12 mOnth WArrAnty
1. Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act (NZ). You
are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure. Where a failure does not amount to
a major failure, MITRE10 (New Zealand) is entitled to choose between providing you with a repair, replacement
of refund. To obtain compensation, you would need to provide documentary evidence of the loss or damage
suffered, and documentary evidence that such loss or damage was a reasonably foreseeable consequence of a
failure by MITRE10 (New Zealand) to comply with a consumer guarantee under the Consumer Guarantees Act
(NZ). Such evidence may include photographs, statutory declarations, receipts, reports (e.g. from your doctor),
depending on the loss or damage.
2. In addition to all rights and remedies to which you may be entitled under Consumer Guarantees Act (NZ)
and any other relevant legislation, the manufacture warrants this product free from defects in materials or
workmanship for a period of 12 months from the date of purchase.
3. In order to claim under this warranty you will need to bring the product to any MITRE10 (New Zealand) store,
along with proof of purchase (typically this will be a receipt). Any cost incurred by you in bringing the product
to the service desk will be borne by you. We will then, at our option, either repair or replace the product, or
refund your money and take back the product in accordance with our returns policy, a copy of which is available
at any MITRE10 (New Zealand) store.
4. Our liability under this manufacturer’s warranty is subject to us being satisfied that a defect was caused be
defective workmanship or materials, and was not contributed to by factors, or circumstances beyond our
control, including (but not limited to) defective installation, maintenance or repair, alteration or modification of
the product in a manner not recommended by the manufacturers or any neglect, misuse or excessive use.
5. The benefits conferred by this manufactures warranty are in addition to all rights and remedies conveyed by the
Consumer Guarantees Act (NZ), and any other statutory rights to which you may already be entitled, and this
warranty does not exclude, restrict or modify any such rights or remedies that are implied by law.
THIS WARRANTY IS PROvIDED BY:
mITRE10 (NEW ZEAlAND)
46-48 View Road
Glenfield
Auckland 0627
09 4439900