Mitsubishi Electric MAC-567IF Installation And Operation Manual Download Page 8

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MELCLOUD

The cloud application can be used to control air conditioning, heat pump
and ventilation systems. With the cloud, features can be adjusted, trend
archives accessed, any errors sent via e-mail and energy consump tion
data displayed.

HIGHLIGHTS

• Cross-system access to air conditioning, heating and ventilation units.
• Compatible with the following unit series:

Air conditioners (ATA / Air-to-Air)

Ecodan (ATW / Air-to-Water)

Lossnay

• Centralised management of all system components.
• Unit and system monitoring:

Clear operation of multiple locations via list or map view.

Adjustments to system parameters (target values, fan levels, operating modes, etc.).

Trend data archive.

Time programs included.

Calculated energy data displays for system analysis.

No limit to number of connected indoor units per customer.

Alarm forwarding via e-mail.

Guest access enables time-limited use.

Compatible with Alexa and Google Home.

/ Software information 2019

Summary of Contents for MAC-567IF

Page 1: ...MELCloud Installation and operation mitsubishi les com Living Environment Systems ...

Page 2: ...ectric LES provides specialist knowledge for shared success Listening and understanding Developing intelligent products Providing skilled advice Discovering trends Shaping the future Turning expertise into solutions ...

Page 3: ......

Page 4: ...r installation 15 3 1 2 Preparations for setting up and using the wi fi adapter 17 3 1 3 Preparations for installing setting up and using the wi fi adapter 18 3 2 Product overview 19 3 3 Components 19 3 4 Connecting wi fi adapter 20 3 4 1 Mounting by ATA units 20 3 4 2 Mounting by ATW units 22 3 5 Switching on and checking 22 4 Setup 23 4 1 Initial state 23 4 2 Mode selection 23 4 3 Setup in WPS P...

Page 5: ...creen 38 6 5 2 Frost protection for the ATA unit 42 6 6 Group Control and Holiday Mode 43 6 6 1 Holiday Mode 44 6 6 2 Timer 45 6 7 Change image 46 6 8 Edit change location delete 47 6 9 Scenarios 48 6 9 1 Creating scenario 49 6 9 2 Scenario settings 50 6 9 3 Editing and setting the features 50 6 10 Reports 52 6 11 Energy display for multisplit systems 56 6 12 Creating guest access 57 6 13 Restrict...

Page 6: ...MELCLOUD 06 Software information 2019 ...

Page 7: ...d adjustments to the air conditioning ventilation or heating systems are made via web browser app or voice commands All of the units in different locations buildings and rooms can be conveniently and easily controlled and monitored with a single application Software information 2019 07 ...

Page 8: ...ir conditioners ATA Air to Air Ecodan ATW Air to Water Lossnay Centralised management of all system components Unit and system monitoring Clear operation of multiple locations via list or map view Adjustments to system parameters target values fan levels operating modes etc Trend data archive Time programs included Calculated energy data displays for system analysis No limit to number of connected...

Page 9: ...ct immediately in the event of a malfunction which is reported automatically via e mail ADDITIONAL SERVICES AVAILABLE TO INSTALLERS As an installer of air conditioning or sanitation and heating systems you can assume this task and offer it as a service to the plant manager All you need is guest access to access all of the features including the e mail error alarm BENEFITS OF MELCLOUD TO COMMERCIAL...

Page 10: ...u would like to have upon arrival while you are on your way And if you suddenly decide to stay on holi day longer you can e g adjust the holiday mode of the ATA ATW or Lossnay units at home to best suit your new arrival time at home ADDITIONAL SERVICES AVAILABLE TO INSTALLERS As an installer of air conditioning or sanitation and heating systems you can assume this task and offer it as a service to...

Page 11: ...MELCLOUD ALL FEATURES AS VIDEO Software information 2019 11 ...

Page 12: ...MELCLOUD 1 4 In the home Wireless remote controls MELCloud with control suited to different climate situations for convenient operation 12 Software information 2019 ...

Page 13: ...VIEW OF PRODUCTS IN SAMPLE SYSTEM System component Product name Quantity Remote controller Included in M series As needed Cloud MELCloud 1 per indoor unit IU depending on square footage Software information 2019 13 ...

Page 14: ...ers It can be used either directly online in the newest internet browser or with a specially developed app that can be down loaded free of charge from the various app stores The app detects which unit is being used and dynamically adapts the display to the respective screen Wi fi ADAPTER In order to integrate an ATA ATW or Lossnay unit into MELCloud you will need the wi fi adapter MAC 567IF from M...

