified interval The minimum setting is 10 seconds Set the camera shutdown dwell time This is amount of time the DVR will continue recording after the vehicle ignition has been turned off This setting should be less than or equal to the system shutdown dwell time Note The camera shutdown dwell time does not override the system shutdown dwell t...

Page 69: ...able on the drive where the data file resides This should be the full size of the storage drive Space to allocate The amount of disk space to allocate on the storage drive for the system data file expressed as a percentage of the total space available As the storage drive should not be used for any other storage purpose this setting should always be set to 100 for normal operation Video data The a...

Page 70: ...eated during installation and testing These files may have data with incompatible time codes out of sequence cameras and bad naming conventions that can affect system performance In certain circumstances failure to perform these deletions may result in loss of video data Deleting these files ensures that final configurations work properly Before starting it is helpful to understand the DVR s drive...

Page 71: ...te Do not delete the outgoing folder itself 3 Navigate to drives E and F and delete all files and directories Restarting the DVS server After completing the steps in Deleting files above restart the DVS server To restart the DVS server 1 Reopen the Services control panel 2 Double click the DVS_Server service 3 Select Start to start the service The system recreates new versions of the deleted files...

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Page 73: ...utton microphone and GPS unit Content Installing the accelerometer 68 Configuring the accelerometer 69 Synchronizing the accelerometer 69 Calibrating the accelerometer 70 Viewing accelerometer data 70 Configuring DVR accelerometer alarm events 70 Enabling the accelerometer in the INI file 72 Installing an impact sensor 73 Installing a panic button 74 Installing a microphone 76 Installing a GPS uni...

Page 74: ...ay contribute to erroneous activations Ensure that the mounting location is not subject to exposure to liquids during vehicle cleaning Damage or corrosion of components may result if unit is sprayed down with water or other cleaning liquids Figure 49 Accelerometer 1 This side faces the front of the vehicle To install the accelerometer 1 Using the accelerometer as a template mark the locations of t...

Page 75: ...op connection on page 44 2 Stop the DVS server See Stopping the DVS server on page 64 3 On the DVR desktop double click the shortcut labeled MobileView PENTA Hardware Monitor The configuration software opens shown below Caution Ensure that the DVR is off when connecting or disconnecting the accelerometer device Synchronizing the accelerometer Click Synchronize accelerometer to configure the accele...

Page 76: ...view the data click View Accelerometer With the accelerometer on a flat surface the minimum and maximum values shown for the Z axis should be near 1 and the minimum and maximum values for the X and Y axes should near 0 as shown in Figure 50 below Figure 50 Accelerometer data Configuring DVR accelerometer alarm events Once the accelerometer is calibrated you can close the MobileView PENTA Hardware ...

Page 77: ...alarm event 1 In Video Manager open the Alarm Events page See Alarm events on page 57 for more information on displaying this page 2 Click Add new event and enter a description such as Accelerometer 3 Select the axis which must exceed the G value entered next to activate the event If multiple axes are selected any one that exceeds the value will activate the event 4 Enter a set point in Gs A typic...

Page 78: ...er operation requires that you change the INI file Details on this change are outlined below Caution Using extreme caution when editing system INI files Unspecified changes may result in unexpected system behavior or data loss To enable accelerometer functionality 1 Establish a remote desktop connection to the DVR 2 Shut down the DVSS_Server See Stopping the DVS server on page 64 for more informat...

Page 79: ...u have tested its functionality on each vehicle The impact sensor should be mounted on a flat stable surface and secured to the frame of the vehicle The mounting surface must not be subject to vibrations Impact sensor installation requires use of a 10 kΩ 1 4 W resistor To avoid possible shorts ensure resistor leads are insulated with heat shrink preferred or electrical tape To install the impact s...

Page 80: ...put 2 J3 terminal 2 Install a 10 kΩ 1 4 W resistor between J3 terminal 2 and J3 terminal 9 Figure 52 Aligning the impact sensor 1 Align square with the front and rear of the vehicle 2 Align square with the sides of the vehicle 3 Cable to DVR backbox Figure 53 Impact sensor wiring Installing a panic button Panic buttons are optional and are typically installed near the driver There are two models o...

Page 81: ... key reset has only five The NC and common wires are both yellow and are interchangeable 5 Route the cable to the DVR See Figure 55 on page 76 Connect the cable to the connectors as follows Connect the yellow NC and common wires to Digital Input 1 J3 terminal 1 and 12VDC Out J3 terminal 9 Connect the gray positive wire to 12VDC Out J3 terminal 9 or any other available 12 V terminal Connect the gre...

Page 82: ...One is typically mounted in the head sign area near the driver and a second can be mounted toward the rear of the vehicle See the instructions provided with the microphones for installation procedures Route a two conductor shielded twisted pair cable for audio and a twisted pair power cable 18 AWG wire is recommended from the microphone device to the DVR location The shield drain wire is attached ...

