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If situation does not change even after troubleshooting, immediately contact a
representative of the retail store where purchase was made.
The anti-freeze heater is turned on.
This is normal.
The water tank
or the water
supply pipe
freezes
1
Improper installation or any foreign object might
produce a clearance. Then the cold air can flow
backward to cause freezing.
2
The cold air flows backward to cause freezing.
Remove the dropped food or plastic.
1
Is the pipe securely attached to the water tank? Is
there any foreign object in the pipe or pipe joint?
2
Is any food or plastic dropped into the back side of
the case in the ice making or freezer compartment?
Ice is dented, comes
out cloudy small melts
The water tank and
water supply pipe
become warm
Refer to page 21 regarding shape and clarity of the ice.
You are concerned
by strong odours
(from food or ice)
1
The deodoriser can not completely remove extremely strong
odours, so be sure to cover with plastic wrap.
2
Perform maintenance and clean regularly.
1
Have you placed items with strong odours inside
the unit without covering them with plastic wrap?
2
Is the water tank clean?
The door is
easy to open
The door
will not
close
1
Be careful not to stick any stored foods out of the
shelves or cases.
2
Remove dropped items and items trapped between
the doors.
3
Lower the adjustable supports to raise the front of
the refrigerator slightly and make closing the door
easier.
1
Does any food come in contact with the refrigerator
door? Are too many foods stored in the refrigerator?
2
Is any food dropped into the back side of the
sliding door, or is the power cable placed between
the unit and the door?
3
Is the unit installed properly? Are the adjustable
supports right on the floor?
Dew drops get accumula-
ted on the outside or
inside the refrigerator.
Frost gets accumulated
in the freezer compartment.
Water drips onto the floor.
1
When moisture in the air is cooled, frost or dew drops
are formed. Dewdrops or frost may accumulate even
on a small space formed at the door.
Such dewdrops may drip onto the floor.
2
Moisture may temporarily collect on the unit. Wipe
with a dry cloth. Frost can form easily in the freezer
compartment. Try to reduce the time that the door is
open.
1
Do you open the door frequently or is the door
ajar?
2
Is it a rainy or highly humid time of year?
Your television
picks up noise
1
Relocate unit at a distance from televisions and other appliances.
2
Use a dedicated power source.
1
Is your television or other appliances located near the refrigerator?
2
Is the refrigerator’s power outlet close to the
antennae drop area?
The outer walls
heat up; wind
blows from the floor
It is because the refrigerator is attached with heat release / anti-condensation pipe on the sides and ceiling,
anti-condensation heater in the partition between left and right refrigerator doors and also a heat release accelerating fan
at the bottom. Immediately after installation or during summer time, the outside temperature may become high (app. 50
to 60ºC) or hot air may blow out from the bottom. These are necessary for cooling and are not considered as abnormal.
Noise is loud
the unit makes
disturbing
sounds
the following
sounds are
normal
1
The unit has switched to high-speed operation for powerful cooling
during first operation, when temperature is hot, when doors are
opened and closed frequently, during “QUICK” mode, etc.
2
These are sounds made during automatic ice making. The unit’s
automatic ice maker and pump make a sound every 100 minutes
or so, regardless of whether or not the tank is filled with water.
3
These are sounds made during automatic ice making
operation check. This sound is made even during
“STOP” mode.
4
It is the sound of a fan motor starting to run.
5
It is the sound of refrigerant (gas) flowing.
6
This is a creaking sound made when warm air has
penetrated the unit, causing plastic parts to expand.
7
The sound is made when the air control damper operates.
8
This is the sound of the airflow from the cooling fan.
1
Sounds suddenly get louder or tone changes.
2
Rattling, squeaking sounds sometimes (every 1-2
hours).
3
After the power supply has been turned on, a
howling or creaking sound is heard during ice
making “STOP” mode (every 1 to 2 hours).
4
Whistle sounds after closing doors, etc.
5
Hissing, bubbling sounds sometimes
6
When the door is opened a whipping sound or a sound like
water dripping is heard from the inside of refrigerator.
7
Sounds like buzzing mosquitoes.
8
Low whirring sound sometimes after opening the
freezer compartment door.
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Summary of Contents for MR-G57N
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