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Electrical specifications

MODEL

MSZ-HE09NA

MSZ-HE12NA

MSZ-HE15NA

MSZ-HE18NA

INDOOR UNIT

Power supply (V, PHASE, Hz)

208/230, 1, 60

Min. Circuit Ampacity 

(A)

1.0

Fan motor (F.L.A.)  

(A)

0.76

OUTDOOR UNIT

Power supply (V, PHASE, Hz)

208/230, 1, 60

Max. Fuse size (time delay) (A)

15

15

15

15

Min. Circuit Ampacity  

(A)

12

12

12

14

Fan motor (F.L.A.)  

(A)

0.50

0.50

0.50

0.93

Compressor

(R.L.A) (A) MSZ

6.6

6.6

7.4

10.0

(L.R.A) (A) MSZ

8.2

8.2

9.3

12.5

Control voltage

Indoor unit - Remote controller: (Wireless)

Indoor unit - Outdoor unit: DC12-24 V (Polar)

Pipe

Outside diameter

Minimum wall 

thickness

Insulation  

thickness

Insulation material

inch (mm)

For liquid

1/4 (6.35)

0.0315 (0.8)

5/16 (8)

Heat resistant foam 
plastic 0.045 Spe-
cific gravity

For gas

3/8 (9.52)

0.0315 (0.8)

5/16 (8)

1/2 (12.7)

0.0315 (0.8)

5/16 (8)

Limits

Pipe length

MSZ-HE09/12/15NA

65 ft. (20 m) max.

MSZ-HE18NA

100 ft. (30 m) max.

Height difference

MSZ-HE09/12/15NA

40 ft. (12 m) max.

MSZ-HE18NA

50 ft. (15 m) max.

No. of bends

10 max.

Pipe length

Up to 25 ft. (7.5 m)

No additional charge is required.

Exceeding 25 ft. (7.5 m)

Additional charge is required.

(Refer to the table below.)

Refrigerant to be 
added

MSZ-HE09/12/15NA

1.62 oz each 5 ft. (30 g/m)

MSZ-HE18NA

1.08 oz each 5 ft. (20 g/m)

1-3. SPECIFICATIONS

1-3-1.  POWER SUPPLY AND INDOOR/OUTDOOR 

WIRE CONNECTION

•  Power should be taken from an exclusive branched circuit.
•  Wiring work should be based on applicable technical stand-

ards.

•  Wiring connections should be made following the diagram.
•  Securely tighten screws.

Connecting wires and the ground wire

•  Use solid conductor Min. AWG14 or stranded conductor 

Min. AWG14.

•  Use double insulated copper wire with 600 V insulation.
•  Use copper conductors only.
* Follow local electrical codes.

Power supply cable and ground wire

•  Use solid or stranded conductor Min. AWG14.
•  Use copper conductors only.
* Follow local electrical codes.

Note: 

When the indoor unit is powered from the outdoor unit, depend-
ing on local code, a disconnect switch needs to be installed to a 
power supply circuit.

•  Refrigerant adjustment... If pipe length exceeds 25 ft. (7.5 m), 

additional refrigerant (R410A) charge is required.

(The outdoor unit is charged with refrigerant for pipe length up 
to 25 ft. [7.5 m])

•  The unit has flared connections on both indoor and outdoor 

sides.

•  Remove the valve cover from the outdoor unit, then connect 

the pipe.

•  Refrigerant pipes are used to connect the indoor and outdoor 

units.

•  Be careful not to crush or over bend the pipe in pipe bending.

1-3-2.  REFRIGERANT PIPES

•  To prevent condensation, insulate the two refrigerant pipes.
•  Refrigerant pipe bending radius must be 4 in. (100 mm) or 

more.

 CAUTION

Be sure to use the insulation of specified thickness (table on the 
right). Excessive insulation may cause incorrect installation of 
the indoor unit, and too little insulation may cause condensate to 
form.

1-2. SELECTING THE INSTALLATION LOCATION

INDOOR UNIT 

•  Where airflow is not blocked.
•  Where cool air spreads over the entire room.
•  On a rigid wall to reduce the possibility of vibration.
•  Where it is not exposed to direct sunlight. Do not ex-

pose to direct sunlight also during the period following 
unpacking to before use.

•  Where it can be easily drained.
•  At a distance 3 ft. (1 m) or more away from a TV and 

radio. Operation of the air conditioner may interfere 
with radio or TV reception. An amplifier may be re-
quired for the affected device.

•  In a place as far away as possible from fluorescent 

and incandescent lights (so the infrared remote control 
can operate the air conditioner normally).

•  Where the air filter can be removed and replaced easily.

Note: 

Install the indoor unit high on the wall where air can dis-
tribute over the entire room.

REMOTE CONTROLLER 

•  Where it is convenient to operate and easily visible.
•  Where children cannot easily touch it.
•  Select a position about 4 ft. (1.2 m) above the floor. 

Check that signals from the remote controller from 
that position are received by the indoor unit (‘beep’ 
or ‘beep beep’ receiving tone sounds). Then, attach 
remote controller holder to a pillar or wall and install 
wireless remote controller.

