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CALL WAITING

When a Telephone is Always Busy

If you reach a busy extension and want to speak with 
the person right away, you can signal that you are 
waiting. The busy extension user hears a single or 
double beep, indicating that a call is waiting. When 
the busy extension user hangs up, his telephone 
rings. When the user answers, you are connected.

Do you have a Waiting Caller

While in a call, you may hear a Camp-On tone, 
indicating that someone is waiting to speak with you. 
You can hang up and take the other call, or, after 
warning your current caller, follow one of the options 
described here.

Select Call Waiting Option

O

Press 

Call Waiting

to access options for handling a waiting call.

Swap to a Waiting Call

O

Press 

Trade Calls

to put your current call on hold and speak to the waiting 
caller.

OR

Call Forward Waiting Call

O

Press 

Fwd Waiting

to forward the waiting caller to a “Forward on Busy” 
destination.

OR

If Waiting Call is a Display Phone User

If another display telephone user is waiting, you can 
choose to:

O

Press 

I Will Call.

The message “I Will Call You” appears on the waiting 
caller’s display, and a message indicator is set on your 
telephone.

OR

O

Press 

Call Later.

The message “Please Call Later” appears on the waiting 
caller’s display.

MESSAGING

Do You Have a Message Waiting

If someone has left a message for you, a message 
indicator appears on your Main Display. You can read 
your message by following the instructions displayed 
when you press MESSAGE or the 

Messaging

 

softkey.

Messaging on Your Display Set

There are 2 kinds of messages on the 

SUPERSET 

430

 telephone:

O

Callback Messages:

 messages that you can 

send to other users when you cannot reach them.

O

Advisory Messages:

 messages that you activate 

at your telephone for other users to see - at their 
telephone - when they call you; such as, “IN A 
MEETING” or “ON VACATION”.

Send a Message on Busy/No Answer

O

If the extension you are calling is busy, 
or there is no answer, press MESSAGE.

The Message Lamp will begin to flash on the called 
extension immediately, or when the user hangs up.

O

Replace the handset.

Respond to a Message Waiting

When you have a message waiting, the Message 
Lamp on your set flashes, and a message indicator 
appears in your set’s Main Display.

O

Press 

Messaging

 or MESSAGE.

The name of the caller (e.g. MSG CENTER) is shown.

O

Press 

Read Msg

.

O

Press 

More

to see the rest of the message if it is longer than 16 
characters.

O

Press 

Call

to return the call automatically.

O

Press 

Callback

if the line is busy or unanswered, to leave a Callback 
message. This softkey appears when sending a Callback 
message is possible.

OR

O

Press 

Erase Msg

to acknowledge the message and cancel, without 
returning the call. The Message Lamp turns off.

O

Press 

Backup

 or SUPERKEY to exit.

Summary of Contents for Superset 430

Page 1: ...e active and their status 11 Main Display shows SuperKey instructions and Softkey labels time and date call status messaging and system error information 12 Message Lamp When flashing it indicates that a message is waiting When lit during a call then a message can be sent 13 Microphone Lamp When lit it indicates that the microphone is on Line Appearances and Personal Keys Your SUPERSET 430 telepho...

Page 2: ... being used and the duration of the call This is especially useful when you are charging the cost of a call to a customer or an account number CONFERENCE Set Up a 3 party Conference O Call the first person O Press Trans Conf You hear transfer dial tone and the first person is put on hold O Call the next person When they answer introduce the call O Press Conference Display shows 3 Party Conference ...

Page 3: ...ator on the other extension OR O Press Call Me Back to set up an Automatic Callback When the extension user hangs up your telephone rings Display Callbacks You can display any Automatic Callbacks that you have set from your extension O Press SUPERKEY O Press More O Press Callbacks to see number and time when a callback was set O Press Next or Previous to move through your callback list O Press Can...

Page 4: ...a Message Waiting If someone has left a message for you a message indicator appears on your Main Display You can read your message by following the instructions displayed when you press MESSAGE or the Messaging softkey Messaging on Your Display Set There are 2 kinds of messages on the SUPERSET 430 telephone O Callback Messages messages that you can send to other users when you cannot reach them O ...

Page 5: ...e desired telephone number when you are setting up Call Forwarding on your set Set Up Call Forwarding O Press SUPERKEY O Press More O Press Forwarding The current Call Forwarding information appears in the display With Split Call Forwarding disabled O Press Change O Select type of Forwarding Choices available are Busy No Answer Always and To Me With Split Call Forwarding enabled O Select type of F...

Page 6: ...0 for all zones 1 9 for a specific zone Note To Park and Page call using speed call keys press TRANS CONF to get dial tone before pressing a speed callkeyprogrammedwiththeParkandPageaccesscodes plus the digits for the required paging option for example an extension number to page a single phone or to page all phones plus PA paging CALL PARK DESTINATION PHONE What is Call Park Destination Phone Cal...

Page 7: ...alculator O Press SUPERKEY O Press Calculator O Perform calculations using the dialpad to enter numbers and softkeys to perform functions as marked Press the button for decimal point O Press SUPERKEY to exit DO NOT DISTURB Do Not Disturb allows you to program your telephone not to ring when someone calls The caller will hear reorder tone Set Do Not Disturb O Press the Do Not Disturb feature key Th...

Page 8: ...uilding a designated extension or extensions rings and on answering the extension user can dial a feature access code to open the door Use Door Opener O Dial 66 SPEED CALL What is a Speed Call Number Telephone numbers that you dial frequently can be saved on speed call keys for single button access to avoid having to dial the entire number every time Any of the 12 Personal Keys not being used as F...

Page 9: ...certain system features on your SUPERSET 430 telephone O Press SUPERKEY O Press More O Press Feature Key O Press the Personal Key that you want to program O Press Change O Select a feature System features available for feature key programming appear as softkey labels If no features are displayed then the feature you want may already be assigned to a Personal Key O Press another Personal Key to pro...

Page 10: ... likely to need on your telephone set List of Feature Access Codes Feature Access Code Account Code Access Abbreviated Dial Access Callback Busy No Answer Call Forward All Calls Internal Only External Only I m Here Cancel I m Here Call Hold Call Hold Retrieve Remote Call Hold Retrieve Call Park Destination Phone Call Park Specific Orbit Call Park and Page Call Pickup Directed Call Pickup Clear All...

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