25
T
ips
E
Category
Trouble
Causes and Solutions
4FF1BHF
Cooking Rice
Rice is too soft.
Rice is too firm.
Rice cannot be
cooked well.
Rice is different than
usual.
z
Are the cartridge packing, steam vent packing, and bush attached?
1
z
Did you measure the rice correctly with the supplied measuring cup?
1
Using a kitchen measuring cup or measuring rice bin may result in an error.
z
Did you place the inner pot on a level surface and adjust the amount of water?
If you adjust the amount of water on an inclined surface, the amount of water
will increase or decrease and the texture of rice will vary.
z
Is the amount of water and the menu correct?
1
The texture of rice varies depending on the rice type, brand, and storage
period. New rice contains more water so it tends to be cooked softer. Rice
before new rice comes to the market contains less water so it tends to be
cooked firmer. And rice that is stored for a long time after purchase is dried
so it tends to be cooked firmer. Adjust the amount of water according to your
preference or try another menu.
z
Does the rice exceed the maximum cooking capacity?
1
z
“QUICK” will cook rice comparatively hard.
Adjust the amount of water to match with your preference.
z
Soaking the rice in water for a long time or setting a long-time reservation results in
rice that is soft.
z
If foreign objects such as rice grains or grime stick to the lid packing, edge of the
inner pot, or the top of the bottom sensor, cooked rice will be firm.
Wipe any foreign objects such as rice grains or grime off the surface.
Boiling over.
z
Did the cartridge packing, steam vent packing, and bush loosen?
1
z
Did the amount of rice you cooked exceed the maximum amount of rice that can be
cooked?
1
z
Is the amount of water appropriate?
1r
If the water level is 2 mm or more than the scale mark on the inner pot, the
water may boil over. When you cook with more water than the scale mark,
select “SOFT” in Menu.
z
Did you select the right menu?
1
If you cook a congee with any menu other than “CONGEE”, the water may boil
over.
z
Are foreign objects such as rice grains stuck on the area between the edge of the
inner pot and the lid packing?
Remove them.
z
Are foreign objects or fine grains stuck on the heat sink and cartridge?
Remove them.
1
z
If the rice is not sufficiently washed, the water may boil over.
When You Cannot Cook Rice Well