Page 83: ...nstallation MobileView PENTA Installation Manual 77 Figure 56 Single channel audio wiring Figure 57 Dual channel audio wiring Note For instructions on making wiring connections at the microphone see the manufacturer s instructions ...

Page 84: ... antenna is usually mounted on the roof of the vehicle on a flat surface directly above the DVR The length of antenna cable and other equipment on the vehicle roof dictate the specific location To install the antenna 1 Determine a suitable mounting location on the vehicle roof for the antenna 2 Using the antenna as a template measure the diameter of the mounting shaft and drill a hole through the ...

Page 85: ...n configure and test the cameras inputs and outputs using a laptop computer Content MobileView PENTA testing 80 MobileView PENTA Hardware Monitor 80 Watchdog on off 81 LEDs and relays 81 GPS testing 82 Real time inputs 82 Analog inputs 83 Voltages and temperatures 84 Relay testing 84 Fan and fuse status 84 Status indicators 84 Logging off 84 Video manager program 85 ...

Page 86: ...iew PENTA Hardware Monitor program This utility has many low level diagnostic capabilities that are beyond the scope of this manual Others are useful for testing DVR functionality To open the MobileView PENTA Hardware Monitor program 1 Establish a remote desktop session See Remote desktop connection on page 44 2 Locate and open the MobileView PENTA Hardware Monitor program on the remote desktop Fi...

Page 87: ...ons control watchdog operation To indicate the Watchdog is off the front panel LCD displays a Wdog OFF message and both the software and camera status output LEDs blink rapidly There is no external indication when the watchdog is running LEDs and relays You can test the software LEDs via the MobileView PENTA Hardware Monitor program Check the appropriate box for the LED to test and then click send...

Page 88: ...rogram Information relevant to users and installers is limited Figure 61 GPS Tracking View Real time inputs The most useful part of the MobileView PENTA Hardware Monitor program is the real time inputs screen Figure 62 on page 83 This screen shows the status of every user controllable MobileView input output fan fuse and voltage level on the DVR ...

Page 89: ...e these are converted to electrical inputs in the ranges of 0 to 30 V the DVR can monitor and act upon them The value directly under each bar is the digital value between 1 and 255 of each analog input The digital value is necessary to create an event based on an analog input To determine digital values for analog input conditions 1 Change the state of the analog input to the condition under evalu...

Page 90: ...lick the Enable Relay Testing checkbox Fan and fuse status The DVR front status LCD provides a summary of fan and power conditions The real time input screen Figure 62 on page 83 shows detailed information about each fan and fuse A checkmark icon indicates the fan or fuse is working A warning icon indicates a problem Status indicators The DVR has ten digital inputs The circle shown on the right si...

Page 91: ...ystem operator Video Manager applications are found in the MobileView Video Manager User Manual Items to check using the Video Manager application include the following Camera name and resolution during playback Event activations based on programmed inputs Archival storage and playback Text overlays to ensure accuracy of information and readability General system configurations such as DVR name an...

Page 92: ...Chapter 6 Testing 86 MobileView PENTA Installation Manual ...

Page 93: ...ting and support This chapter provides information to help you troubleshoot problems and shows you how to contact technical support should you need assistance with your PENTA DVR or MobileView system Content Troubleshooting 88 Contacting us 89 Online resources 90 ...

Page 94: ...1 Firmware Screen occurs on start 2a Default Screen 1 indicating ignition is on and the watchdog is off 2b Default Screen 2 indicating ignition is on software is running and all cameras are recording 3 Digital Input Screen indicating input 3 is active 4a Fuse Screen indicating both 5V and 12V fuses are okay 4b Fuse Screen indicating 5V fuse is okay and a failed 12V fuse 5a GPS Screen indicating th...

Page 95: ...is present but un locked 8 Watchdog Counter Screen indicating a zero hexadecimal count of the watch dog timer Contacting us For help installing operating maintaining and troubleshooting this product see this document and any other documentation provided If you still have questions contact us during business hours Monday through Friday excluding holidays between 5 a m and 5 p m Pacific Time North A...

Page 96: ...nty and terms information From the Customer Support menu select Return and Warranty Policy Statement or Terms and Conditions Policy Statement Customer service and technical support From the Customer Support menu select Customer Service or Technical Application Select the appropriate product category for the contact information or use the menu to select a location outside the US ...

Page 97: ...on Manual 91 Appendix A Checklists and worksheets Summary This appendix provides a checklist a worksheet and a mounting plate template Content DVR installation checklist 92 DVR viewer configuration checklist 94 Vehicle layout 97 ...

