Mitel SUPERCONSOLE 1000 SX-200, User Manual, Page: 39 / 94

Call Handling
39
Parking Calls
Two types One type of call parking are is available from the console: Call
Park - System and Call Park - Specific Orbit. You can also retrieve a call
that was transferred to the wrong extension.
Call Park - System
Parking a call is the same as placing it on hold except that the call is held by
the system, not by the console Hold keys. When you park a call, the system
assigns it to a parking orbit and displays the Call Park Retrieve access code
and the Park Orbit number. You can then use paging to announce the call
and the digits the paged party must dial to retrieve the call.
To park a call:
• Press [S
YSTEM
P
ARK
] .
To return to the caller if all park orbits are in use:
• Press Cancel .
To retrieve a parked call:
• Dial the Call Park Retrieve Feature Access Code, and then dial the
Park Orbit Number .
To re-park the call:
• Press [P
ARK
A
GAIN
] . The [P
ARK
A
GAIN
] softkey is only available
immediately after you answer the call.
Call Park - Specific Orbit
Call Park - Specific Orbit allows the called party to park a call in a specific
orbit by entering a two-digit (01-25) orbit number.
To park a call in a specific orbit:
1. Press [S
YSTEM
P
ARK
] .
2. Enter a two-digit Orbit Number (01-25).
If the selected orbit already has a parked call, press Orbit Number and
then enter another orbit number.