Mitel SUPERCONSOLE 1000 SX-200, User Manual, Page: 31 / 94

Call Handling
31
To release the console from a conference call:
Do one of the following:
• Press Release to connect both parties and then release them from
the console.
• Press Cancel to release the parties from the console without first
connecting them.
Answering Recalls
When a call is transferred and the extension is busy or does not answer,
the call either returns to the console within a specified time or is directed
to the extension’s voice mailbox (if available).
To answer a “No Answer” recall:
1. Press Answer or [R
ECALL
] .
2. Inform the caller that the destination is not answering.
3. Do one of the following:
• Press [R
ING
A
GAIN
] to redial the same destination.
• Dial a new destination, and then press Release .
• Press Cancel to disconnect the Source party.
To answer a “Busy” recall:
1. Press Answer or [R
ECALL
] .
2. Inform the caller that the destination is busy.
3. Do one of the following:
• Press Cancel to disconnect the Source party.
• Press Release to transfer the call to the same destination again.
• Press [D
EST
] to reconnect with the busy destination.