Page 15: ...ed the wi fi adapter or an installer The wi fi adapter has to be installed safely as described in this installation manual Incorrect installation can lead to fire electrical shock damage or the wi fi adapter falling The wi fi adapter has to be mounted in a place that can bear its weight If the wi fi adapter is installed in a place that cannot bear the weight the wi fi adapter can fall and cause da...

Page 16: ...ace nearby to discharge the static electricity before touching the wi fi adapter The static electricity originating from a human body can damage the wi fi adapter Do not install the wi fi adapter in a place with steam such as a bathroom Avoid places where water can splash or condensate on walls Installing the device in such places can lead to electrical shock or failure Do not install the wi fi ad...

Page 17: ...cal device or system can cause an accident Do not install the wi fi adapter near automatic control devices such as automatic doors or smoke detectors Otherwise malfunctions can cause accidents WARNING Never touch the device with wet hands Never touch the wi fi adapter with wet hands Otherwise the device can be damage and there is a risk of electrical shock or fire WARNING Never allow water to spla...

Page 18: ...ng data until the end user has regis tered and accepted the general terms and conditions of the wi fi service provider This wi fi adapter should not be installed and connected to any Mitsubishi Electric system which is to provide application critical cooling or heating Please write down the model and other information regarding the wi fi adapter on the last page of this manual Setting information ...

Page 19: ...s the unit status Specifications Wi fi adapter Input voltage DC 12 7 V from indoor unit Power consumption MAX 2 W Dimensions H W D mm 79 44 18 5 Weight g 110 including cable Transmitter power level MAX 17 5 dBm IEEE 802 11b RF channel 1ch 13ch 2412 2472 MHz Radio protocol IEEE 802 11b g n 20 Encryption AES Authentication WPA2 PSK Length of cable mm 2040 3 3 Components No Element Figure Qty 1 Wi fi...

Page 20: ...it from the power supply before installing the wi fi adapter Instructions and other information on how to connect the unit can be found in the operating instructions for the respective model The wi fi adapter power cable has to be connected to the interior slot CN105 with the respective unit types Units sup plied with an integrated wi fi adapter ex works are an exception To view a video on connect...

Page 21: ... the lower screw Adjust the holder 6 with the slot for the lower screw and align it MOUNTING TO THE EXTERIOR OF AN INDOOR UNIT Mark for cable Wi fi adapter Wi fi adapter Holder Holder Clip Clip Power cable Align Corner flap 1 Push the clip 7 into the holder 6 until it clicks 2 Push the wi fi adapter 1 into the holder 6 until it clicks NOTE Use caution to prevent the cable from being pinched when i...

Page 22: ... plate and the wall or between the indoor unit and the installation plate This could damage the cable and cause communication problems 3 4 2 Mounting by ATW units 150 150 300 150 150 300 Cylinder unit Screw Cable clamp to secure Hydrobox Screw Cable clamp to secure Connection to cylinder unit Connection to hydrobox 3 5 Switching on and checking After mounting the unit and checking installation swi...

Page 23: ...button Please use the pairing mode best suited to your system Refer to the table below for information on how to set the pairing mode using the MODE button If the router is replaced the wi fi interface has to be configured again With WPS button Without WPS button WPS PUSH mode Access point mode WPS PIN mode Read section 2 5 to learn how to set up WPS PIN mode MODE switch PUSH 0 sec 1 sec 5 sec 10 ...

Page 24: ...r and the wi fi adapter has been established and the connection to the MELCloud started Note The LED display returns to the initial state if connection fails ON 5 sec Connected Connect LED 3 The LED display corresponds to that shown below when the connection has been established Note It can take a few minutes for the following display to appear Flashes every 5 seconds Flashes every 5 seconds Conne...

Page 25: ... fi access data has been entered it may take a little while until the display appears as shown below about 30 seconds for the ATA unit and 60 seconds for the ATW unit Wi fi interface Smartphone Connect Flashes every 5 seconds Flashes every 5 seconds LED 2 After connecting the smartphone to the wi fi adapter enter the URL http 192 168 11 1 network into the web browser http 192 168 11 1 network 3 Th...

Page 26: ...econds 4 5 Setup WPS PIN mode 1 Before using WPS PIN mode the wi fi adapter PIN has to be entered in the router Read the router instructions to learn how to enter the PIN 2 To set WPS PIN mode press MODE for longer than 10 seconds and then release the button 3 The LEDs NET and UNIT flash every 5 seconds when the connection has been made NOTE Verify that the router supports WPS PIN mode Not all rou...

