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Correcting a Dialing Error

As long as the arrow (

) softkey appears in your 

display, you can correct a dialing error. Simply press 

 to erase the incorrect digit(s); then enter the 

correct digits from the dialpad in the normal fashion.

Onhook Operation

You can make and answer calls without lifting the 
handset. To make a onhook call, dial the telephone 
number without raising the handset. When your party 
answers, you can speak to them using the 
microphone, which turns on automatically, or you can 
lift the handset for privacy. To answer a call, press 
SPEAKER. For privacy, you can lift the handset.

Press SPEAKER during a call to switch to onhook 
operation. The microphone goes on automatically.

For best results during onhook operation:

O

direct your voice toward the telephone

O

speak at a reasonable distance (arm’s length) 
from the telephone, and speak louder when 
further away

O

position the telephone away from noise sources.

Throughout this guide instructions will assume that 
you have already lifted the handset, or pressed 
SPEAKER for onhook dialing. In some cases, an 
operation must be performed either using the 
handset or in onhook mode, and you will be instructed 
accordingly

Idle vs Active Display

When your telephone is idle, the current date and 
time of day are displayed continuously. But as soon 
as you make or receive a call, the display now shows 
information about that call, such as which line or trunk 
is being used, and the duration of the call. This is 
especially useful when you are charging the cost of 
a call to a customer or an account number.

CONFERENCE

Set Up a 3-party Conference

O

Call the first person.

O

Press 

Trans/Conf.

You hear transfer dial tone, and the first person is put on 
hold.

O

Call the next person.

When they answer, introduce the call.

O

Press 

Conference.

Display shows “3 Party Conference”. The conference is 
active.

Add Another Party

O

Press

 Trans/Conf.

You hear transfer dial tone, and the conference is put on 
hold.

O

Call the next person.

When they answer, introduce the call.

O

Press 

Conference

to include everyone called so far.

If a called number is busy or not answered, press

     

Back to Held

 to return to the conference.

OR

O

Press 

Add Held

, and then press the line 

select key with a held call

to add the held call.

OR

O

Press

 Rel

 

Privacy

to allow another party with an appearance of your line 
into the conference.

Split a Conference

O

Press 

Split

to talk privately to one party.

O

Press 

Trade Calls

any time that you want to switch and talk privately to the 
other.

O

Press 

Conference

to return to the full conference.

Leave a Conference

O

Replace handset, or press 

Hang-up.

The conference continues without you.

OR

O

Press 

New Call

if you wish to make another call.

CALL TRANSFER

Transfer a Call

O

Press

 Trans/Conf.

You hear transfer dial tone, and the original caller is put 
on hold.

O

Dial the destination number.

O

Replace the handset.

The call is transferred to the destination number.

OR

O

After dialing the destination number, 
introduce the caller.

O

Press

 Release Me.

The call is transferred.

Summary of Contents for Superset 430

Page 1: ...e active and their status 11 Main Display shows SuperKey instructions and Softkey labels time and date call status messaging and system error information 12 Message Lamp When flashing it indicates that a message is waiting When lit during a call then a message can be sent 13 Microphone Lamp When lit it indicates that the microphone is on Line Appearances and Personal Keys Your SUPERSET 430 telepho...

Page 2: ... being used and the duration of the call This is especially useful when you are charging the cost of a call to a customer or an account number CONFERENCE Set Up a 3 party Conference O Call the first person O Press Trans Conf You hear transfer dial tone and the first person is put on hold O Call the next person When they answer introduce the call O Press Conference Display shows 3 Party Conference ...

Page 3: ...ator on the other extension OR O Press Call Me Back to set up an Automatic Callback When the extension user hangs up your telephone rings Display Callbacks You can display any Automatic Callbacks that you have set from your extension O Press SUPERKEY O Press More O Press Callbacks to see number and time when a callback was set O Press Next or Previous to move through your callback list O Press Can...

Page 4: ...a Message Waiting If someone has left a message for you a message indicator appears on your Main Display You can read your message by following the instructions displayed when you press MESSAGE or the Messaging softkey Messaging on Your Display Set There are 2 kinds of messages on the SUPERSET 430 telephone O Callback Messages messages that you can send to other users when you cannot reach them O ...

Page 5: ...e desired telephone number when you are setting up Call Forwarding on your set Set Up Call Forwarding O Press SUPERKEY O Press More O Press Forwarding The current Call Forwarding information appears in the display With Split Call Forwarding disabled O Press Change O Select type of Forwarding Choices available are Busy No Answer Always and To Me With Split Call Forwarding enabled O Select type of F...

Page 6: ...0 for all zones 1 9 for a specific zone Note To Park and Page call using speed call keys press TRANS CONF to get dial tone before pressing a speed callkeyprogrammedwiththeParkandPageaccesscodes plus the digits for the required paging option for example an extension number to page a single phone or to page all phones plus PA paging CALL PARK DESTINATION PHONE What is Call Park Destination Phone Cal...

Page 7: ...alculator O Press SUPERKEY O Press Calculator O Perform calculations using the dialpad to enter numbers and softkeys to perform functions as marked Press the button for decimal point O Press SUPERKEY to exit DO NOT DISTURB Do Not Disturb allows you to program your telephone not to ring when someone calls The caller will hear reorder tone Set Do Not Disturb O Press the Do Not Disturb feature key Th...

Page 8: ...uilding a designated extension or extensions rings and on answering the extension user can dial a feature access code to open the door Use Door Opener O Dial 66 SPEED CALL What is a Speed Call Number Telephone numbers that you dial frequently can be saved on speed call keys for single button access to avoid having to dial the entire number every time Any of the 12 Personal Keys not being used as F...

Page 9: ...certain system features on your SUPERSET 430 telephone O Press SUPERKEY O Press More O Press Feature Key O Press the Personal Key that you want to program O Press Change O Select a feature System features available for feature key programming appear as softkey labels If no features are displayed then the feature you want may already be assigned to a Personal Key O Press another Personal Key to pro...

Page 10: ... likely to need on your telephone set List of Feature Access Codes Feature Access Code Account Code Access Abbreviated Dial Access Callback Busy No Answer Call Forward All Calls Internal Only External Only I m Here Cancel I m Here Call Hold Call Hold Retrieve Remote Call Hold Retrieve Call Park Destination Phone Call Park Specific Orbit Call Park and Page Call Pickup Directed Call Pickup Clear All...

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