Note: 

In rooms where inverter type fluorescent lamps are used, 
the signal from the wireless remote controller may not be 
received.

OUTDOOR UNIT

•  Where it is not overly exposed to strong winds.
•  Where airflow is good and dustless.
•  Where neighbours are not annoyed by operation 

sound or hot air.

•  Where rigid wall or support is available to prevent the 

increase of operation sound or vibration.

•  Where there is no risk of combustible gas leakage.
•  If installing the unit in a location high above the ground, 

be sure to secure the unit legs.

•  Where it is at least 10 ft. (3 m) away from the antenna 

of TV set or radio. Operation of the air conditioner may 
interfere with radio or TV reception in areas where re-
ception is weak. An amplifier may be required for the 
affected device.

•  Install the unit horizontally.
•  Please install it in an area not affected by snowfall or 

blowing snow. In areas with heavy snow, please install 
a canopy, a pedestal and/or baffle boards.

Note:

•  It is advisable to make a piping loop near outdoor unit 

so as to reduce vibration.

•  For increased efficiency, install the outdoor unit in a 

location where continuous direct sunlight or excessive 
water can be avoided as much as possible.

Note: 

When operating the air conditioner in low outside tem-
perature, be sure to follow the instructions described 
below.
•  Never install the outdoor unit in a place where its air 

inlet/outlet side may be exposed directly to wind.

•  To prevent exposure to wind, install the outdoor 

unit with its air inlet side facing the wall and a baffle 
board on the air outlet side.

Avoid the following places for installation where air 
conditioner trouble is liable to occur.
•  Where flammable gas could leak.
•  Where there is an excessive amount of machine oil 

in the air.

•  Where oil is splashed or where the area is filled with 

oily smoke (such as cooking areas and factories, 
in which the properties of plastic could be changed 
and damaged).

•  Salty places such as the seaside.
•  Where sulfide gas is generated such as a hot spring.
•  Where there is high-frequency or wireless equipment.
•  Where there is emission of high levels of VOCs, 

including phthalate compounds, formaldehyde, etc., 
which may cause chemical cracking.

Summary of Contents for MSZ-HE09NA

Page 1: ...s dust blockage or loose parts on the power supply plug or the outlet it could cause electric shock or fire If loose parts are found on the power supply plug replace it N Securely attach the electrical cover to the indoor unit and the service panel to the outdoor unit If the electrical cover of the indoor unit and or the service panel of the outdoor unit are not attached securely dust water etc cou...

Page 2: ...nlight Do not ex pose to direct sunlight also during the period following unpacking to before use Where it can be easily drained At a distance 3 ft 1 m or more away from a TV and radio Operation of the air conditioner may interfere with radio or TV reception An amplifier may be re quired for the affected device In a place as far away as possible from fluorescent and incandescent lights so the infr...

Page 3: ...g piping perform COOL operation for 30 minutes and pump down before removing the old air conditioner Remake flare according to the dimension for new refrigerant Note 1 Place indoor outdoor unit connecting wire A and power supply cord K at least 3 ft 1 m away from the TV antenna wire 4 in 100 mm or more 14 in 350 mm or more 8 in 200 mm 3 or more 2 4 in 100 mm or more when front and sides of unit are...

Page 4: ...end of indoor outdoor unit connecting wire A Fig 3 Attach it to the terminal block Be careful not to make mis wiring Attach the wire to the terminal block securely so that its core cannot be seen and no external force affects the connecting section of the terminal block 8 Firmly tighten the terminal screws After tightening verify that the wires are tightly fas tened 9 Reinstall conduit plate condu...

Page 5: ...the section to which the drain hose is to be attached at the rear of the indoor unit Fig 3 Insert a screwdriver into the hole on the cap and insert the cap fully into the drain pan 5 Insert the drain hose fully into the drain pan at the back right of the indoor unit Fig 4 Check if the hose is hooked securely to the projection of its inserting part at the drain pan 6 Insert the drain hose into wall...

Page 6: ...fective cut off the section and repeat procedure Conduit cover Lead wire 3 OUTDOOR UNIT INSTALLATION Power supply cord K Indoor outdoor unit connecting wire A Make earth wire a little longer than oth ers More than 2 3 8 in 60 mm For future servicing leave some slack in the connecting wires Be sure to attach each screw to its cor respondent terminal when securing the cord and or the wire to the ter...

Page 7: ...r turn on the breaker 2 Press the E O SW once Test run will be performed for 30 minutes If the power lamp blinks every 0 5 seconds inspect the indoor outdoor unit connecting wire A After the test run emergency COOL mode 75ºF 24ºC COOL will start 3 To stop operation press the E O SW several times until all LED lamps turn off Refer to operating instructions for details Checking the remote infrared s...

Page 8: ...veral times until all LED lamps turn off Refer to operating instructions for details 5 RELOCATION AND MAINTENANCE 5 1 REMOVING AND INSTALLING THE PANEL ASSEMBLY Removal procedure 1 Remove the two screws that attach the panel assembly 2 Remove the panel assembly Be sure to remove its bottom end first 5 2 REMOVING THE INDOOR UNIT Remove the bottom of the indoor unit from the installation plate When r...

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