Page 27: ...activated every 0 5 seconds Pairing via WPS completed 5 seconds Pairing via WPS failed 5 seconds Connection to MELCloud established Description ERR orange NET green MODE orange UNIT green Communication with MELCloud and communication with indoor unit are started 1 Communication with MELCloud and communication with indoor unit 1 every 5 seconds ON OFF FLASHING 1 Details of flashing frequency Every ...

Page 28: ...y search for MELCloud or follow the direct link on the homepage https innovations mitsubishi les com de steuerungen melcloud The app can be downloaded and used free of charge REGISTRATION You have to register before MELCloud can be used to control your units Detailed information on user and unit registration can be found in section 6 3 First Steps in MELCloud on page 30 LOGIN Once you have success...

Page 29: ...eb version of MELCloud supports the newest versions of Internet Explorer IE8 IE9 and IE10 for Windows PCs tablets and smartphones It is constantly updated to support the newest versions GOOGLE The web version of MELCloud supports the newest versions of Google Chrome full and mobile versions for PCs tablets and smartphones It is constantly updated to support the newest versions APPLE The web versio...

Page 30: ...logged in LOGIN If the e mail address and password were entered correctly select Login REGISTER ACCOUNT To register as a new user select Register Account This will take you to user registration Detailed information can be found in section 6 3 2 Registering user on page 31 FORGOTTEN PASSWORD If you have already registered as a user but cannot remember your password select Forgotten Password A tempo...

Page 31: ...ersonal and data security information here Fields marked with are mandatory and have to be completed Then click Continue REGISTRATION STEP 2 OF 2 Enter personal information in the second step of registration Fields marked with are mandatory and have to be com pleted Click Submit to complete E MAIL ACTIVATION Shortly after registration is completed you will receive an e mail to the e mail address t...

Page 32: ... is not possible to register a unit on MELCloud if the unit is not connected to the internet via a Mitsubi shi Electric wi fi adapter MAC 567IF E or the adapter included in the delivery The information required to register the unit can be found on the wi fi adapter ID plate Refer to the illustration below 12 character hexadecimal code Enter this code by MAC 001DC990E913 in the example 10 digit ser...

Page 33: ...is to be installed by Country All of this information is mandatory to register the unit and is thus marked with A unit cannot be registered without this information When registration is completed click Next to continue or Back to return to the previous screen or cancel registration Software information 2019 33 ...

Page 34: ...ent floors can be added to your building e g ground floor 2nd floor etc under Add floor This information is op tional Dividing the building into different floors is relevant for the users of larger buildings that may have multiple floors and several systems that can be displayed in MELCloud SELECT SECTION Under Select section systems in large buildings can be grouped into sections making them easi...

Page 35: ...lect an existing image or take a picture with your mobile device Detailed infor mation can be found in section 6 7 Change image on page 46 NOTE There is a button Actions at every level of the menu The available actions are a factor of whether you are at the building level floor level section level or room level 6 3 5 Alternative location positioning in the map view A building can be positioned eas...

Page 36: ...rted by buildings and floors in the MELCloud building view All of the rooms sections are shown in the overview allowing direct access to each system Use the map view to quickly and easily navigate between the individual locations 36 Software information 2019 ...

Page 37: ...ore detailed and specific settings to your system and it keeps you informed of the weather on site REPORTS Reports lists all of the reports that you can view and access Additional information on operation and the status of your systems is shown here e g error messages SETTINGS Settings provides access to administration and available settings within MELCloud It includes the option Manage your syste...

Page 38: ...ystem overview ATA air conditioners 1 Switch on off system 2 The default settings can be saved and named Easy to change modes 3 Operating mode 4 Fan speed 5 Air outlet setting 6 Room temperature setting 7 Weather data Communication with server 38 Software information 2019 ...

Page 39: ...ff system 2 The default settings can be saved and named Easy to change modes 3 Operating mode heating circuit 1 4 Operating mode heating circuit 2 if applicable 5 Heating circuit setpoint 6 Operating mode hot water 7 Weather data Communication with server Software information 2019 39 ...

Page 40: ...an speed 4 Mode selection 5 Filter display 6 Weather data 7 Communication with server To operate an ATA ATW or Lossnay unit in MELCloud select the desired system in the overview screen The system over view screen opens The title is the name of the selected system The display changes colour and function as a factor of the unit type 40 Software information 2019 ...