Page 98: ...ate Vehicle make year DVR serial number DVR software version Table 11 DVR commissioning checklist Item Goo d NA Comments MV event button status LEDs Good Green LED only on status tag DVR LCD System Status Fuse Status Fan Status HDD Status I On S Run C Ok 5V Ok 12V Ok Running Present locked Continuous power 24 VDC protected Protective device used circle one 10 A CB 10 A fuse Ignition power 24 VDC p...

Page 99: ... address Confirm Backbox IP Subnet and Gateway if applicable Refer to Customer provided list if applicable Cameras Confirm all cameras installed are functioning clear images and save jpg images one for each camera Depot and vehicle ID Confirm Depot ID and Vehicle ID are entered correctly per end customer requirements refer to DVR configuration checklist if completed MV event button enabled and tes...

Page 100: ...HCP Client viewer vehicle settings no spaces or special characters Depot ID Vehicle ID Table 13 Camera settings Camera Capture rate fps Picture resolution Vehicle ID Camera 1 Record images Y N Color Y N B W Y N circle one 320 x 240 640 x 240 D1 Camera name Description Camera 2 Record images Y N Color Y N B W Y N circle one 320 x 240 640 x 240 D1 Camera name Description Camera 3 Record images Y N C...

Page 101: ...scription Camera 9 Record images Y N Color Y N B W Y N circle one 320 x 240 640 x 240 D1 Camera name Description Camera 10 Record images Y N Color Y N B W Y N circle one 320 x 240 640 x 240 D1 Camera name Description Camera 11 Record images Y N Color Y N B W Y N circle one 320 x 240 640 x 240 D1 Camera name Description Camera 12 Record images Y N Color Y N B W Y N circle one 320 x 240 640 x 240 D1...

Page 102: ...led Microphone 2 circle None Installed enabled Location Location Table 15 Alarm events and system settings Client viewer alarm events Event input list Enabled circle Event activation check Event reaction Event input MV panic button Y N ___Activated closed ___Deactivated open ___VDC input Create archive ___ Pre min Post min Impact sensor Y N ___Activated closed ___Deactivated open ___VDC input Crea...

Page 103: ...Wireless radio power on Y N ___Activated closed ___Deactivated open ___VDC input Create archive ___ Pre min Post min Client viewer system settings System settings Shutdown dwell time DVR shutdown delay minutes Camera settings Number of cameras installed Camera shutdown dwell time min Customer contractor acceptance Customer signature Print name and date Installer signature Print name and date Vehic...

Page 104: ...obileView PENTA Installation Manual FF Variable focus forward facing Figure 63 Vehicle layout Vehicle length ft _____________________ Articulated circle one Yes or No Camera legend FL camera ________ RC camera ________ FF camera ________ Notes ...

Page 105: ...Appendix A Checklists and worksheets MobileView PENTA Installation Manual 99 ...

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Page 107: ...MobileView PENTA Installation Manual 101 Appendix B Templates and dimensions Summary This appendix provides templates and dimensions to help you install the MobileView PENTA system ...

Page 108: ...lates and dimensions 102 MobileView PENTA Installation Manual Camera mounting plate template Use this mounting template to drill the holes for the mounting plate in the correct places Figure 64 Mounting plate template ...

Page 109: ...tes and dimensions MobileView PENTA Installation Manual 103 DVR base plate Use this mounting template to drill the holes for the mounting plate in the correct places Figure 65 DVR base plate 1 Figure 66 DVR base plate 2 ...

Page 110: ...Appendix B Templates and dimensions 104 MobileView PENTA Installation Manual DVR assembly dimensions Figure 67 below provides the DVR assembly dimensions Figure 67 DVR assembly dimensions ...

Page 111: ... connections 28 B basic system diagram 3 BNC DVR connection 22 brightness configuring 51 C cable basic system diagram 3 camera 9 Ethernet crossover 4 impact sensor 73 requirements 5 splicing 73 calibration accelerometer 70 camera 15 16 cable guidelines 9 configuration 52 field of view 8 layout 8 camera assembly adjusting orientation 16 flush mounted 12 installing 10 power DVR connection 22 surface...

Page 112: ...PS DVR connection 22 indicator 78 installing 78 testing 82 H hard disk space requirements 5 housing camera flush mount 12 flush mount figure 13 surface mount 11 surface mount figure 12 housing DVR components of 20 mounting 21 mounting figure 21 hue configuring 51 I ID camera name 51 depot 50 image compression 51 53 54 quality configuring 51 restricted 54 images 5 images retrieving and viewing 4 im...

Page 113: ...ng camera 14 S sample time accelerometer 70 saturation configuring 51 security configuring 54 options figure 55 Security access to camera inages 51 Serial LED DVR connections 22 Show satellite information 82 shutdown 40 software updates requirements 5 status output connections 29 status output connections figure 29 subnet 43 44 surface mount 11 synchronization accelerometer 69 automatic time serve...

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