Page 41: ...oom and structure from damage that could be caused by low temperatures HOLIDAY MODE Under Holiday mode you can give MELCloud a time span in which you will be absent This will reduce energy con sumption and prevent unauthorised use of the system when you are gone TIMER The Timer feature allows you to enter certain times events CHANGE IMAGE Under Change image you can set up your user interface using...

Page 42: ...perature to control the desired minimum temperature as well as a maximum temperature at which the frost protection process is completed Select Continue to complete the frost protection settings MENU STRUCTURE As soon as frost protection has been activated and set select the systems in the MELCloud for which frost protection is to be activated To activate frost protection for these systems select C...

Page 43: ...Group Control and Holiday Mode In the list view the group setting can be used to control entire groups of units simultaneously Holiday mode can be activated for all units at once as well Software information 2019 43 ...

Page 44: ...itch the system off and then on again When input is complete click Next MENU STRUCTURE As soon as holiday mode has been activated and set select the systems in the MELCloud to which holiday mode should apply Select Next to complete the process Please keep in mind that in MELCloud it is not possible to select different holiday mode settings for different systems The set holiday mode applies to all ...

Page 45: ...gs for the event can be made Then Click Back to complete the timer settings CONTINUE DELETE Once the timer event has been created select Continue to access the schedule The event is now set To delete the event select it in the schedule and click Delete If the event is one that occurs on multiple days it will be deleted for all of the days when Delete is selected SHOW DAYS Under Show days you can c...

Page 46: ...AS AN APP FOR MOBILE DEVICES WITH BUILT IN CAMERA Use the MELCloud app for mobile devices to quickly and easily take a live photo of the building or room which can then be selected directly in MELCloud EXISTING IMAGES An image from the integrated library of images can be selected under Built in images MELCloud provides icons and images of the the most common building and room categories here SAVE ...

Page 47: ...other hand you can usually only edit the entered names CHANGE LOCATION AVAILABLE ONLY AT SYSTEM LEVEL Change location is possible only at the system level This is the only place where MELCloud shows this option and al lows you to move systems to different locations in the menu structure For example this could be simply moving a sys tem within a single building or moving a system from one building ...

Page 48: ...oe example scenarios for Absent and Present can be created All ATA ATW or Lossnay units can be changed to the configured operating modes Select 1 Add to create a new scenario or to modify it Select 2 Delete to delete a previously created scenario The scenarios can also be used later for voice commands thus offering maximum convenience 48 Software information 2019 ...

Page 49: ...absent home can also be used as the name Assigning situation based names makes future con trol via voice commands easier e g say Activate absent to switch off all units The next step is to assign an image to the scenario and to select the systems that are to be included in the scenario Select Next to specify the settings for the respective systems Software information 2019 49 ...

Page 50: ...g section shows examples of the user interfaces of the respective unit types Select Back in the lower left corner to apply the settings for the units 6 9 3 Editing and setting the features ATA settings air conditioners 50 Software information 2019 ...

Page 51: ...MELCLOUD ATW settings Ecodan Lossnay settings Software information 2019 51 ...

Page 52: ...ports For example temperatures or the energy consumption of single or multiple systems over a freely definable time span can be simply and conveniently displayed Use the checkboxes to select the respective units NOTE The modes that are displayed are a factor of the respective unit 52 Software information 2019 ...

Page 53: ... span can either be predefined via the quick selection feature or specified by the user The desired report is shown clearly This example shows the temperature course for a certain time span Software information 2019 53 ...

Page 54: ... A second example shows the selected modes divided into percentages for a defined time span Energy consumption information and error messages can be displayed in additional archives 54 Software information 2019 ...

Page 55: ...MELCLOUD The energy use can be displayed for compatible unit types These are calculated values Software information 2019 55 ...

Page 56: ...35VF MSZ KP35VF PCA M50KA MXZ 3F68VF MSZ AP42VG MSZ HR42VF MSZ KP50VF PCA M60KA MXZ 4F72VF MSZ AP50VG MSZ HR50VF MSZ KT25VG PEAD M50JA MXZ 4F80VF MSZ EF18VG MSZ LN18VG MSZ KT35VG PEAD M60JAL MXZ 2HA40VF MSZ EF22VG MSZ LN25VG MSZ KT50VG PLA M50EA MXZ 2HA50VF MSZ EF25VG MSZ LN35VG MSZ M15FA PLA M60EA MXZ 3HA50VF NOTE Upon startup all of the existing indoor units have to assigned to the outdoor unit ...

Page 57: ...MELCLOUD 6 12 Creating guest access If the systems are intended to be used by more than one person additional guest accounts can be created with the fea ture Guest Access Software information 2019 57 ...

Page 58: ...ccounts can be temporary or permanent and features can be restricted for the respective user The installer that handles the system also has access and can access the system if needed 58 Software information 2019 ...

Page 59: ... to the systems for which ownership was transferred If for example you have sold a building or system all of the access and ownership rights can be transferred to the new owner Enter his e mail address and language for this purpose In the next step select the buildings and systems to which the new owner should have ownership rights Requesting ownership rights works the other way around as well For...

Page 60: ...hen an optional cable remote control is used features can be restricted if necessary For example switching from heat ing to cooling summer winter switch can be locked on a remote control DISABLING FEATURES OF THE PAR 33 40MAA 60 Software information 2019 ...

Page 61: ...2 3 3 4 4 1 All features enabled 2 Mode deactivated 3 Mode and temperature deactivated 4 Mode temperature and on off deactivated controlled centrally 6 14 Compatibility with Alexa and Google Home Voice commands via an Alexa and Google Home can be used to control all of the ATA ATW and Lossnay units This is particularly simple with the predefined MELCloud comfortable climate one sentence suffices A...

Page 62: ...erred to new building or system owners MANAGE YOUR ACCOUNT There are three options under Manage Your Account Personal details Security Details Information relevant to safety can be viewed and updated here Terms Conditions MELCloud s general terms and conditions can be viewed here Logout Log out of MELCloud Then the application closes MANAGE YOUR APPLICATION SETTINGS There are two options under Man...

Page 63: ...lways state your primary e mail address that you use and check regularly MELCloud will send important infor mation e g legal notes error and service messages to this address GENERAL TERMS AND CONDITIONS The newest version of the general terms and conditions can be found under General terms and conditions The screen shot shows a MACBook Pro You accepted these terms and conditions required to use ME...

Page 64: ...P35VGK MSZ SF15VA MSZ SF35VE MSZ AP60VGK MFZ KT35VG SLZ M35FA SEZ M25DA SEZ M60DA MLZ KP25VF MUSY TP35VF MFZ KJ25VE SFZ M25VA SFZ M60VA MSZ HR25VF MSZ HR50VF MSZ LN35VG2 W MSZ LN18VG2 V B R MSZ LN50VG2 V B R MSZ FH35VE MSZ EF22VGK W B S MSZ EF42VGK W B S MSZ AP20VGK MSZ AP42VGK MSZ SF20VA MSZ SF42VE MSZ AP71VGK MFZ KT50VG SLZ M50FA SEZ M35DA SEZ M71DA MLZ KP50VF MUSY TP50VF MFZ KJ35VE SFZ M35VA SF...

Page 65: ... which the system is used are saved here All other data are deleted when the system is deleted More information on data protection can be found under https emea mitsubishielectric com de privacy index html MEU DATA PROTECTION GUIDELINE Software information 2019 65 ...

Page 66: ...UNT The standard number in MELCloud is 10 systems per user account This number can be increased Please contact your local Mitsubishi Electric facility or a support employee MY SYSTEM IS NOT CONTROLLING PROPERLY AND IT IS BEHAVING IN AN UNUSUAL MANNER WHAT SHOULD I DO Verify that local controllers or other control systems or users are not overwriting MELCloud commands and that they do not contradic...

Page 67: ...to test the wi fi signal in your building Signal amplifiers are also available from third parties DO I HAVE TO USE THE MITSUBISHI ELECTRIC WI FI ADAPTER WITH MELCLOUD OR CAN I USE A THIRD PARTY ADAPTER You can and should use only the Mitsubishi Electric wi fi adapter MAC 567IF E Otherwise you will not be able to access our servers If you use third party products we will not be able to provide supp...

Page 68: ...mee com Stuttgart PLZ 70 74 89 Schelmenwasenstraße 16 20 D 70567 Stuttgart Phone 49 711 327001 610 Fax 49 711 327001 615 les stuttgart meg mee com Baden Baden PLZ 75 79 Schelmenwasenstraße 16 20 D 70567 Stuttgart Phone 49 711 327001 610 Fax 49 711 327001 615 les badenbaden meg mee com Nuremberg PLZ 90 97 Rollnerstraße 12 D 90408 Nürnberg Phone 49 711 327001 610 Fax 49 2102 486666 8618 les nuernber...

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